Role Description If you’re ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we’ve got a spot for you 🎯 We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team. You’ll meet exciting challenges and will constantly grow in technology and the international environment. What You Will Do: - Simultaneously work with clients from a diverse list of industries; - Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration; - Manage annotation teams to guarantee smooth execution and timely delivery of projects; - Monitor team discipline and ensure corporate culture within the team; - Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization; - Proactively mediate and resolve any clients’ and annotators’ concerns or issues; - Train annotation teams and supervisors. Qualifications - Excellent Ukrainian & English skills (at least C1 for both spoken and written); - 2-3 years of experience in tech service industry, ideally in account or project management; - Ability to manage multiple accounts and prioritize tasks effectively; - Proved experience in long-term project planning; - Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships; - Strong leadership skills with a demonstrated ability to effectively manage and motivate a team; - Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company; - Mature and responsible attitude; - Innovation mindset and the ability to be flexible. Requirements - Experience as a Team Lead or Supervisor in IT outsourcing companies; - Experience in working with AI, data labeling, or machine learning projects; - Desire to advance in AI & annotation services; - Good sense of humor 😊. Benefits - Competitive monthly rate in USD; - Business hours; - Opportunity to work fully remotely; - Greenhouse conditions for self-development; - Inclusive international environment; - Amazing team connectivity; - Paid intensive training and trial period; - Responsive management interested in your growth and long-lasting cooperation. Company Description We celebrate diversity and are proud to be an equal opportunity employer.

Role Description Pendo’s sales team drives growth by helping organizations understand and improve how their customers experience software. This role supports Pendo’s continued expansion in Brazil, where the company has built early momentum and is now focused on scaling enterprise growth. As a Sr. Account Executive, you will own new enterprise business across Brazil, managing the full sales cycle from: - Prospecting and lead generation - Demo - Evaluation - Negotiation - Close You will serve as the primary commercial contact for prospects and customers, leading: - Value discovery - Product demonstrations - Proofs of concept - Contract conversations This role requires an entrepreneurial seller who can: - Build territory strategy - Create pipeline - Partner cross-functionally to win complex B2B SaaS deals This is a remote role based in Texas. Qualifications - Fluent Portuguese and English communication skills, including verbal and written fluency in a professional environment. - 5+ years of full-cycle B2B SaaS sales experience, including responsibility for closing business. - 2+ years of recent enterprise-level B2B SaaS sales experience selling into Brazil. - Demonstrated consistent track record of goal attainment in a quota-carrying sales role. - Strong business acumen, including an understanding of SaaS financial metrics and how they inform enterprise software buying decisions. - High technical aptitude and the ability to understand, demonstrate, and position a SaaS platform in complex sales cycles. - AI fluency and willingness to adopt AI tools into your sales workflow. - Ability to travel up to 25% within the region and for company-wide events. Requirements - Training with MEDDICC and Force Management. - Willingness to learn and adapt in a fast-paced sales environment. - Ability to embrace feedback, hold yourself accountable, and continue improving your craft. - Accelerated business acumen that helps you quickly understand customer priorities and enterprise buying dynamics. - Curiosity, drive, and a growth mentality. Benefits - Highly competitive, employer-heavy coverage, including $0 premium options. - Strong 401(k) match. - Equity. - Flexible time off. Company Description Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. - Bias to Act - Hone Your Craft - The Team is Pendo - Maniacal Focus This is a remote job. We are considering candidates who reside in the state of Texas. The expected On-Target Earnings (OTE) range for this role to be performed in the United States is $280,000 - $300,000, with a 50/50 base-to-variable compensation split.

