• Maintains effective communications with key customers and field team members to ensure product enhancements/improvements are complete and accurate. • Maintains frequent contact with key customers which requires a high degree of tact and courtesy. • Acts as the expert in product knowledge/subject matter. • Performs highly complex diagnostic procedures. • Prepares reports for senior leadership displaying interpreted test information to resolve design/system related problems and to ensure continuous improvement. • Communicates technical information to technical/non-technical stakeholders including senior leadership. • Ensures that key customers and field teams are kept informed on outstanding issues and recommends system enhancements, upgrades, or repairs.

Role Description Field Service Support Technician will perform Installation, Commissioning, Electromechanical Troubleshooting, Repair/Adjustments and Modifications to GE High Voltage Circuit Breakers, Disconnect Switches, Capacitor Banks. - Perform Installation and initial starts-ups. - Perform mechanical work in electrical substations. - Inspect equipment, structures, and materials at designated sites to identify the cause of errors or other problems or defects. - Service, repair, and adjust parts of equipment that operates largely based on mechanical principles. - Analyze information and evaluate results to select the best solution and resolve customer issues. - Perform physical activities that require considerable dexterity and agility. - Support GE Factory Production and other GE Departments as needed. - Operate man lifts and reach fork truck. - Supervise and give direction to contractors, customer personnel, and junior GE Field Technicians. - Complete paperwork in a timely and accurate manner including Field Service Reports, timecards, and expense reports. - Interface between GE and Customer. Qualifications - Associate's degree in Electrical and/or Mechanical Technology or a highly related field. - Minimum of 2 years of experience manufacturing (preference given to field experience). - Ability to read and understand electrical and mechanical drawings. - Ability and willingness to travel up to 80% of the time within the US and abroad via air travel and car rental. Requirements - Preferred experience in troubleshooting & repair of electrical control circuits. - Preferred experience in mechanical assembly of circuit breakers. Benefits - The hourly pay range for this position ranges from $36.00-$43.00/hour depending on experience, qualifications, and position level (Tech I or Tech II). - This position is also eligible for bonuses, such as a performance bonus/variable incentive compensation/equity. - Healthcare benefits include medical, dental, vision, and prescription drug coverage. - Access to Health Coach from GE Vernova, a 24/7 nurse-based resource. - Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. - Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions. - Access to Fidelity resources and financial planning consultants. - Tuition assistance, adoption assistance, paid parental leave, disability benefits, and life insurance. - 12 paid holidays. - New hires receive 40 hours of personal business time and 160 hours of personal illness and caregiving time (subject to state law). - Two weeks of annual vacation (which may be pro-rated based on start date).

• Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance of complex microscopy systems throughout North and South America. • Lead the installation and commissioning of assigned systems and options, ensuring full compliance with factory specifications. • Execute scheduled and emergency maintenance with precision. • Build trust and long-term relationships through responsive communication and hands-on training. • Resolve complex hardware and software issues using specialized tools. • Calibrate critical components and implement performance-enhancing upgrades to ensure optimal system reliability and throughput.

Role Description In this exciting opportunity as a Senior Field Service Specialist you will be the primary technical liaison for Medtronic CAS customers. As a technical support avenue for the CAS Clinical Field and Sales team, you will be completely responsible for the technical assessment, installation, support, servicing, and maintenance of the Affera mapping and ablation equipment. You will interface closely with the Field Service team and the Sales team to coordinate resources to best satisfy sites and with Quality, Production and Engineering to feedback technical information about our products learned in the field. You will be part of the Iberia's Service & Repair team and you will work closely with colleagues from the other regions. For this remote role you will cover Spain & Portugal, but also other Western European markets and you will be located in Barcelona. There may be requirements to attend a Medtronic location within Western Europe for meetings from time to time. - Perform site assessments, installations, inspections, verifications, corrective and preventive maintenance to ensure successful implementations of Affera equipment - Maintain and submit technical records as per regulatory requirements - Input to technical knowledge base and dissemination of knowledge of our products to Sales and Clinical teams - Input to service processes to ensure continual improvement and evolution of the Field Service organization, including the development and maintenance of Service documentation and procedures - Participate in the development and delivery of technical training to our distributors, partners, agents and technically qualified representatives of customer base - Facilitate the smooth transfer of new products into commercial launch by participating in all stages of the design transfer into commercial production Qualifications - Technical education, such as a degree in biomedical engineering, or similar background - Around 5 years’ experience in field engineering maintenance in medical devices, robotics, radiology, or other highly regulated environments (medical devices desirable) - A strong working knowledge in Spanish and English - Ability to troubleshoot problems and technically diagnose medical equipment - Flexibility to travel frequently – the majority of the role will be traveling - The ability to communicate in other EU languages is a definite asset - Experience in Electrophysiology/Cath Labs ideally with mapping/navigation systems is highly desirable Benefits - Medtronic offers a competitive Salary and flexible Benefits Package - A commitment to our employees lives at the core of our values - Wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage - Pay range: Spain: 49,440.00 EUR - 74,160.00 EUR - This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP)