Netomi logo
Netomi

Empowering the highest quality customer experiences.

People Operations Specialist

People OperationsPeople OperationsFull TimeRemoteSeniorTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

India

Posted

1 day ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

People Operations Specialist

Netomi

• Manage end-to-end onboarding and offboarding processes. • Ensure a seamless new hire experience from offer acceptance through onboarding. • Maintain accurate employee records and HR documentation. • Coordinate employee confirmations, promotions, transfers, and exits. • Conduct exit interviews and identify improvement opportunities. • Maintain employee data in HRIS and ensure data accuracy. • Support payroll by coordinating attendance, leave, reimbursements, and employee changes. • Administer employee benefits, insurance, and wellness programs. • Ensure compliance with labor laws, company policies, and statutory requirements. • Draft and maintain HR policies, SOPs, and process documentation. • Respond to employee HR-related queries. • Coordinate performance review cycles. • Manage performance systems such as Lattice. • Track goal-setting, reviews, and development plans. • Prepare performance dashboards and HR analytics. • Support managers during appraisal and promotion cycles. • Coordinate new hire orientation and onboarding programs. • Manage the company learning calendar. • Organize internal and external training programs. • Coordinate leadership development initiatives. • Track mandatory compliance training completion. • Maintain training records and learning metrics. • Gather employee feedback to continuously improve learning programs. • Plan and execute employee engagement initiatives. • Coordinate employee recognition and rewards programs. • Conduct employee surveys and analyze feedback. • Support wellness initiatives and culture-building activities. • Organize company events, town halls, and celebrations. • Drive onboarding buddy and mentoring programs. • Prepare monthly HR dashboards. • Track key people metrics including headcount, attrition, retention, diversity, engagement, learning completion, and performance review completion. • Provide insights and recommendations using HR data. • Ensure HR documentation complies with applicable laws and company policies. • Maintain employee files and audit readiness. • Support internal and external HR audits. • Assist with policy rollouts and compliance initiatives.

Job Requirements

  • Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
  • 3–6 years of experience in People Operations, HR Operations, or Human Resources.
  • Experience with HRIS and performance management systems.
  • Exposure to Learning & Development programs is preferred.
  • Strong knowledge of HR best practices and employment laws.
  • Experience working in a fast-paced technology or startup environment is preferred.
  • Strong communication and interpersonal skills
  • Excellent organizational and project management abilities
  • High attention to detail
  • Analytical mindset with proficiency in Excel and reporting
  • Problem-solving and stakeholder management
  • Ability to manage multiple priorities
  • Confidentiality and professionalism
  • Process improvement mindset
  • Customer-centric approach to employee experience

Benefits

  • Opportunity to shape the employee experience in a fast-growing AI company.
  • Exposure to global HR operations and cross-functional collaboration.
  • Ownership of impactful people programs and initiatives.
  • Career growth into Senior People Operations, People Operations Manager, or HR Business Partner roles.

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