Senior Analyst, Commercial Effectiveness

Location

Massachusetts

Posted

4 days ago

Salary

$79K - $127.7K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

Senior Analyst, Commercial Effectiveness

Johnson & Johnson

• Manage day-to-day Fleet and SAFE Fleet operations, mailbox triage, vehicle replacements, and safety initiatives aligned to SAFE Fleet standards. • Operate the full J&J Mobility lifecycle (provisioning, support, device replacement, vendor coordination) for the Field Sales Organization. • Produce, analyze, and distribute CPMM, SAFE Fleet Ambassador scorecards, and recurring/ad-hoc operational reports to identify trends, risks, and improvement opportunities. • Support key commercial effectiveness projects and special initiatives as needed, managing tasks, stakeholders, timelines, and communications. • Lead training, LMS onboarding, and knowledge-transfer for Fleet and Mobility processes; own communications and enablement with the Field Sales Organization. • Partner with internal stakeholders and external vendors to ensure SLAs, policy adherence, and timely issue resolution. • Develop and maintain policies, SOPs, and governance for fleet, mobility, and (future) credentialing to mitigate access, compliance, and operational risk.

Job Requirements

  • Bachelor’s degree and a minimum of four (4) years of professional experience or Associate’s degree and a minimum of six (6) years of professional experience.
  • Experience supporting operational programs for a field-based organization (e.g., vendor credentialing, fleet, safety, mobility, commercial operations, or field enablement).
  • Strong analytical skills, including experience producing metrics, dashboards, scorecards, and recurring performance reports.
  • Effective Microsoft Excel skills (pivot tables, lookups, formulas).
  • Excellent communication (verbal and written), documentation, and SOP/policy development skills, with the ability to translate complex requirements into clear guidance for field teams.
  • Comfort with cross-functional and vendor partnerships.
  • Ability to manage multiple priorities independently with strong attention to detail and time management.
  • Demonstrated project coordination and cross‑functional collaboration skills; experience partnering with HR or leadership programs preferred.
  • Demonstrated sound judgment and discretion when handling sensitive information and navigating complex, cross functional issues.
  • Ability to function independently as well as collaboratively within a team environment.

Benefits

  • Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
  • The Company maintains highly competitive, performance-based compensation programs.
  • This position is eligible for an annual performance bonus in accordance with the terms of the applicable plan.
  • The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year.
  • Bonuses are awarded at the Company’s discretion on an individual basis.
  • This position is eligible to participate in the Company’s long-term incentive program.
  • Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period10 days
  • Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year

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