AutoRABIT

• First contact point for new customer support requests • Drive technical issues to resolution • Collaborate with Sales, Solution Consultants, Engineering and Product management to troubleshoot customer issues • Maintain communications with clients on the status of all open requests • Adhere to AutoRABIT’s internal and customer contracted support SLAs

• Shape the technical strategy in partnership with Account Executives • Facilitate purposeful discovery through conversations and workshops • Design and deliver tailored demonstrations and presentations • Plan and lead proofs of concept and technical evaluations • Build trust across the buying team by developing relationships with stakeholders

• Own and exceed annual and quarterly sales quotas across the ANZ region. • Develop and execute territory and account plans to drive pipeline growth and revenue. • Prospect, qualify, and close new business opportunities within enterprise and mid-market accounts. • Build trusted relationships with C-level executives, IT leaders, DevOps teams, Security leaders, and key decision-makers. • Lead complex sales cycles from initial discovery through negotiation and close. • Collaborate with Sales Engineering, Marketing, Customer Success, and Partner teams to maximize opportunities. • Maintain accurate pipeline forecasting and opportunity management in Salesforce. • Drive channel and alliance relationships to generate additional pipeline and market coverage. • Deliver compelling presentations, business cases, demonstrations, and executive briefings. • Monitor competitive activity and market trends within Cybersecurity, DevOps, and CI/CD ecosystems. • Represent the company at industry events, conferences, and customer meetings.

• Lead technical discovery sessions with enterprise customers. • Deliver compelling product demonstrations tailored to customer environments. • Design and execute proof-of-concepts. • Serve as the trusted technical advisor throughout the sales cycle. • Present to CIOs, CISOs, architects, and Salesforce Centers of Excellence. • Build technical credibility around DevSecOps, security, CI/CD, governance, and compliance. • Partner closely with Sales to develop account strategies. • Participate in executive meetings and commercial discussions. • Help qualify opportunities and drive technical wins. • Assist with solution positioning and customer value articulation. • Contribute to territory planning and pipeline development. • Identify expansion opportunities within existing customers. • Become a key technical representative for AutoRABIT across Australia and New Zealand. • Build relationships with Salesforce, GSIs, and consulting partners. • Represent AutoRABIT at industry events and Salesforce community meetings. • Share market feedback to influence product direction and customer success.

• Administer and optimize Salesforce Sales Cloud and Service Cloud environments across multiple business functions. • Configure and maintain Salesforce using declarative tools including: Flows, Validation rules, Permission sets, Profiles and roles, Record types, Page layouts, Approval processes, Reports and dashboards. • Support ongoing platform improvements and help identify opportunities to improve scalability, usability, and operational efficiency. • Manage user provisioning, access controls, permission structures, and security best practices. • Perform ongoing system maintenance including sandbox management, release testing, troubleshooting, and platform health monitoring. • Collaborate with RevOps leadership and business stakeholders to support operational improvements and reduce manual processes. • Assist in scoping requests and evaluating technical feasibility for enhancements and new initiatives. • Build and maintain reports and dashboards to support operational visibility and business decision-making. • Monitor and improve CRM data quality, consistency, and completeness.

• Build and lead a world-class global Sales Engineering organization across multiple regions. • Define and execute the technical go-to-market strategy centered on Salesforce DevSecOps, CI/CD, and secure release management. • Partner closely with Sales, Product, and Customer Success to drive revenue growth and customer expansion. • Serve as a subject matter authority on Salesforce CI/CD, DevSecOps, and release governance. • Lead technical strategy for complex enterprise deals, ensuring alignment with security, compliance, and audit requirements.