Lithia & Driveway

• Resolve customer inquiries related to payments, inventory, funding, banking, and general concerns • Provide support across phone, email, and chat channels • Escalate and document issues appropriately • Partner with Shared Services teams to identify solutions and perform root cause analysis • Navigate multiple systems efficiently in a fast-paced environment • Assist with process improvements and knowledgebase updates • Meet Quality Assurance and performance expectations • Prioritize tasks effectively while maintaining accuracy • Build strong relationships with dealerships, leadership, and cross-functional teams

Role Description At Lithia & Driveway (NYSE: LAD), we’re looking for a Parts Inventory Specialist who thrives in the field, enjoys solving operational challenges, and knows how to turn data into action. If you have a sharp eye for detail, a passion for process improvement, and the ability to influence teams on the ground—this is your opportunity to make a measurable impact across our dealership network. This is not a behind-the-desk role—you’ll be in the field, partnering directly with dealership teams to improve performance and drive results. - Lead on-site physical parts inventories across assigned dealerships - Evaluate inventory performance and uncover opportunities to improve accuracy and efficiency - Partner with Parts Managers and store leadership to implement best practices - Coach and train teams on inventory management, processes, and operational excellence - Analyze inventory data and collaborate with accounting teams to resolve discrepancies - Deliver insights and recommendations that drive profitability and performance (SPE & CSI goals) - Support the rollout and execution of inventory scanning procedures - Build strong relationships with regional and store-level leadership - Travel extensively (up to 3–4 weeks per month) to support dealership operations Qualifications - High School Diploma required (Associate’s or Bachelor’s preferred) - 3+ years in parts, inventory control, or dealership operations - Strong analytical skills with the ability to spot and solve performance gaps - Detail-oriented with strong organization and follow-through - Confident communicator with the ability to coach and influence teams - Comfortable managing priorities in fast-paced environments Benefits - Competitive pay - Medical, Dental and Vision Plans - Paid Holidays & PTO - Short and Long-Term Disability - Paid Life Insurance - 401(k) Retirement Plan - Employee Stock Purchase Plan - Lithia Learning Center - Vehicle Purchase Discounts - Wellness Programs

• Process payments and refunds accurately and on time • Reconcile AR schedules in accordance with company policy • Provide support to store locations as needed • Review and input credit application details into internal systems • Investigate and resolve account discrepancies and billing issues • Respond to service and parts customer inquiries within service level agreements • Collaborate with internal stakeholders to ensure smooth AR operations • Other administrative and support duties as assigned

• Prepare federal and multistate income tax workpapers and supporting schedules • Support quarterly and annual income tax provision calculations in accordance with ASC 740 • Assist with estimated tax payments, reconciliations, and tax analyses • Research tax positions and analyze impacts of business activities and tax law changes • Maintain audit-ready documentation and support internal and external audits • Identify opportunities for process improvements through automation and data analytics • Work with large data sets to support tax reporting and compliance

Role Description The Accounts Receivable (AR) Representative is a liaison between Lithia Motors and our customers. The role is responsible for providing stellar customer service as it relates to both the efficient and timely collection of service and parts customer receivables as well as the professional response to inquiries regarding those receivables. - Monitor customer accounts daily and identify aged receivables - Contact customers to secure timely payments - Maintain accurate records, reports, and system updates - Handle inbound AR-related calls and billing inquiries - Research and resolve service and parts billing issues - Respond to internal and external inquiries within service-level timelines - Support additional AR and collections tasks as needed Qualifications - Strong attention to detail and sense of urgency - Clear, professional communication (written and verbal) - Strong active listening and problem-solving skills - Critical thinking with the ability to evaluate and resolve issues effectively - Strong time management and ability to prioritize competing tasks - Prior customer service experience - Experience with outbound calls or collections is a plus - Comfortable navigating multiple systems and tools Requirements - High School graduate or equivalent - 18 years or older required Benefits - Competitive pay - Medical, Dental and Vision Plans - Paid Holidays & PTO - Short and Long-Term Disability - Paid Life Insurance - 401(k) Retirement Plan - Employee Stock Purchase Plan - Lithia Learning Center - Vehicle Purchase Discounts - Wellness Programs

