SPREEAI

About the Role In this role, you’ll report into the Global Head of Partnerships and Business Development. You’ll sit at the center of SPREEAI’s commercial engine—owning relationships with fashion brands, retailers, platforms, and technology partners, and turning those relationships into real revenue, live integrations, and long-term strategic leverage. You’ll work closely with founders and cross-functional leaders across product, engineering, design, and marketing to bring complex partnerships to life, from first pitch through launch and expansion. This is a hands-on role for someone who thrives in fast-moving environments, thinks creatively about how ecosystems connect, and knows how to balance strategy with scrappy execution. If you’re excited by building partnerships that don’t just close deals—but shape markets—you’ll have the opportunity to do that here, with real ownership and real impact. What you'll do - Manage Partner Portfolio: Serve as the primary account manager for a portfolio of fashion brand, retail, and technology partners. Build and maintain strong relationships, ensuring each partnership is well-supported and delivering mutual value. Manage multiple partner accounts and projects simultaneously, prioritizing to meet all ongoing needs in a fast-paced environment. - Plan & Execute Launches: Create clear workback schedules and launch plans for each partner integration or campaign. Coordinate cross-functional teams (product, engineering, design, marketing) and partner stakeholders to ensure on-time, smooth launches of SPREEAI’s solutions on partner platforms. - Assess Integration Complexity: Evaluate partners’ technical integration requirements early in the engagement. Determine whether an integration will require a custom solution or can leverage repeatable, scalable approaches, and estimate the level of effort (light vs. heavy lift) for implementation. Communicate these insights to internal teams to inform project scope and resourcing. - Integration & Tech Collaboration: Work closely with SPREEAI’s product and engineering teams to facilitate seamless partner integrations. Leverage your understanding of e-commerce platforms (e.g. Shopify) and integration methods (APIs, SDKs, ISV connectors, etc.) to guide partners through the integration process. Troubleshoot integration challenges and ensure that SPREEAI’s technology is successfully embedded in each partner’s commerce stack. - Business Development: Identify and pursue new partnership opportunities across the fashion, AI, and e-commerce ecosystem. Pitch SPREEAI’s value proposition to potential partners – from major fashion retailers to tech platforms – and negotiate partnership agreements that drive strategic growth. - Drive Partner Success & Revenue: Monitor partnership performance metrics and outcomes (integration adoption, shopper engagement, revenue generation, etc.). Proactively work with partners to optimize results, identify upsell or expansion opportunities, and ensure that partnerships contribute to SPREEAI’s revenue and growth targets. - Creative Problem-Solving: Take a scrappy, resourceful approach to overcoming obstacles and ambiguities. When processes are not clearly defined, develop creative solutions and interim processes to keep partnerships on track. Anticipate issues before they escalate, and act as the go-to problem solver to unblock any barriers to partner success. - Cross-Functional Coordination: Serve as the liaison between partners and SPREEAI’s internal teams. Advocate for partner needs and timelines internally, and ensure alignment between what partners expect and what our teams deliver. Facilitate clear communication and knowledge-sharing to continuously improve our partnership playbook. Qualifications - Experience: 5+ years in partnerships, business development, or account management roles, preferably at high-growth tech or e-commerce companies. Experience with fast-moving commerce platforms (TikTok Shop, Amazon, Temu, etc.) is a strong plus. - E-commerce Knowledge: Deep understanding of online retail platforms and commerce technology stacks – especially Shopify and related e-commerce tools. Familiarity with the operational and technical workings of digital commerce (product feeds, checkout, payment integration, etc.). - Project Management Skills: Proven ability to create and execute detailed project plans or workback schedules for complex initiatives. Highly organized, with the ability to manage multiple projects and deadlines without sacrificing quality or detail. - Technical Acumen: Ability to quickly grasp technical integration concepts and constraints. Comfortable discussing APIs, SDKs, and third-party software connectors; capable of assessing whether a partner integration can use an existing (repeatable) solution or requires a custom build, and estimating the effort involved. - Relationship & Communication: Excellent communication and interpersonal skills. Adept at building trust with external partners and collaborating with internal teams. Able to translate technical concepts into business implications and vice versa, facilitating clear understanding for all stakeholders. - Problem-Solving Mindset: Creative, solution-oriented thinker who thrives in ambiguous environments. Scrappy and resourceful in finding ways to get things done, you excel at improvising processes and navigating unstructured situations to meet goals. - Results & Revenue Focus: A driven, revenue-oriented mindset with a track record of meeting or exceeding targets. You focus on outcomes and are motivated by growing partnerships that drive measurable business results. - Education: Bachelor’s degree in Business, Marketing, Technology or a related field (or equivalent professional experience). Why Join SPREEAI? - Real Impact & Ownership: This is an opportunity to shape a product and brand at the forefront of fashion-tech innovation. Your design work will directly impact how thousands (eventually millions) of people experience shopping with SPREEAI – no bureaucratic layers, your ideas can go live and make a difference immediately. You’ll own projects that truly matter in the company’s growth. - Visionary Team & Exposure: Work side-by-side with a passionate founding team and collaborate with industry visionaries. You’ll have direct access to our CEO and leadership, and even get to interact with world-class advisors (our board includes an iconic fashion figure). It’s a chance to learn from and contribute to the best of both the tech and fashion worlds. - Creative Freedom & Innovation: Join a high-growth startup environment that celebrates bold ideas and moves at lightning speed. You’ll have the autonomy to introduce new design concepts, test emerging technologies, and innovate without red tape. If you’ve ever wanted to combine your love of design, luxury fashion, and cutting-edge tech, you’ll have the freedom to do it here and see your vision realized.

About the Role We’re looking for an IT Support Specialist to manage and continually improve our internal IT systems and support processes. In this role, you will be the go-to person for all tech support needs, ensuring every team member – including employees, senior executives, and even board members – has a seamless technology experience. You will handle everything from day-to-day troubleshooting to strategic IT initiatives like onboarding/off-boarding automation and cybersecurity best practices. This role is ideal for a proactive problem-solver with a customer-service mindset and a passion for keeping a startup’s tech environment running without a hitch. What you'll do - Rapid IT Support: Serve as the primary point of contact for all internal IT requests and incidents. Provide prompt, professional technical support to team members at all levels (employees, executives, and board members), resolving hardware, software, and access issues across Mac, Windows, and mobile devices. - System Administration & Provisioning: Administer our core IT systems and user accounts with precision. Manage identity and access through Okta (SSO provisioning, deprovisioning, and security policies) and maintain our Google Workspace environment (email, Drive, etc.). Ensure new hires are onboarded with the right hardware/software and departing employees are offboarded securely and efficiently. - Hardware & Software Management: Oversee the lifecycle of IT assets and tools. Configure and deploy laptops and peripherals for remote and hybrid team members, manage software installations and licenses, and coordinate repairs or replacements as needed. Keep an accurate inventory of devices and enforce endpoint management and security updates. - Troubleshooting & Issue Resolution: Diagnose and troubleshoot technical problems across a variety of systems and applications (network connectivity, VPN, printers, SaaS apps, etc.). Own issues from reporting to resolution, collaborating with external vendors or advanced support when necessary. Maintain a high first-call resolution rate by systematically identifying root causes and implementing fixes. - Cybersecurity & Compliance: Implement and monitor cybersecurity best practices to protect company data. Enforce multi-factor authentication, access controls, and other security protocols via Okta and device management tools. Proactively monitor for security alerts or vulnerabilities and assist with periodic IT audits and compliance efforts. - Documentation & Process Improvement: Create and maintain clear IT documentation, including a knowledge base of common issues, how-to guides for users, and internal IT operating procedures. Continuously refine our IT support workflows and policies – from onboarding checklists to incident response playbooks – to improve efficiency and user experience. - Service Level Management: Uphold a high standard of support by tracking and meeting SLAs (Service Level Agreements) for response and resolution times. Communicate updates to users in a friendly, transparent manner and follow up to ensure satisfaction. Analyze support ticket trends and feedback to identify areas for improvement, ensuring our IT support scales as the company grows. Qualifications - Experience in Remote IT Support: 2+ years of experience in IT support, helpdesk, or system administration roles, preferably in a remote or hybrid team environment. You have a proven track record of supporting distributed employees and resolving issues via remote tools. - Technical Proficiency: Strong familiarity with Okta for identity management and SSO, Google Workspace administration, and common startup tools like Slack and cloud-based SaaS applications. Hands-on experience managing and troubleshooting both Mac and Windows environments is required. - Systems & Security Knowledge: Solid background in basic cybersecurity and IT infrastructure. You understand endpoint management (MDM), antivirus/anti-malware tools, network connectivity basics, and asset lifecycle management (deploying, tracking, and retiring hardware). Any experience with scripting or automation for IT (e.g. Bash, Python, or Google Apps Script) is a plus. - Customer-Service Mindset: Excellent communication and interpersonal skills. You are patient and friendly when guiding users through solutions, capable of explaining technical information to non-technical people. A strong sense of urgency and ownership over problems is essential, along with the ability to prioritize under pressure. - Operational Excellence: High attention to detail and a proactive approach to improving processes. You document your work and follow established procedures to the letter, but also suggest enhancements where you see fit. You take pride in fast, efficient issue resolution and in keeping systems running securely and smoothly. - Education & Certifications: A Bachelor’s degree in Information Technology, Computer Science, or equivalent experience is preferred. Relevant certifications (e.g., CompTIA A+/Network+, Google IT Support, or Okta Certified Administrator) are a bonus, demonstrating your commitment to staying current with IT best practices. Why Join SPREEAI? - Real Impact & Ownership: This is an opportunity to shape a product and brand at the forefront of fashion-tech innovation. Your design work will directly impact how thousands (eventually millions) of people experience shopping with SPREEAI – no bureaucratic layers, your ideas can go live and make a difference immediately. You’ll own projects that truly matter in the company’s growth. - Visionary Team & Exposure: Work side-by-side with a passionate founding team and collaborate with industry visionaries. You’ll have direct access to our CEO and leadership, and even get to interact with world-class advisors (our board includes an iconic fashion figure). It’s a chance to learn from and contribute to the best of both the tech and fashion worlds. - Creative Freedom & Innovation: Join a high-growth startup environment that celebrates bold ideas and moves at lightning speed. You’ll have the autonomy to introduce new design concepts, test emerging technologies, and innovate without red tape. If you’ve ever wanted to combine your love of design, luxury fashion, and cutting-edge tech, you’ll have the freedom to do it here and see your vision realized.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description SPREEAI is a high-growth startup with ~30 employees, and we’re committed to building a people-first culture even as we scale. Our team is distributed, but we have hubs and team members in Los Angeles, New York, and Austin (preferred locations for this role for occasional meetups). We utilize modern tools like Rippling for HRIS/payroll, Slack for day-to-day communication, Google Workspace for productivity, and Ramp for expense management. We pride ourselves on operational excellence, compliance, and a supportive environment where employees can do their best work. We’re seeking an experienced Recruiting & HR Operations Manager to lead and evolve our Human Resources function from the ground up. In this role, you will own all HR operations and strategies – acting as both a hands-on contributor and a strategic partner to leadership. You’ll ensure our payroll and benefits run without a hitch, drive our talent acquisition efforts to attract top talent, and champion a positive, inclusive company culture. This role requires a balance of meticulous attention to operational details and big-picture thinking about how to develop our team and HR programs as we grow. - Lead our recruiting efforts to source, attract, and hire great people who align with our culture