• Identify market and business opportunities in the Enterprise Asset Management (EAM) and Facility Management (FM) sectors in Germany • Develop and implement individually tailored customer strategies • Acquire new customers via phone, video calls, social selling and in-person visits to sell our EAM & CAFM software CareOffice • Conduct professional negotiations at decision-maker level • Build and maintain long-term business relationships across Germany • Prepare comprehensive proposals and solution concepts tailored to customer needs and their application landscape • Work closely with internal sales support, project managers, product owners, development and marketing teams • Represent the company at trade shows, events and on social media

• Develop and execute the global clinical marketing strategy to drive awareness, engagement, adoption, and behavioral change among clinical audiences. • Lead the clinical solution approach to showcase the integrated value of the PCS portfolio across care settings and workflows. • Balance thought leadership (solution-agnostic) and solution-specific clinical marketing to build credibility and drive adoption. • Define success metrics and evaluate program effectiveness to optimize business outcomes. • Partner with Product Marketing, Product Management, Content & Engagement, Regional Marketing, Clinical teams, and Chief Medical Office to align strategies and priorities. • Support commercialization efforts by contributing clinical expertise to value propositions, messaging, and go-to-market plans. • Collaborate on new product launches by developing clinical positioning, evidence strategies, and engagement plans. • Lead development of high-impact clinical content and engagement initiatives, including: symposiums, webinars, white papers, educational programs, thought leadership campaigns and industry presence (conferences, associations). • Partner with the cross functional team to build and execute integrated, omnichannel campaigns and digital engagement strategies. • Contribute to development of the PCS brand story across clinical audiences and care pathways. • Develop clinical personas and customer journey maps to guide engagement strategies. • Gather and synthesize insights from: Advisory boards, Market research, Customer interactions and KOL engagement. • Identify unmet needs and evolving customer preferences to inform marketing and portfolio strategies. • Partner with internal stakeholders to develop and execute: Clinical evidence generation plans, Claims and publication strategies, Health economics and outcomes research (HEOR). • Support dissemination of scientific evidence and clinical publications to strengthen differentiation and credibility. • Monitor competitive evidence and claims to identify opportunities for differentiation. • Design and deliver accredited and non-accredited educational programs to strengthen relationships with clinical stakeholders, ensuring content is evidence-based, relevant, and aligned with evolving standards of care. • Establish the organization as a trusted clinical partner through ongoing thought leadership initiatives, including publications, advisory boards, speaking engagements, and collaboration with key opinion leaders. • Develop strategic educational roadmaps that address clinical practice gaps, support product adoption, and enhance patient outcomes. • Partner cross-functionally with medical, regulatory, and commercial teams to ensure compliant, high-impact educational offerings. • Build and manage relationships with: Key Opinion Leaders (KOLs), Academic institutions, Healthcare organizations and professional societies. • Expand and maintain the global KOL network. • Identify strategic partnerships and co-development opportunities.

• Serve as a trusted advisor to the client • Guide customers and colleagues in rationalizing and deploying emerging technologies • Work collaboratively and have strong communications skills, especially in teaching complex concepts • Identify and proactively manage risk areas • Manage customer expectations; negotiate solutions to complex problems • Review and correct project/program direction to keep programs on track • Drive a program vision while advising and articulating program/project strategies to enable technologies including Salesforce platform

Role Description Insight Enterprises is seeking a Senior Microsoft Cloud Architect with deep expertise in Microsoft 365, Azure, identity, messaging, and collaboration technologies. This is a hands-on technical leadership role responsible for designing, implementing, and supporting enterprise-scale cloud solutions while driving modernization, automation, governance, and operational excellence across customer environments. The ideal candidate will have extensive experience leading Microsoft cloud initiatives, serving as a technical escalation resource, engaging directly with customers, and mentoring engineering teams. This individual will play a critical role in solution architecture, technical strategy, cloud transformation projects, and ongoing operational support. Key Responsibilities - Architect, design, implement, and support enterprise Microsoft cloud solutions utilizing Azure, Microsoft 365, Teams, SharePoint Online, Exchange Online, OneDrive, Power Platform, and Entra ID. - Lead cloud migration, modernization, and digital transformation initiatives for enterprise customers. - Serve as the technical owner for collaboration, productivity, messaging, identity, and cloud infrastructure services. - Develop and maintain governance, security, compliance, and operational standards aligned with industry best practices. - Drive automation initiatives utilizing PowerShell, Infrastructure as Code (IaC), Azure Automation, Terraform, and DevOps methodologies. - Serve as the highest level of technical escalation for complex incidents, performance issues, and solution challenges. - Lead root cause analysis efforts and continuous improvement initiatives to improve service delivery and operational maturity. - Provide technical leadership, mentorship, and guidance to engineering teams. - Facilitate customer workshops, architecture reviews, technical design sessions, and executive-level discussions. - Support presales activities, solution development, project scoping, effort estimation, and technical proposal creation. - Evaluate emerging Microsoft technologies and develop strategic roadmaps that align with business and customer objectives. - Collaborate with cross-functional teams to ensure the successful design, deployment, and support of cloud solutions. Qualifications - 8+ years of experience designing, implementing, and supporting Microsoft cloud technologies within enterprise environments. - Advanced expertise with Microsoft Azure and Microsoft 365 technologies, including: - Exchange Online - Microsoft Teams - SharePoint Online - OneDrive for Business - Entra ID (Azure AD) - Power Platform - Strong experience with PowerShell scripting, automation, Infrastructure as Code (IaC), and cloud governance. - Experience leading enterprise cloud migration and modernization initiatives. - Strong understanding of Microsoft security, compliance, identity, and governance solutions. - Experience serving as a technical lead, architect, or senior escalation resource for complex cloud environments. - Strong customer-facing communication and presentation skills with the ability to engage technical and executive stakeholders. - Experience supporting and troubleshooting enterprise Microsoft 365 environments. Preferred Qualifications - Experience working within managed services, consulting, or professional services organizations. - Experience with Terraform, Azure DevOps, CI/CD pipelines, and cloud automation frameworks. - Experience supporting federal, government, healthcare, or other highly regulated environments. - Microsoft certifications such as: - Microsoft 365 Certified: Enterprise Administrator Expert - Azure Solutions Architect Expert - MS-102 - SC-900 - DP-900 - ITIL certification highly preferred. Benefits - Fully remote opportunity. - Work on large-scale Microsoft cloud transformation initiatives. - Hands-on architect role with both strategic and technical responsibilities. - Opportunity to work directly with enterprise customers and Microsoft technologies. - Competitive compensation and comprehensive benefits package. - Collaborative environment focused on innovation, technical excellence, and professional growth. - Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.