Role Description The People Solutions Delivery & Design team strives to make it easier to work at Viasat by delivering responsive, end‑to‑end support and ensuring every question is guided to the right place and owned through resolution. We expand and maintain clear knowledge resources, identify gaps, and proactively strengthen workflows and tools to create simpler, more seamless employee experiences across the lifecycle. Tier 2 resolves higher‑complexity cases end‑to‑end within their region while shaping scalable, harmonized processes that elevate Tier 1 effectiveness and the overall employee experience. The day-to-day responsibilities include: - Tier 2 Support & Case Management: - Manage sensitive and complex Tier 2 HR cases requiring specialized attention, including ADA accommodation requests and end‑to‑end offboarding support. - Serve as an approver and executor of escalated Workday lifecycle tasks, including status changes, onboarding/offboarding actions, regional requirements, and case escalations. - Own escalated cases requiring regional understanding, judgment, or subject‑matter depth — only escalating to internal SMEs when Tier 2 resolution is not achievable. - Employee Lifecycle & HRIS Transactions: - Maintain accurate, timely, and compliant HRIS records for employees within the region, ensuring consistency for organizational adjustments, compensation changes, LOA updates, and other lifecycle data. - Support remaining onboarding tasks for the region, ensuring new hires complete required steps and receive clear guidance through the process. - Host welcome meetings with new hires to provide regional onboarding support, answer questions, and ensure a seamless start experience. - Prepare employee change letters in a timely and compliant manner, ensuring accurate reflection of employment actions. - Manage leaver and offboarding activities, including generating offboarding documentation and ensuring all system and process steps are completed. - Knowledge Management & Continuous Improvement: - Create, update, and maintain Tier 2 knowledge articles, ensuring complex topics are translated into clear, accurate, employee‑ready instructions. - Identify opportunities to simplify or harmonize lifecycle workflows across systems and regions. - Participate in regional and global projects related to lifecycle workflows, operational maturity, systems integration, or process alignment. - Support efforts to shift transactions downstream to the Employee Service Center by documenting processes, closing knowledge gaps, and identifying opportunities for automation or workflow redesign, partnering with Tier 1 team members. Qualifications - 1–2 years of HR operations, case management, or employee lifecycle support experience (or equivalent HR functional experience). - Strong problem‑solving ability and comfort navigating complex or sensitive employee situations. - Excellent communication skills with the ability to explain process‑heavy or policy‑driven topics clearly. - Strong attention to detail, especially in Workday transactions and documentation. - Ability to work with discretion when handling confidential or highly sensitive information. - Ability to prioritize across multiple concurrent cases or deadlines. - Proficiency with Workday (or similar HRIS), Microsoft Office, and general HR tools. Requirements - Experience supporting Tier 2 HR functions (offboarding, accommodations, escalated case work). - Familiarity with Workday business processes, routing, approvals, or troubleshooting. - Experience working in a regionalized or global HR operating model. - Previous involvement in process documentation or workflow improvement. - Experience with ServiceNow case management. Benefits - Salary range: $63,000.00 - $99,500.00 / annually. - For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $78,500.00 - $117,500.00 / annually. - Base pay may vary depending on job-related knowledge, skills, and experience. - Additional cash or stock incentives may be provided as part of the compensation package. - A range of medical, financial, and/or other benefits, dependent on the position offered. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

• Identifying, engaging, and qualifying prospective clients • Creating strong first impressions in the market • Helping build a healthy pipeline for Client Relationship Executives and sales leadership • Contributing to a company that values both performance and people

Role Description VetsEZ is currently looking for a Business Development & Capture Intern for a 100% remote position supporting our federal healthcare technology business. This internship is ideal for students currently pursuing an MBA, Master's in Business, Master's in Computer Science, or a related graduate degree who are interested in business strategy, technology consulting, market research, capture management, and proposal development. Working alongside experienced business development leaders, solution architects, and proposal professionals, you will gain hands-on experience supporting strategic growth initiatives, competitive intelligence, opportunity qualification, and capture planning. This internship provides exposure to the full business development lifecycle while helping build the skills needed for a successful career in consulting, technology, or corporate strategy. The candidate must reside within the continental United States. Responsibilities: - Conduct market, customer, and competitive research to identify new business opportunities. - Assist with opportunity qualification, pipeline management, and capture planning activities. - Support proposal development by coordinating with technical, pricing, and business teams. - Prepare presentations, competitive analyses, executive briefings, and other business development materials. - Track business opportunities and maintain accurate information within CRM systems. - Analyze industry trends, emerging technologies, and customer priorities to support growth initiatives. - Participate in cross-functional meetings with business development, engineering, and executive leadership teams. - Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project. Qualifications - Currently pursuing an MBA, Master's in Business Administration, Master's in Computer Science, Master's in Information Systems, Master's in Data Analytics, or a related graduate degree from an accredited university. - Expected graduation within the next 6-12 months. - Strong analytical, research, and problem-solving skills. - Excellent written, verbal, and presentation skills. - Strong organizational skills with the ability to manage multiple priorities. - Comfortable learning new technologies and working in a collaborative team environment. - Proficiency with Microsoft Office, including Excel, PowerPoint, and Word. Requirements - Previous internship, research, consulting project, or leadership experience is preferred. - Experience using Microsoft Copilot, ChatGPT, or other AI productivity tools is a plus. - Familiarity with CRM platforms such as Salesforce is a plus. - Interest in technology consulting, healthcare IT, cloud computing, AI, data analytics, or digital transformation. - Ability to obtain a government clearance, if required. Benefits - Competitive Pay: $40.00 per hour - 30 hours per week, Monday through Friday - 100% Remote Work Environment - Flexible work schedule within standard business hours - Mentorship from experienced Business Development, Capture, and Proposal professionals - Professional development and hands-on training in federal business development and capture management - Networking opportunities with senior leaders and executive leadership - Exposure to strategic growth initiatives, proposal development, and market research - Potential opportunity for full-time employment upon successful completion of the internship, based on performance and business needs

• Achieve or exceed annual sales goals for the assigned team • Manage, coach, mentor, and guide Business Development Directors • Hire and develop diverse talent across the team • Assign accounts and territories and forecast contribution to global sales goals • Deliver team sales performance against established targets • Conduct quarterly reviews of team account plans • Partner with sales leaders across business units to develop client relationships and joint opportunities • Manage team performance and provide feedback and development planning • Monitor and control team operating expenses • Facilitate internal collaboration with operational partners • Identify and execute process improvement opportunities • Utilize SFDC to manage pipeline, forecasting, and sales metrics • Gather and communicate market intelligence and competitive insights