• Configure, maintain, and support Workday functionality and feature enhancements. • Manage system requests and improvements using agile project methodologies. • Support ongoing system maintenance and ensure service requests are resolved within established SLAs. • Stay current on Workday releases and assist with testing, deployment, and release management activities. • Analyze existing workflows and identify opportunities to improve efficiency, compliance, and user experience. • Perform gap analyses and recommend scalable system solutions when business needs evolve. • Develop and maintain documentation, configuration records, process maps, and user guides. • Monitor and maintain HR data quality, accuracy, consistency, and integrity across systems. • Build reports, dashboards, and analytical models that provide actionable workforce insights and support data-driven decision-making. • Troubleshoot technical issues and partner with stakeholders to resolve system challenges. • Deliver training sessions, demonstrations, and guidance to business partners and team members. • Support additional HR technology initiatives and projects as needed.

• Unterstützung der HR Manager im Tagesgeschäft und bei operativen Personalthemen • Erstellung und Pflege von arbeitsvertraglichen Dokumenten sowie Personalstammdaten • Unterstützung und Management administrativer HR-Prozesse • Unterstützung bei On- und Offboarding-Prozessen sowie allgemeinen HR-Abläufen • Mitwirkung an HR-Projekten sowie Übernahme organisatorischer Tätigkeiten im Personalbereich

• Manage end-to-end onboarding and offboarding processes. • Ensure a seamless new hire experience from offer acceptance through onboarding. • Maintain accurate employee records and HR documentation. • Coordinate employee confirmations, promotions, transfers, and exits. • Conduct exit interviews and identify improvement opportunities. • Maintain employee data in HRIS and ensure data accuracy. • Support payroll by coordinating attendance, leave, reimbursements, and employee changes. • Administer employee benefits, insurance, and wellness programs. • Ensure compliance with labor laws, company policies, and statutory requirements. • Draft and maintain HR policies, SOPs, and process documentation. • Respond to employee HR-related queries. • Coordinate performance review cycles. • Manage performance systems such as Lattice. • Track goal-setting, reviews, and development plans. • Prepare performance dashboards and HR analytics. • Support managers during appraisal and promotion cycles. • Coordinate new hire orientation and onboarding programs. • Manage the company learning calendar. • Organize internal and external training programs. • Coordinate leadership development initiatives. • Track mandatory compliance training completion. • Maintain training records and learning metrics. • Gather employee feedback to continuously improve learning programs. • Plan and execute employee engagement initiatives. • Coordinate employee recognition and rewards programs. • Conduct employee surveys and analyze feedback. • Support wellness initiatives and culture-building activities. • Organize company events, town halls, and celebrations. • Drive onboarding buddy and mentoring programs. • Prepare monthly HR dashboards. • Track key people metrics including headcount, attrition, retention, diversity, engagement, learning completion, and performance review completion. • Provide insights and recommendations using HR data. • Ensure HR documentation complies with applicable laws and company policies. • Maintain employee files and audit readiness. • Support internal and external HR audits. • Assist with policy rollouts and compliance initiatives.

• Partner with the Chief People Officer to shape and deliver the people vision, strategy and priorities across the organisation • Deliver end-to-end generalist support across the employee lifecycle - partnering, onboarding, performance, development, remuneration cycles, engagement, offboarding and talent acquisition • Coach and mentor the People Experience team, building their capability and confidence • Advise and upskill squad leads and guild leads as a trusted partner on people matters - performance, difficult conversations, team health and capability • Own and continuously improve core people programmes, processes and policies, keeping them fit for a fully remote, AI-native, squad-based organisation • Use people data and insights to identify trends and drive proactive, evidence-based decisions • Champion Harrison.ai's culture and values, and lead engagement, wellbeing and belonging initiatives • Manage complex or sensitive employee-relations matters with sound judgement and discretion