and needs. - Own the entire employee lifecycle from onboarding to offboarding. - Oversee all core HR operations with excellence and integrity. - Work closely with the executive team on organizational design, headcount planning, and compensation strategy. - Develop and continuously improve HR policies and programs that support our culture and compliance needs. - Be a culture champion and advocate for our employees. - Monitor the pulse of the organization and identify areas to enhance the employee experience. Qualifications - Proven experience (approximately 5+ years) in HR roles, with leadership responsibility in a startup or high-growth environment. - Hands-on proficiency with modern HRIS and payroll systems (experience with Rippling is a strong plus). - Deep working knowledge of HR best practices across benefits, payroll, compensation, and employee relations. - Outstanding written and verbal communication skills. - Superb organizational and project management abilities. - A passion for cultivating a positive workplace culture. - Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience) is required. Requirements - Experience administering multi-state payroll/benefits and navigating compliance for distributed teams. - Familiarity with recruiting pipelines and Applicant Tracking Systems (ATS). - Strong interpersonal skills with the ability to build trust and rapport at all levels of the company. - Demonstrated ability to partner with senior leadership and influence decision-making. - Professional HR certification (PHR, SHRM-CP/SCP or similar) is a bonus. Company Description

• Develop and execute a global partnerships & business development strategy • Identify high-impact opportunities in fashion, retail, and tech ecosystems • Lead negotiations and structure deals/contracts that deliver mutual value • Drive revenue and new business opportunities through partnerships • Build and lead the partnerships/BD team in Europe

• Serve as the primary point of contact for all internal IT requests and incidents. • Provide prompt, professional technical support to team members at all levels (employees, executives, and board members), resolving hardware, software, and access issues across Mac, Windows, and mobile devices. • Administer our core IT systems and user accounts with precision. • Manage identity and access through Okta and maintain our Google Workspace environment. • Oversee the lifecycle of IT assets and tools. • Diagnose and troubleshoot technical problems across a variety of systems and applications.

• Serve as the primary account manager for a portfolio of fashion brand, retail, and technology partners. • Build and maintain strong relationships, ensuring each partnership is well-supported and delivering mutual value. • Create clear workback schedules and launch plans for each partner integration or campaign. • Evaluate partners’ technical integration requirements early in the engagement. • Work closely with SPREEAI’s product and engineering teams to facilitate seamless partner integrations. • Identify and pursue new partnership opportunities across the fashion, AI, and e-commerce ecosystem. • Monitor partnership performance metrics and outcomes (integration adoption, shopper engagement, revenue generation, etc.). • Take a scrappy, resourceful approach to overcoming obstacles and ambiguities. • Serve as the liaison between partners and SPREEAI’s internal teams.

• Champion a user-centric approach to design, conducting user research, usability testing, and gathering feedback to inform product decisions and enhance the user experience. • Collaborate with designers and other stakeholders to translate product requirements and user needs into innovative design concepts and solutions. • Create wireframes, prototypes, and high-fidelity mockups that effectively communicate design concepts and interactions, ensuring consistency and coherence across all touchpoints. • Define and design intuitive user interactions and workflows that streamline the virtual try-on experience, maximizing usability and engagement. • Develop visually compelling designs that align with SpreeAI's brand identity and aesthetic standards, incorporating best practices in typography, color theory, and composition. • Contribute to the evolution and maintenance of our design system, establishing reusable components, patterns, and guidelines to streamline the design process and maintain design consistency. • Work closely with cross-functional teams, including engineering, marketing, and partnership to ensure alignment and coherence throughout the product development lifecycle. • Effectively communicate design rationale and decisions to stakeholders at all levels. • Stay informed about industry trends, emerging technologies, and best practices in design, continuously seeking opportunities to enhance our products and processes.

