• Develop sales territory to meet and exceed profitability goals • Achieve successful outcomes through application of a consultative sales process • Determine customer requirements for new products and services • Introduce new products to on-going accounts • Develop additional and new profitable business through inbound or outbound telephone calls to customers • Maintain accurate daily records, and provide necessary follow-up • Maintain an in-depth knowledge of company products and outstanding levels of customer service • Keep customer current with updated pricing information • Drive to customer locations to sell products & services • Maintain outstanding levels of customer service and continued rapport with current and potential customers • Conduct data analyses to key accounts/prospects measuring actual track purchases to goals • Live values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit

Role Description TOPAZ is seeking a relationship-driven Account Manager to own and grow our existing client base primarily across the US and Canada. This role is focused on the health of our current accounts: strengthening relationships, ensuring successful renewals, and identifying opportunities to expand the products and services clients already rely on. You will serve as a trusted advisor to a portfolio of existing pharmaceutical, biotech, university, government, and private research clients, working closely with Client Support, Professional Services, and Sales to ensure clients realize ongoing value from their partnership with TOPAZ. Qualifications - 5 years of experience in account management, customer success, or software sales, ideally within research, pharmaceutical, or academic software environment. - Proven track record of managing renewals and driving measurable retention or account growth outcomes. - Strong relationship-building abilities in establishing and fostering long-term key client relationships. - Skilled at negotiating contracts and renewal terms with existing clients. - Ability to interpret account health and usage data to identify risk and growth opportunities early. - Ability to identify and articulate ROI and business value to stakeholders. - Outstanding communication skills, including verbal, writing, presentation, and active listening. - Proficiency with CRM systems for tracking pipeline, account activity, and reporting. - Strong organizational skills, with the capacity to track and report on various activities. - A disciplined professional who sets and maintains a high standard, with excellent time management, organizational, and interpersonal skills. - Able to work independently as well as part of a larger team. - Results oriented, with a positive outlook. - Bachelor's degree or equivalent experience. Requirements - Experience in the biomedical research industry and related processes. - Proficiency with common CRM platforms (Salesforce, HubSpot, or similar). - Awareness of AI adoption trends within the biomedical research industry. - Existing relationships in the biomedical research market. Benefits - Competitive base salary plus commission structure. - Comprehensive benefits package (health, dental, vision, paid time off, retirement plans, etc.). - Collaborative, growth-oriented team culture. - Opportunity to use cutting-edge AI technology to build client-facing tools and processes, within established GRC controls. - The opportunity to own and grow a portfolio of established client relationships. Travel Occasional travel is required for this position, up to approximately 15%, to client locations, industry events, and company meetings. Work Authorization US work authorization is required. We are currently not able to sponsor visas for this or other roles. Worker Type Regular: Remote Equal Opportunity Employer TOPAZ Technologies is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Role Description The Account Executive, Pharmacy Solutions, is an internally and externally facing position responsible for the sales and prospecting activity for experience-rated and self-funded medical and Rx groups. This includes: - Acting as a strategic advisor to support clients in decision-making regarding benefit design, financial impacts, member experience, and industry trends. - Providing subject matter expert support to the Sales team, brokers, and employer groups on pharmacy issues, prescribing trends, and clinical developments. - Maintaining positive working relationships with plan medical directors and sales leadership. Essential Accountabilities include: - Responsible for sales activities including prospecting, retention, and cross-selling of ancillary lines. - Establishing and maintaining positive business relationships with clients, brokers, and internal department contacts. - Providing account training, benefit consulting, and guidance on account benefit plans. - Maintaining prospect history and submitting reports to management on customer needs and competitive activities. - Maintaining and drawing insights from the new sales pipeline. - Entering new business quotes and suggesting rate strategies based on past history. - Supporting the development and promotion of innovative revenue-driving Rx programs. - Performing open enrollment duties as required. - Evaluating benefits packages of competitive carriers and their sales strategies. - Coordinating the implementation of employer profiling processes relating to prescribing patterns. - Providing consultation on strategies to reduce pharmaceutical benefit expenses. - Managing specific clinical initiatives through roll-out via various teams. - Facilitating employer input into FLRx issues and strategies. - Collaborating with internal SMEs on Request for Proposals. - Attending Annual Utilization Reviews and broker meetings. - Documenting visits, activities, and results as required. - Supporting the development and implementation of Rx clinical outreach programs. - Directing projects and communications-related activities from recommendation through post-implementation review. - Maintaining high standards of integrity and member privacy. - Performing other functions as assigned by management. Qualifications - Bachelor’s degree with an emphasis on clinical or sciences, or nine or more years of relevant work experience in lieu of a degree. - Master’s Degree in Business, Health Administration, Nursing, or another relevant field preferred. - Valid NYS Accident and Health License required within six months of employment. - Highly motivated and target-driven with two or more years of experience in direct sales. - Familiarity with different sales techniques and pipeline management. - Strong business acumen with the ability to explain financial aspects to clients. - Fundamental knowledge of pharmacy trends and legal issues. - Strong presentation skills required. - Superior project management skills required. - Capable of working independently with strong leadership skills. - Proficient at data analysis and interpretation. - Excellent written and oral communication skills. - Ability to exercise good judgment and maintain composure in high-stress situations. - Willingness to remain current on Pharmacy Management. - PC mastery in Word, Excel, and PowerPoint. Requirements - Normal office environment with frequent work outside of normal business hours. - Ability to work prolonged periods sitting and/or standing at a workstation. - Frequent travel required throughout New York State. Benefits - Participation in group health and/or dental insurance. - Retirement plan. - Wellness program. - Paid time away from work. - Paid holidays. Compensation Range(s) Minimum: $79,068 - Maximum: $142,322. Actual salary will vary depending on factors including budget, prior experience, knowledge, skill, and education.

Role Description We’re seeking a highly motivated sales professional with a passion for building relationships and delivering value to clients. Using your curiosity and entrepreneurial mindset, you’ll help expand our existing account base of Fortune-class companies by engaging with senior leaders and executives. With a transparent and repeatable consultative sales process, you’ll achieve impactful outcomes through creative prospecting — leveraging tools like social media, industry events, and personal connections. In this role, you’ll work closely with top executives and their teams, gaining a deep understanding of their challenges and demonstrating how Forrester can support their mission. To succeed, you’ll rely on your ability to build trust, foster relationships, and communicate effectively. This role focuses on driving new business within the Department of War (DoW) and requires a strong command of DoW procurement processes, contracting pathways, and budgeting cycles. Success in this position depends on the ability to build and expand relationships across defense stakeholders, identify net-new opportunities, and move deals through complex, multi-phase sales cycles. The ideal candidate brings a proven track record of originating and closing new business within federal agencies, with direct experience in the DoW. They should have an established network of contacts across defense organizations and a demonstrated ability to open doors, shape early-stage opportunities, and align solutions to mission priorities. Qualifications - A bachelor’s degree is preferred, but not essential. - A minimum of eight years of relevant/consultative sales experience. - Experience in selling business services to C-level professionals in a highly competitive market would be an advantage. - Proven experience in a similar role, specifically with new business development, achieving quota goals, and managing personal sales strategies. - Effective presentation, organization, and time management skills. - A team player. - A fast learner who is at ease with technology. - Excellent verbal and written communication skills. - Demonstrated success in new business development within the Department of War (DoW). - Established defense network and strategic relationship management. Requirements - Prospect and close appropriate new business prospects from a list based on a specific geography or vertical industry. - Sell primarily to senior management (director, C-level) at prospect accounts. - Maintain the minimum weekly/daily metrics, and ensure quota is met. - Produce accurate and timely forecasts. - Develop a complete understanding of all our product offerings. - Understand the changing business and technology issues that our potential clients face. - Work with vertical and horizontal research teams to better understand the Forrester value proposition for our prospects. Benefits - Base salary range: $118,000 - $177,500. - We’re a network of knowledge and experience leading to richer, fuller careers. - Continuous learning opportunities. - Support and tools for professional growth. Company Description Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com. Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.