Travel smart. Achieve more.
Regional Account Manager
Location
Hong Kong
Posted
5 days ago
Salary
0
Seniority
Senior
Job Description
Regional Account Manager
BCD Travel
• Oversee the regional coordination of all communication across the region, both BCD Travel and the client’s global initiatives • Manage new business implementations, working closely with the implementation team to ensure client expectations are met • Help measure and report Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a regional level and develop deliberate business plans • Drive profitability of the contract on a regional basis by increasing revenues through up-selling and cross-selling to meet client’s strategic needs • Identify and assist in the selection of technology tools and processes to produce desired results • Establish and maintain relationships with key customer decision-makers in the region • Perform client business reviews and deliver regular financial reporting to all stakeholders
Job Requirements
- Prior travel management company or related business travel account management experience desired
- Experience implementing and managing large market or regional clients
- Thorough knowledge of business travel account management and operations
- Adept with travel industry technology and processes
- Demonstrated ability to successfully build, maintain, and grow customer portfolios and client relationships
- Knowledge of creating business plans and managing business/client strategies
- Highly proficient in spoken and written English
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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