• Serve as the first Albert point of contact in the scientific deployment process, navigating ambiguous customer environments to define scope, surface priorities, and establish a clear path forward before formal delivery begins. • Design and deliver complex, enterprise-grade scientific solutions that translate customer R&D workflows into Albert OS, ensuring measurable value at each stage of the customer journey. • Act as a trusted scientific advisor to customer executives and technical stakeholders, shaping digital transformation strategy and aligning Albert's capabilities to long-term business goals. • Guide customers in mapping legacy tools and workflows into unified data workflows within Albert, including integrations with existing systems. • Identify and develop high-impact use cases early in the deployment cycle, translating complex scientific requirements into clear, actionable delivery plans. • Collaborate with sales and technical teams to craft compelling business cases, quantifying outcomes tied to cost savings, process efficiency, innovation speed, and risk reduction. • Translate customer R&D needs and pain points into actionable technical solutions aligned to business goals, relaying and prioritizing requirements to internal teams to drive timely delivery. • Drive platform adoption by demonstrating measurable success in both pre-sales and post-implementation contexts. • Partner with R&D and non-R&D customer teams to implement and scale successful pilots and deployments, connecting value to business goals across project types including innovation, product development, product maintenance, and operational excellence. • Support enterprise sales by delivering technical presentations, leading exploratory discussions, mapping laboratory workflows to Albert, and constructing architectural and data flow diagrams. • Develop presentation materials that emphasize the value of Albert's solutions to customer business needs, and manage key partnership discussions to help shape effective, scalable engagements. • Mentor and develop junior scientific staff, raising the team's capability in both scientific domain knowledge and customer-facing delivery. • Represent Albert in strategic customer conversations and technical workshops, acting as the voice of the customer within Albert to help shape product offerings and service delivery. • Support change management efforts within customer organizations, guiding stakeholders through the adoption of new digital workflows and ways of working.

• Identify how a client’s architecture fits together and provide strategic and technical advice • Demonstrated pre-sales and engagement architecture experience, including leading solution design discussions, validating feasibility, and partnering with sales teams to craft technical proposals • Understand business and technical requirements and translate these into technical solutions • Analyze business processes and identify alternative solutions, assess the feasibility, and recommend new approaches typically seeking to exploit new technology components. • Model processes, architecture, data structures, and information required to support client’s projects • Develop enterprise-grade information architecture and processes which utilize realize the value of salesforce.com application technology • Ensure both business strategy and technological rection are aligned • Take a collaborative role in developing and enforcing a set of architecture and development libraries and whitepapers • Set standards for programming tools and techniques and advise on their application and compliance • Design integrations between Salesforce products and the clients’ architecture • Support project managers in all stages of the software development process • Assign work through the correct communication channels to technical consultants and monitor performance providing advice, guidance, and assistance • Oversight of the development and configuration of solutions and ensuring quality delivery.

• Drive Technical Engagements Deliver high impact product demonstrations, proofs of concept, and technical workshops tailored to OEM, Dealer Group, Dealer, and Third-Party partners. • Serve as a trusted industry and technical expert throughout the sales and customer success cycle, from discovery through solution design and final evaluation. • Architect Effective Solutions Develop solutions that leverage our full product suite — including Polk Automotive Solutions, Pricing & Incentives, and Tierless Solutions — ensuring feasibility, scalability, and alignment with customer goals. • Translate technical features into clear, business driven value propositions that can connect to our client needs. • Partner with Sales and Customer Success Work closely with sales and customer success teams to build strategy, prepare for key meetings, accelerate deal progression, and support retention efforts. • Provide technical clarity that differentiates our solutions in competitive environments. • Champion the Voice of the Customer Capture customer needs, technical requirements, and market insights from the field, and share them with Product Management and Engineering. • Help the organization stay aligned with evolving customer priorities. • Strengthen the Solutions Engineering Function Help shape tools, processes, and best practices as our team scales. • Model a culture of technical excellence, curiosity, and collaboration.

• Uncover and understand business and technical requirements. • Design and architect technical solutions built on the Supabase platform. • Work with customers to lead proof-of-value implementations. • Provide regular customer engagements to answer complex questions and optimize scaled performance. • Lead technical discovery to uncover business and technical objectives. • Design, build, and present Supabase platform demonstrations to high-value customers. • Collaborate directly with customers to determine the technical scope of a proof-of-value. • Set proof-of-value timelines and success criteria. • Actively guide new customers through an onboarding journey. • Understand immediate custom goals as well as long-term customer opportunities. • Deliver on synchronous and asynchronous engagements with Supabase customers. • Serve as an internal champion for customers and the platform.