Role Description Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The team is seeking an Integration Engineer to support a large-scale federal Salesforce Center of Innovation environment. This role will be responsible for: - Designing, configuring, maintaining, troubleshooting, and documenting secure integrations across a complex Salesforce ecosystem. - Supporting a high-volume Salesforce release and operations environment. - Managing API connection management, production change support, incident response, sandbox coordination, and integration modernization efforts. Job Location: Remote work is authorized. Must support US Eastern time zone working hours. *If you accept this position, you should note that ICF does monitor employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections. What you will be doing: - Design, implement, maintain, and troubleshoot integrations across the Salesforce ecosystem. - Manage and support 150+ Salesforce API connections. - Collaborate with various teams to define integration patterns, data flows, technical specifications, and implementation plans. - Support application onboarding and offboarding. - Support release management activities for major releases, minor releases, and hotfixes. - Participate in Technical Design Document reviews. - Troubleshoot integration issues in coordination with various teams. - Create and maintain integration documentation, API inventories, service account inventories, data flow diagrams, operational runbooks, troubleshooting guides, and Confluence knowledge articles. - Evaluate integration-related opportunities for modernization, automation, monitoring, and resilience. - Support off-hours releases, outages, hotfixes, or urgent production events as needed. Qualifications - U.S. Citizenship required due to federal contract requirements. - Candidate must have a current Public Trust clearance/suitability determination or an active DoD Secret clearance. - Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. - Candidate must have lived in the U.S. for three full years out of the last five years. - 4+ years of hands-on systems integration experience supporting enterprise applications. - 2+ years of experience supporting Salesforce integrations, Salesforce APIs, Connected Apps, service accounts, authentication, or Salesforce platform administration/development. Requirements - 2+ years' experience with REST/SOAP APIs, JSON, XML, OAuth, SAML, certificates, API security, integration monitoring, and error handling. - 2+ year experience supporting production systems, incident response, root cause analysis, and technical troubleshooting in a mission or enterprise environment. - Experience supporting large Salesforce programs in federal, public sector, or regulated environments. - Experience with Salesforce Government Cloud, Salesforce Shield, Public Sector Solutions, Experience Cloud, or large multi-org Salesforce ecosystems. - MuleSoft Anypoint Platform experience. - MuleSoft Developer certification or Salesforce integration-focused certifications. - Experience with Salesforce CLI, VS Code Salesforce Extensions, Salesforce Developer Console, GitLab, GitHub, GitHub Actions, scratch orgs, and DevSecOps pipeline toolsets. - Experience with Salesforce Connect, Platform Events, Change Data Capture, External Services, Named Credentials, External Credentials, Data Loader, SFTP, ETL tools, or middleware platforms. - Experience managing API inventories, service account inventories, connected app governance, certificate rotations, and integration runbooks. - Experience supporting release management portals, helpdesk/ticketing platforms, ServiceNow, Jira, Confluence, and operational support tools. - Experience supporting high-volume release environments. - Experience supporting incident-heavy environments. - Strong written and verbal communication skills. Benefits - The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00.