Role Description As Partner Growth Manager, you will play a pivotal role in fueling the growth of our platform by sustaining and energizing our established partnerships. This role owns a portfolio of channel partners to create movement through active engagement, education, and growth. You will act as a trusted advisor to long-standing partners, maintaining strong relationships while proactively identifying opportunities for expansion. You'll directly contribute to company goals by balancing relationship health, partner education, and retention with a genuine drive to uncover growth through channel-led sales. This is a high-impact, cross-functional role responsible for cultivating long-term partner success and turning relationships into revenue. Key Responsibilities - Portfolio Management & Partner Health: - Own and manage a portfolio of established partners, using data and health scoring to prioritize outreach across the book of business. - Diagnose the root causes behind plateaued or disengaged partnerships, such as champion turnover, shifting priorities, or feature under-adoption, and build a tailored re-engagement plan for each. - Identify patterns across the portfolio and translate them into repeatable playbooks, scaling reactivation efforts rather than solving each account from scratch. - Growth & Expansion: - Identify and pursue cross-sell, upsell, and expansion opportunities within long-established partnerships, building the case for growth using partner performance and usage data. - Lead conversations that re-energize dormant accounts, introducing new features, use cases, or account structures that unlock renewed value. - Exercise judgment on when to push for expansion and when a partner needs support to prioritize long-term relationship health over short-term wins. - Identify and lead growth opportunities that contribute to revenue goals. - Retention & Partner Education: - Serve as a trusted advisor to established partners, maintaining strong relationships built on responsiveness, consistency, and follow-through. - Deliver ongoing education on new features, best practices, and platform updates to keep partners engaged and reduce the risk of stagnation or churn. - Monitor partner health and satisfaction on an ongoing basis, proactively addressing concerns or needs. - Pursue and lead regular check-ins with partner stakeholders to reinforce value and surface new opportunities. - Cross-Functional Collaboration: - Work closely with leadership and cross-functionally across departments to align on partner strategy and priorities across the portfolio. - Partner with the net-new-focused Partner Success Manager to ensure smooth, eventual hand-offs of maturing accounts into this portfolio. Qualifications - Experience in partnership management, account management, or B2B sales, ideally within SaaS or a channel-based model. - Proven ability to manage a large portfolio of accounts (30+) with a structured approach to prioritization. - Strong track record of reviving stalled or disengaged relationships, not just growing healthy ones. - Comfortable running product demos and communicating technical concepts without over-engineering conversations. - Demonstrated ability to drive measurable business outcomes. - Excellent written and verbal communication skills, including experience presenting to senior leadership. - CRM proficiency and strong organizational habits for documentation and reporting. - Experience in the ATS, HR tech, or related SaaS ecosystem is a plus. Benefits - 401(k) plan with regular and Roth options available. - $100/month telecom reimbursement. - Up to $50/month fitness reimbursement. - Comprehensive healthcare benefits. - Opportunity for professional development. - Open PTO policy. - Participation in employee stock option plan. - 9 annual paid holidays for full-time employees. - Fully remote environment. - Company equipment provided. - $85k - $100k OTE. - Base salary: $85k. - Commission: $15k targeted comp.

• Identify, engage, and acquire new advertisers in the German market • Own the full sales cycle, from prospecting and discovery to proposal, negotiation, and closing • Build and maintain strong relationships with direct advertisers, agencies, and key decision-makers • Collaborate with Account Management, Product, and Marketing teams • Monitor market trends, competitor activities, and customer needs to identify new business opportunities • Represent MGID at client meetings, industry events, and conferences

• Lead Client Care Operations North America wide. • Standardize service processes. • Coach Client Care leaders. • Develop training programs. • Monitor KPIs and customer feedback. • Lead workforce planning. • Partner with Operations. • Drive continuous improvement. • Present performance insights to leadership.

Title: Manager, Client Partner Location: United States Job Description: Full time job requisition id R26_524 Who we are: Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! We’d love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. As the Manager, Client Partner you will: - Client Management & Leadership: Develop comprehensive account plans that address client needs and align with their strategic goals, ensuring ongoing satisfaction and retention. - Client Onboarding & Transitions: Act as the primary advocate for clients within the agency, ensuring their goals are prioritized in strategic discussions and decision-making processes. - Team Leadership and Development: Partner with pod leadership on providing timely feedback, coaching, and evaluation of team members' goals and tasks, conducting weekly 1:1 meetings to offer ongoing support, and ensuring adherence to scorecard tasks. - Business Acumen and Financial KPIs: Utilize a deep understanding of the clients' business, industry trends, and KPIs to offer strategic guidance and impactful solutions. - Innovation and Thought Leadership: Champion innovative thinking within the team, inspiring the development of leading-edge solutions that drive client success and potentially win awards. - Client Education: Equip clients with the knowledge and confidence to speak about strategic directions and decisions, reinforcing their trust in our expertise. - Industry Expertise: Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client’s business, and the industry overall, to enhance client strategies and recommendations - Channel Expertise: Leverage strong knowledge of multiple digital channels (Commerce, SEM, SEO, CRO, Social, Shopping, Display, etc.) to develop strategic plans, clearly tying channel recommendations to the client’s business goals Professional Qualifications: - 5-7 years of experience in Client Delivery roles with a proven track record of executing successful campaigns. - Management experience preferred. - Expertise in multiple digital platforms and how they work together. Google Analytics. Amazon Ad Console. Project Management tools. Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint. - Demonstrated success analyzing data and using analytics tools to drive marketing decisions - Advanced computer skills including Google Suite, Microsoft Excel & PowerPoint - Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives. - Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams. The hiring salary range for this role is $83,000 - $95,000. We also offer an incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus. Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, parity with other team members, and alignment with market data. We will provide more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq. FLSA Classification: Exempt We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Benefits: Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year. Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts Retirement: Match up to 4% of your contributions at 100% Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child. Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.