Role Description We are looking for a highly skilled Process Optimization and Automation Manager with strong expertise in AI‑driven solution design and process transformation. In this role, you will lead the strategic modernization of Business Continuity Management (BCM) processes and broader Corporate Security workflows. Your mission is to transform manual or fragmented processes into automated, intelligent, future‑ready operational ecosystems—enhancing efficiency, decision‑making quality, and overall organizational resilience. - Lead end‑to‑end process modernization initiatives with a focus on AI and automation - Design and implement AI agents, intelligent assistants, and workflow automation solutions - Develop automated capabilities such as dynamic documentation, reporting, and workflow updates - Identify inefficiencies and redesign workflows to reduce manual effort and shorten decision cycles - Integrate AI‑powered analytics and decision‑support tools into core processes - Drive organization‑wide adoption of automation frameworks and AI‑enabled services Qualifications - University degree in Security Management, Informatics, Engineering, Economics, Cybersecurity, Project Management, or related fields - Basic understanding of Business Continuity Management - Experience in Information Security (advantageous but not a requirement) - Experience working in international project environments - Proven track record in designing or implementing AI‑based, automated, or LLM‑enabled enterprise solutions - Excellent English proficiency - Strong teamwork, confidence, and clear communication skills Requirements - German language skills are a strong plus - Ability to translate process requirements into scalable AI‑supported solutions - Strong analytical and conceptual thinking - Ability to explain complex processes and AI concepts in an accessible way - Proactive mindset with strong ownership and enthusiasm for innovation - Experience leading cross‑departmental transformation initiatives Benefits - Supportive colleagues locally and internationally - Various insights into the different areas of cyber security and supporting fields - Knowledge expansion through trainings, professional certifications

• Own end-to-end program management for concurrent initiatives across Information Security, Technology (IT & Infrastructure/Platform), and AI - maintaining full visibility into scope, schedule, dependencies, and status at all times • Build and maintain project plans, milestones, and delivery timelines in Jira, Asana, or MS Project • Proactively identify risks, blockers, and scheduling conflicts across workstreams and surface them to the appropriate stakeholders before they affect delivery • Maintain a current RACI matrix across all active programs, ensuring ownership is clear and accountability gaps are documented and resolved • Coordinate scheduling, agendas, and follow-through for cross-functional working sessions, program reviews, and stakeholder meetings across G&A, R&D, and InfoSec/Technology • Manage action item tracking and follow-up across all programs, ensuring commitments are documented, owners are assigned, and deadlines are met • Serve as the operational coordinator for AI initiatives - managing meeting cadence, tracking action items and decisions, and driving follow-through on tasks • Develop and maintain program status dashboards and executive-level reporting for stakeholders • Produce regular program health reports that surface progress, risks, and decisions required in a format appropriate for each audience • Own stakeholder communications for program milestones, delays, and escalations - ensuring the right people have the right information at the right time • Build and maintain metrics frameworks for the IT and Information Security functions, tracking operational KPIs, SLA performance, and program velocity • Develop reporting to make program and operational metrics visible to leadership on a consistent cadence • Partner with Information Security and IT management to define meaningful metrics that reflect program health, not just activity

• Lead end-to-end delivery of large-scale platform initiatives across engineering teams. • Drive execution of strategic technical programs involving architecture modernization, scalability, reliability, security, performance, and developer enablement. • Build and maintain platform program roadmaps, technical milestones, dependency maps, and delivery plans. • Ensure Platform initiatives align with organizational technology strategy and engineering standards. • Technical capabilities to read and interpret technical documentation, architecture diagrams, API contracts, and system dependencies. • Partner closely with Engineering Managers and technical leads to improve execution quality and engineering effectiveness. • Able to deconstruct complex technical initiatives into phased solutions that: • Make clear progress on addressing one or more prioritized problem statement(s) • Can be built & delivered independently in a 3-6 week timeframe • Are appropriately focused efforts that acknowledge & avoid scope creep and other costly rabbit-holes • Capable of validating completed work and providing informed sign-off by understanding both the technical implementation and whether the delivered outcome meets the original business and user objectives • Drives continual cross-functional alignment to ensure that successful project completion and release includes documentation, customer communication, • Provides detailed updates on status, progress, direction, and adherence to project timeline/budget • Partners with team members in Marketing, Account Management, Customer Success etc. to maximize their ability to promote and support these projects • Documents scoping, business rule, and other key decisions to ensure ongoing understanding and alignment • Coordinates development & delivery timelines on both technical and non-technical asset

• Run the network deployment program: turn-up schedules, material readiness, and cross-team dependencies per site. • Track fabric-critical materials, switches, optics, cables, from purchase order to installed, escalating shortfalls early. • Coordinate network turn-up with construction, deployment, and compute schedules so the fabric is never the long pole. • Report network deployment status with link-level truth, not summary optimism.