Role Description We are hiring a full-cycle Account Executive to drive new business growth across mid-market and enterprise organizations. This role is ideal for a consultative SaaS seller with experience in Environmental Health & Safety (EHS), compliance, safety management, workforce training, or other regulated and operationally complex industries. You'll manage qualified inbound opportunities while also building outbound pipeline across industries including manufacturing, construction, healthcare, utilities, transportation, energy, and industrial operations. This role is ideal for a proactive seller who enjoys building pipeline, opening doors, and creating new business opportunities while managing qualified inbound demand. What You'll Do - Own the full sales cycle from prospecting and discovery through negotiation and close - Generate new business opportunities through strategic outbound prospecting and account development - Manage qualified inbound opportunities and convert interest into revenue - Conduct consultative discovery conversations focused on EHS, compliance, workforce training, and operational challenges - Deliver tailored software demonstrations and value-based presentations - Build relationships with EHS leaders, HR teams, Operations leaders, Compliance stakeholders, and executive decision-makers - Navigate complex, multi-stakeholder sales cycles and buying committees - Develop ROI-driven business cases and negotiate SaaS agreements - Maintain accurate forecasting, pipeline management, and sales activity within Salesforce Qualifications - 4+ years of quota-carrying B2B SaaS sales experience - Significant experience in a closing role as an Account Executive, Senior Account Executive, or National Sales Executive - Proven success generating outbound pipeline and winning new business - Demonstrated success managing full-cycle SaaS opportunities from prospecting through close - Experience selling into mid-market and enterprise organizations - Experience selling within the Environmental Health & Safety (EHS) industry - Experience selling to executive buyers, EHS leaders, and HR or L&D stakeholders - Strong consultative selling, discovery, presentation, negotiation, and closing skills - Ability to navigate complex, multi-stakeholder sales cycles - Proficiency with Salesforce and modern sales tools - Experience with MEDDIC and Challenger sales methodologies Requirements - Strongly Preferred: Experience selling into manufacturing, construction, utilities, energy, healthcare, transportation, logistics, or other regulated industries - Familiarity with operational risk management, compliance initiatives, workforce development, or industrial safety environments - Proficiency with Gong, ZoomInfo, and LinkedIn Sales Navigator Benefits - Full Healthcare: Health, dental, vision, and more - we've got you covered. - Support & Growth: Enjoy Parental Leave, Tuition Reimbursement, Volunteer Time, and more for your personal and professional development. - Learning & Development: Unlimited resources via HSI's Learning Management System and career training. - Remote Work: You choose! Work from anywhere that boosts your productivity. - Flexible Vacations: Take needed breaks with our generous time-off policy. - Retirement Security: Benefit from our $1:$1 company match for retirement savings.

Role Description We’re looking for a Senior Account Manager to lead client relationships for a portfolio of e-commerce brands and to oversee a team of Account Strategists. This is a relationship-first role, less focused on the day-to-day mechanics of paid media, owned media, or creative execution, and squarely focused on making sure clients feel informed, confident, and heard. - Manage roughly 6–8 clients, working closely with performance and project management teams. - Oversee a team of Account Strategists, coaching them to build client trust and proactively bring ideas forward. - Partner directly with leadership to set department KPIs and shape the Account Management team's next steps. What You’ll Own - Client Relationships & Communication - Serve as the primary point of contact for a portfolio of roughly 6–8 e-commerce clients. - Proactively reach out with ideas, recommendations, and updates. - Monitor risks and client sentiment, acting to reduce client churn. - Build out and structure the client experience, including visits and check-ins. - Translate updates from the Performance and Project Management teams into clear communication for clients. - Team Leadership - Oversee a team of Account Strategists, including one Account Admin. - Coach and mentor Strategists on client communication and proactive account management. - Balance workload and client assignments across the team. - Support Strategists through escalations and difficult client conversations. - Build and drive meaningful change in the Accounts Department. - Cross-Functional Partnership - Partner closely with Performance and Project Management teams for a cohesive client experience. - Act as the connective tissue between client-facing communication and specialists. - Loop in internal stakeholders before issues become client-facing problems. - Work directly with agency leadership on department goals and growth strategy. - Department Improvement - Identify and drive improvements to Account Management processes and templates. - Build playbooks and best practices for a consistent client experience. - Contribute to onboarding and training materials for future Account Strategists. - Performance Monitoring - Set department-level KPIs in partnership with agency leadership. - Monitor account health for your portfolio and maintain visibility into team accounts. - Track client-facing KPIs and flag departmental trends. - Use performance data to inform client conversations. Who You Are - You’re a relationship-builder first. - You’re proactive, not reactive. - You lead people well. - You think in systems. - You’re direct. - You’ve worked in agency life. What Success Looks Like - In your first 90 days: - Ownership of your 6–8 client portfolio and built early trust with each client. - Established a working rhythm with the Account Strategist team members. - Built a strong working relationship with the Performance and Project Management teams. - Had your first strategic check-ins with leadership on department priorities and KPIs. - Identified clear opportunities to improve Account Management processes. - By the end of year one: - Your client portfolio shows strong retention and account growth. - Client churn and negative profitability have reduced significantly. - Your team operates with more consistency, autonomy, and proactivity. - Implemented department-level improvements that others rely on. - Department KPIs are clearly defined and regularly reviewed with leadership. - Seen internally as a dependable cross-functional partner. Must-Have - 5+ years of agency experience, including direct client management. - Experience managing client relationships, including proactive communication. - Experience overseeing or mentoring other Account Managers/Strategists. - Familiarity with paid media, organic media, or creative concepts. - Comfort managing a portfolio of multiple clients simultaneously. - E-commerce or D2C client experience. - Strong verbal and written communication skills. Strong Differentiators - Experience partnering cross-functionally with performance media, project management, or creative teams. - Track record of building or improving account management processes. - Experience conducting in-person client visits or QBRs. - Experience setting or reporting on department-level KPIs to leadership. Compensation & Benefits - Base salary: $90,000 - On-Target Earnings (OTE): $100,000–$105,000 total, including commission. - Additional performance-based bonuses may be available. - Fully remote. - Unlimited PTO. - Flexible hours. - Internet, mobile phone, and gym reimbursements.