Dealership: L0238 Driveway Finance Corporation Lithia Motors, Inc DFC Dealer Relations Associate I The DFC Dealer Relations Associate I is responsible for ensuring sales and loan targets are met, contributing to company’s growth and profitability by meeting the financial needs of regional markets, and responsible for both new business development and portfolio/relationship management. The DFC Dealer Relations Associate I reports to the DFC Dealer Relations Manager Travel about 75% of time to dealerships within Iowa, Minnesota, and Wisconsin Responsibilities - Develop, grow, and maintain client relationships with dealer partners through on-site visits and regular communication. - Plan and organize sales visits to assigned dealer partners on established timelines. - Communicate with dealers on current offerings and programs. - Train dealers on proper documentation for funding. - Works closely with dealers to promote the sales and implementation of financial products. - Participates in ongoing relationship performance reviews with all clients. - Analyze active loan file performance and recommend solutions to enhance results. - Maintain established benchmarks for originations and loan performance. - Demonstrate compliance with all regulations that apply to your position and keep up to date on regulation changes. - Other duties as assigned Skills and Qualifications - 2-years’ experience in retail/consumer lending strongly preferred. - Experience in sales preferred - Strong attention to detail - Sense of urgency - Excellent communication - PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.) Pay Range - Total Range $60,000 - $85,000 - Target Range $60,000- $77,000 Competencies - Does the right thing, takes action and adapts to change - Self-motivates, believes in accountability, focuses on results, makes plans and follows through - Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results - Thrives on a team, stays positive, lives our values Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.* - Up to 1/3 of time: standing, walking, lifting up to 25 pounds - Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing We Offer Best-in-Class Industry Benefits: - Total Range $60,000 - $85,000 - Target Range $60,000- $77,000 - Medical, Dental, and Vision Plans - Paid Holidays & PTO - Short and Long-Term Disability - Paid Life Insurance - 401(k) Retirement Plan - Employee Stock Purchase Plan - Lithia Learning Center - Vehicle Purchase Discounts - Wellness Programs *Reasonable accommodations may be made to enable individuals to perform the essential functions. NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

• Manage access to social platforms for vendors, stores, and corporate teams • Onboard social media vendors and ensure proper permissions are set up • Troubleshoot access issues and reclaim profiles when needed • Support acquisitions and divestitures by transferring and organizing social assets • Assist with paid social administration (business manager setup, organization, reporting support) • Maintain and document platform access, links, and data across systems • Partner with internal teams (Marketing, LADTech, dealerships) and external agencies • Use tools like Workfront to manage and support social publishing workflows • Help organize and set up campaigns within Meta Business Suite and TikTok

• Collaborate with store management and executive leadership to design compensation plans that: • Support company and dealership goals • Motivate employees to exceed performance expectations • Attract, retain, and reward high-performing talent • Ensure compliance with federal and state laws • Conduct thorough analysis of: • Pay plan effectiveness using historical and recent performance data • Staffing levels and productivity to manage payroll expenses • Annual Operating Plans (AOP) and performance metrics to identify compensation opportunities • Present data-driven recommendations clearly to leaders at all levels • Contribute to compensation department projects, reporting, and analytics

Dealership: L0021 LAD Advertising Brand Designer The Brand Designer is responsible for working in concert with the Advertising Management Team and collaborating to ensure timely and efficient production of advertisements and campaigns. This individual will perform a variety of functions to create and produce advertisements, collateral pieces, and graphics to meet the specifications and advertising needs of our dealerships and company as a whole. The Brand Designer will also collaborate with the Creative Director, Brand Supervisor, and their peers to develop a variety of campaigns and brand messaging. The Brand Designer reports to the Brand Supervisor. Responsibilities - Conceptualize, develop, and create dynamic wholistic brand campaigns; online advertising, one to one communication, social media messaging, direct mail, print advertising and point of sale materials - Maintain brand consistency throughout all advertising deliverables - Collaborate with peers and vendors to modify/create efficient processes - Create consistent advertisements utilizing the elements of design - Create of monthly brand offer templates - Collaborate with Brand team members to develop and launch campaigns/projects - Meet and adhere to production deadlines/timeframes - Comprehend and interpret layouts in a variety of mediums - Improve and hone skills based on Director, Supervisor and Client feedback - Perform other duties related to production or as assigned Skills and Qualifications - Strong attention to detail - Sense of urgency - Excellent communication - Bachelor’s degree in Graphic Design - Experience in ad creation and production - Working knowledge of computer ad systems and office equipment - Working knowledge of printing processes and pre-press production - 2 years of experience Competencies - Does the right thing, takes action and adapts to change - Self-motivates, believes in accountability, focuses on results, makes plans and follows through - Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results - Thrives on a team, stays positive, lives our values Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.* - Up to 1/3 of time: standing, walking, lifting up to 25 pounds - Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing *Reasonable accommodations may be made to enable individuals to perform the essential functions. NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

• Review and process credit applications with speed and accuracy • Maintain organized, up-to-date credit files and documentation • Monitor credit limits and balances, compiling reports as needed • Support audits of credit lines to ensure compliance with company policies • Partner with collections and internal teams to provide account insights • Respond professionally to customer inquiries regarding credit and limits • Assist leadership with credit risk management and administrative support