A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
German Speaking Travel Representative
Location
Greece
Posted
1 day ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
German Speaking Travel Representative
Mercier Consultancy Group
Role Description Mercier Consultancy Group is currently seeking a motivated and customer-focused German Speaking Travel Representative to join a dynamic team operating within the Tourism industry, based remotely in Greece. This is a fantastic opportunity for German-speaking professionals who are passionate about travel, hospitality, and delivering outstanding customer experiences to holidaymakers and travellers. Key Responsibilities - Serve as the primary point of contact for German-speaking travellers, providing expert assistance and support throughout all stages of their journey within the tourism sector. - Handle inbound and outbound communications via phone, email, and live chat, addressing travel-related queries, booking changes, and general tourism enquiries with professionalism and care. - Assist clients in planning and managing their travel itineraries, including accommodation, excursions, transfers, and destination information, ensuring a seamless and memorable experience. - Resolve complaints and escalate complex tourism-related issues efficiently, maintaining a high standard of customer satisfaction at all times. - Provide accurate, up-to-date information on travel destinations, local attractions, visa requirements, and health and safety regulations relevant to the tourism industry. - Collaborate closely with internal teams, tour operators, and travel partners to ensure smooth coordination of services and fulfilment of client expectations. - Maintain detailed records of client interactions, bookings, and case resolutions within the company's CRM system, ensuring full compliance with data protection standards. - Actively contribute to team performance targets and quality benchmarks, supporting a culture of continuous improvement within the tourism customer service environment. Qualifications - Native or fluent German language skills (both spoken and written) are essential for this role. - A valid EU passport is mandatory for employment eligibility. - Previous experience in customer service, travel consultancy, or the broader tourism and hospitality industry is highly advantageous. - Strong communication and interpersonal skills, with the ability to empathise with clients and deliver solutions in a calm, confident, and professional manner. - Comfortable working in a remote environment with a reliable internet connection, self-discipline, and strong time management abilities. - Proficiency in English is an asset, as internal communications and documentation may be conducted in English. - A genuine passion for travel, tourism, and delivering exceptional customer experiences is highly desirable. Benefits - Competitive Monthly Salary reflective of your skills and experience in the tourism industry. - Fully Paid Training to ensure you are thoroughly prepared for your role as a German Speaking Travel Representative. - Comprehensive Health Insurance coverage for your peace of mind. - Fully Paid Relocation Package, including round-trip flight, airport transfer, and hotel accommodation upon arrival in Greece. - Monthly Performance Bonus rewarding your dedication and outstanding results. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing exceptional financial stability and reward. - Ongoing career development opportunities within a leading international consultancy and the wider tourism sector. - And Much More... Company Description Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class opportunities across a wide range of industries.
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