• Serve as the primary owner of client audit requests and RxBenefits’ liaison with client auditors • Intake, triage, and track audit requests to ensure timely and complete responses • Develop and maintain standardized workflows for audit response lifecycle management • Coordinate cross-functional inputs and ensure alignment across departments • Draft, review, and finalize responses to client audits • Translate technical language into clear, client-facing language • Identify gaps in documentation or processes and partner with internal teams to remediate • Support client-facing communications related to audit findings or follow-ups • Analyze audit trends and recurring requests to identify opportunities for process improvement and standardization • Create and maintain an audit response library • Escalate potential legal or compliance risks identified during audit processes • All other duties assigned

Role Description - Betreuung und Administration unserer Moodle-Plattform - Auswahl, Implementierung und Weiterentwicklung von Moodle-Plugins zur Erweiterung und Optimierung der Lernplattform - Koordination und Zusammenarbeit mit dem externen Moodle-Dienstleister bei technischen Herausforderungen und der kontinuierlichen Weiterentwicklung der Lernplattform - Unterstützung des Teams beim Aufbau, der Optimierung und Automatisierung technischer Workflows und Prozesse - Nutzung moderner KI-Tools und Agentensysteme (z. B. GPT, Claude, Agentic AI, Make) - Testing, Dokumentation und kontinuierliche Verbesserung bestehender Lösungen - Enge Zusammenarbeit mit Produktion, Academy, Marketing und weiteren Fachbereichen Qualifications - Studium der Informatik, Software Engineering oder einer vergleichbaren technischen Fachrichtung - Erfahrung im Webdevelopment, idealerweise mit PHP, HTML, CSS und JavaScript - Erste Erfahrung mit No-Code/Low-Code-Automatisierungsplattformen wie Make oder Zapier - Starkes Interesse an KI, digitalen Tools, Automatisierung und neuen Technologien - Hohe Motivation, Probleme eigenständig und pragmatisch zu lösen - Offenheit, dich schnell in neue Anwendungen und Systeme einzuarbeiten - Technisches Verständnis und Freude daran, neue Lösungen auszuprobieren - Strukturierte, lösungsorientierte und selbstständige Arbeitsweise - Sehr gute Deutschkenntnisse in Wort und Schrift Benefits - Vollständiges Home-Office oder hybrides Arbeiten an unseren Standorten in Hannover, München oder Leipzig - Flexible Arbeitszeiten mit Teamabstimmung (keine Wochenendarbeit) – Arzttermine, Kita und andere wichtige Termine sind kein Problem - 15 % Zuschuss zum Eigenanteil der betrieblichen Altersvorsorge - 3 bezahlte Educational Days pro Jahr für Weiterbildungen + 1 zusätzlicher Urlaubstag für Ehrenamt - Zugang zu über 13.000 Fitness- und Wellnessangeboten (EGYM Wellpass) - Regelmäßige Teamevents und gemeinsame Erlebnisse - Viel Gestaltungsspielraum, abwechslungsreiche Aufgaben und Offenheit für neue Ideen und Innovationen

• Manage and maintain the company's Microsoft-based IT infrastructure, including Microsoft 365, Azure, Intune, Defender, and Entra ID. • Administer and optimize Microsoft Intune for endpoint management, device provisioning, compliance policies, application deployment, and lifecycle management. • Manage endpoint security using Microsoft Defender and implement security best practices across the organisation. • Maintain cloud infrastructure and services (Azure, AWS, Google Workspace where applicable). • Design, implement, and maintain IT security policies and standards aligned with industry frameworks such as SOC 2 Type II and ISO 27001. • Support security audits, risk assessments, and compliance initiatives. • Lead IT infrastructure improvements and cloud optimisation projects. • Monitor software licensing and identify opportunities for cost optimisation. • Manage IT vendors, hardware procurement, and technology lifecycle. • Automate repetitive IT processes using Microsoft Power Platform and other automation tools. • Research, evaluate, and implement new technologies that improve productivity and security. • Provide technical leadership and support for internal users. • Maintain IT documentation, procedures, and knowledge base.

• Own and manage relationships with external IT service providers. • Define service expectations, scope, and priorities in alignment with business needs. • Monitor service delivery, performance, and adherence to agreed SLAs and KPIs. • Oversee the organization’s IT infrastructure landscape, including: Cloud environments (servers and virtual machines) Data backup and recovery systems Network architecture and connectivity across all office locations Website hosting and related services • Ensure alignment of IT services and infrastructure with overall IT architecture and operational standards. • Act as the central coordination point for all IT-related requests and activities. • Own and manage the IT workplace ecosystem, ensuring a seamless end-user experience. • Manage the full IT asset lifecycle, including: Procurement Deployment and configuration Maintenance and replacement Decommissioning and disposal • Oversee end-user hardware, including laptops, mobile devices, and peripheral equipment. • Coordinate device-related onboarding and offboarding processes for employees. • Ensure standardization, cost efficiency, and user satisfaction across the workplace environment. • Own, maintain, and enforce the Acceptable Use Policy (AUP). • Own and maintain a centralized and accurate hardware and software asset register. • Ensure transparency of: Asset inventory Ownership and allocation Lifecycle status and associated costs • Establish and maintain standards for asset tracking, documentation, and governance. • Align asset data with financial tracking, procurement records, and operational usage. • Own and manage software procurement processes and policies. • Ensure software acquisitions follow standardized workflows and approval processes. • Oversee software lifecycle and license management, including: License allocation and tracking Usage monitoring and optimization Renewal and termination management • Ensure software usage remains aligned with internal governance and compliance requirements. • Continuously review the software portfolio to identify cost optimization opportunities and eliminate redundant or unused licenses. • Ensure IT assets, software, and infrastructure are operated in accordance with applicable governance frameworks and organizational policies. • Coordinate required reviews related to data protection, cybersecurity, and IT security requirements. • Collaborate closely with the Data Protection Officer (DPO) and Information Security Officer to ensure effective implementation of security and compliance requirements within IT operations. • Manage IT vendors, contracts, and service agreements throughout their lifecycle. • Drive IT cost transparency and optimization, including: Budget planning and tracking Identification of cost-saving opportunities • Provide operational visibility and reporting on IT assets, services, vendors, and associated costs to support informed business decisions.