Senior Field Service Engineer
Location
Massachusetts
Posted
5 days ago
Salary
$105K - $125K / year
Seniority
Senior
Job Description
Senior Field Service Engineer
Oxford Instruments plc
• Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance of complex microscopy systems throughout North and South America. • Lead the installation and commissioning of assigned systems and options, ensuring full compliance with factory specifications. • Execute scheduled and emergency maintenance with precision. • Build trust and long-term relationships through responsive communication and hands-on training. • Resolve complex hardware and software issues using specialized tools. • Calibrate critical components and implement performance-enhancing upgrades to ensure optimal system reliability and throughput.
Job Requirements
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, Materials Science, Life Science or a related technical field.
- 5–8 years of field service experience in the microscopy or analytical instrumentation industry.
- Proficient with diagnostic instruments: Digital multimeters, Oscilloscopes.
- Strong interest in computer hardware architecture, system components.
- Ability to read and interpret mechanical, electrical, and system integration schematics.
- Hold a valid driver’s license and safe driving record, passport, and ability to travel independently.
- Must be physically agile and comfortable working in confined or awkward spaces.
- Capable of independently lifting and handling equipment weighing up to 50 lbs.
- Able to commit to extensive weekday travel to support customer installations and service needs, Monday through Friday.
Benefits
- Health insurance
- 401(k) plan
- Professional development opportunities
- Paid time off
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