BCD Travel logo
BCD Travel

Travel smart. Achieve more.

Regional Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 10,001+Since 2006H1B SponsorCompany SiteLinkedIn

Location

Hong Kong

Posted

5 days ago

Salary

0

Seniority

Senior

English

Job Description

Regional Account Manager

BCD Travel

• Oversee the regional coordination of all communication across the region, both BCD Travel and the client’s global initiatives • Manage new business implementations, working closely with the implementation team to ensure client expectations are met • Help measure and report Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a regional level and develop deliberate business plans • Drive profitability of the contract on a regional basis by increasing revenues through up-selling and cross-selling to meet client’s strategic needs • Identify and assist in the selection of technology tools and processes to produce desired results • Establish and maintain relationships with key customer decision-makers in the region • Perform client business reviews and deliver regular financial reporting to all stakeholders

Job Requirements

  • Prior travel management company or related business travel account management experience desired
  • Experience implementing and managing large market or regional clients
  • Thorough knowledge of business travel account management and operations
  • Adept with travel industry technology and processes
  • Demonstrated ability to successfully build, maintain, and grow customer portfolios and client relationships
  • Knowledge of creating business plans and managing business/client strategies
  • Highly proficient in spoken and written English

Benefits

  • Flexible working hours and work-from-home or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated

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