About the Role We’re looking for an IT Support Specialist to manage and continually improve our internal IT systems and support processes. In this role, you will be the go-to person for all tech support needs, ensuring every team member – including employees, senior executives, and even board members – has a seamless technology experience. You will handle everything from day-to-day troubleshooting to strategic IT initiatives like onboarding/off-boarding automation and cybersecurity best practices. This role is ideal for a proactive problem-solver with a customer-service mindset and a passion for keeping a startup’s tech environment running without a hitch. What you'll do - Rapid IT Support: Serve as the primary point of contact for all internal IT requests and incidents. Provide prompt, professional technical support to team members at all levels (employees, executives, and board members), resolving hardware, software, and access issues across Mac, Windows, and mobile devices. - System Administration & Provisioning: Administer our core IT systems and user accounts with precision. Manage identity and access through Okta (SSO provisioning, deprovisioning, and security policies) and maintain our Google Workspace environment (email, Drive, etc.). Ensure new hires are onboarded with the right hardware/software and departing employees are offboarded securely and efficiently. - Hardware & Software Management: Oversee the lifecycle of IT assets and tools. Configure and deploy laptops and peripherals for remote and hybrid team members, manage software installations and licenses, and coordinate repairs or replacements as needed. Keep an accurate inventory of devices and enforce endpoint management and security updates. - Troubleshooting & Issue Resolution: Diagnose and troubleshoot technical problems across a variety of systems and applications (network connectivity, VPN, printers, SaaS apps, etc.). Own issues from reporting to resolution, collaborating with external vendors or advanced support when necessary. Maintain a high first-call resolution rate by systematically identifying root causes and implementing fixes. - Cybersecurity & Compliance: Implement and monitor cybersecurity best practices to protect company data. Enforce multi-factor authentication, access controls, and other security protocols via Okta and device management tools. Proactively monitor for security alerts or vulnerabilities and assist with periodic IT audits and compliance efforts. - Documentation & Process Improvement: Create and maintain clear IT documentation, including a knowledge base of common issues, how-to guides for users, and internal IT operating procedures. Continuously refine our IT support workflows and policies – from onboarding checklists to incident response playbooks – to improve efficiency and user experience. - Service Level Management: Uphold a high standard of support by tracking and meeting SLAs (Service Level Agreements) for response and resolution times. Communicate updates to users in a friendly, transparent manner and follow up to ensure satisfaction. Analyze support ticket trends and feedback to identify areas for improvement, ensuring our IT support scales as the company grows. Qualifications - Experience in Remote IT Support: 2+ years of experience in IT support, helpdesk, or system administration roles, preferably in a remote or hybrid team environment. You have a proven track record of supporting distributed employees and resolving issues via remote tools. - Technical Proficiency: Strong familiarity with Okta for identity management and SSO, Google Workspace administration, and common startup tools like Slack and cloud-based SaaS applications. Hands-on experience managing and troubleshooting both Mac and Windows environments is required. - Systems & Security Knowledge: Solid background in basic cybersecurity and IT infrastructure. You understand endpoint management (MDM), antivirus/anti-malware tools, network connectivity basics, and asset lifecycle management (deploying, tracking, and retiring hardware). Any experience with scripting or automation for IT (e.g. Bash, Python, or Google Apps Script) is a plus. - Customer-Service Mindset: Excellent communication and interpersonal skills. You are patient and friendly when guiding users through solutions, capable of explaining technical information to non-technical people. A strong sense of urgency and ownership over problems is essential, along with the ability to prioritize under pressure. - Operational Excellence: High attention to detail and a proactive approach to improving processes. You document your work and follow established procedures to the letter, but also suggest enhancements where you see fit. You take pride in fast, efficient issue resolution and in keeping systems running securely and smoothly. - Education & Certifications: A Bachelor’s degree in Information Technology, Computer Science, or equivalent experience is preferred. Relevant certifications (e.g., CompTIA A+/Network+, Google IT Support, or Okta Certified Administrator) are a bonus, demonstrating your commitment to staying current with IT best practices. Why Join SPREEAI? - Real Impact & Ownership: This is an opportunity to shape a product and brand at the forefront of fashion-tech innovation. Your design work will directly impact how thousands (eventually millions) of people experience shopping with SPREEAI – no bureaucratic layers, your ideas can go live and make a difference immediately. You’ll own projects that truly matter in the company’s growth. - Visionary Team & Exposure: Work side-by-side with a passionate founding team and collaborate with industry visionaries. You’ll have direct access to our CEO and leadership, and even get to interact with world-class advisors (our board includes an iconic fashion figure). It’s a chance to learn from and contribute to the best of both the tech and fashion worlds. - Creative Freedom & Innovation: Join a high-growth startup environment that celebrates bold ideas and moves at lightning speed. You’ll have the autonomy to introduce new design concepts, test emerging technologies, and innovate without red tape. If you’ve ever wanted to combine your love of design, luxury fashion, and cutting-edge tech, you’ll have the freedom to do it here and see your vision realized.