RateHawk logo
RateHawk

RateHawk is an online booking platform featuring hotels, car hire and related travel services.

Junior Account Manager

Location

Mexico

Posted

5 days ago

Salary

0

Seniority

Junior

Bachelor Degree1 yr expEnglishSpanish

Job Description

Junior Account Manager

RateHawk

• Expand and consolidate presence in the assigned territory; • Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance; • Collaborate with the sales team to identify and grow opportunities within the territory; • Follow-up with existing and new partners in order to provide system training; • Position the brand within the travel trade through ongoing product presentations and networking events; • Address incident issues, ensuring partners support; • Payments control: oversee and ensure accuracy in transaction processing; • Provide market & competitive environment analysis; • Provide regular comprehensive reporting through CRM and internal systems.

Job Requirements

  • Relevant Experience**. Minimum of 1 year of successful experience in account or customer management, or in business development for B2B companies within the travel industry.
  • Market Knowledge**. Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).
  • Language knowledge.** Fluent in English; Spanish is an asset, any other languages are a plus.
  • Analytical skills.** Used to data-driven decision-making, metrics-driven and good with numbers.
  • Personal skills.** Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, team player.
  • International mindset.** Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.

Benefits

  • Flexible schedules and opportunity to work remotely.
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
  • Partial compensation for participating in external training and conferences.
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
  • Corporate prices on hotels and travel services.
  • MyTime Day Off - an extra non-working day without loss of compensation.

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