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Technology Program Manager
Location
Canada
Posted
4 days ago
Salary
$99.3K - $185.0K / year
Seniority
Senior
Job Description
Technology Program Manager
Payscale
• Own end-to-end program management for concurrent initiatives across Information Security, Technology (IT & Infrastructure/Platform), and AI - maintaining full visibility into scope, schedule, dependencies, and status at all times • Build and maintain project plans, milestones, and delivery timelines in Jira, Asana, or MS Project • Proactively identify risks, blockers, and scheduling conflicts across workstreams and surface them to the appropriate stakeholders before they affect delivery • Maintain a current RACI matrix across all active programs, ensuring ownership is clear and accountability gaps are documented and resolved • Coordinate scheduling, agendas, and follow-through for cross-functional working sessions, program reviews, and stakeholder meetings across G&A, R&D, and InfoSec/Technology • Manage action item tracking and follow-up across all programs, ensuring commitments are documented, owners are assigned, and deadlines are met • Serve as the operational coordinator for AI initiatives - managing meeting cadence, tracking action items and decisions, and driving follow-through on tasks • Develop and maintain program status dashboards and executive-level reporting for stakeholders • Produce regular program health reports that surface progress, risks, and decisions required in a format appropriate for each audience • Own stakeholder communications for program milestones, delays, and escalations - ensuring the right people have the right information at the right time • Build and maintain metrics frameworks for the IT and Information Security functions, tracking operational KPIs, SLA performance, and program velocity • Develop reporting to make program and operational metrics visible to leadership on a consistent cadence • Partner with Information Security and IT management to define meaningful metrics that reflect program health, not just activity
Job Requirements
- 5+ years of program or project management experience in a technology or IT environment
- PMP certification required (or actively in progress with expected completion within 12 months)
- Demonstrated ability to manage multiple concurrent programs independently with minimal oversight
- Experience building and maintaining RACI matrices, project plans, and executive status reporting across complex cross-functional initiatives
- Proficiency in at least one project management tool - Jira, Asana, MS Project, or Smartsheet
- Experience with metrics reporting and data visualization using Tableau, Snowflake, or similar BI tools
- Strong written and verbal communication skills - you can write a crisp summary and facilitate a working session with equal comfort
- Comfortable operating in an ambiguous, fast-moving environment where structure often needs to be built rather than inherited
- Experience with Information Security, IT operations, or project governance programs in a technology environment
Benefits
- Flexible paid time off, giving you the opportunity to rest, relax and recharge away from work
- 14 Paid Company Holidays, includes 2 floating holidays (you choose!)
- A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale
- Unlimited infertility coverage benefits through our medical plans
- Additional supplemental health benefits offered to you and your family
- 401(k) retirement program with a fully vested immediate company match
- 16 weeks of paid parental leave for birthing and non-birthing parents
- Health Savings Account (HSA) options and company contributions each pay period
- Flexible Spending Account (FSA) options for pre-tax employee allocations
- Annual remote work stipend to be used on wellness or home office equipment
- Access to continued learning & development opportunities
- Company sponsored volunteer hours
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