• Act as an extension of a client’s Epic team , supporting day-to-day stability and continuous improvement in Epic’s Bridges Interfaces application. • Triage and resolve incoming tickets: clarify the issue, reproduce it when needed, determine urgency/impact, and move it through to resolution. • Handle break-fix work by troubleshooting interface failures, transmission errors, and mapping issues, identifying root cause, and implementing safe, well-tested fixes. • Deliver small optimization projects that improve reliability, reduce friction, and help the client’s teams work more effectively. • Translate requests into clear, testable requirements —confirming what success looks like before you build. • Configure/update Epic build within your specialty area, following standards and keeping documentation clean and traceable. • Plan and execute appropriate testing (unit/integrated/regression as needed), validate outcomes, and ensure fixes don’t create downstream issues. • Communicate clearly and consistently with client stakeholders and internal teammates: status, timelines, risks, tradeoffs, and next steps. • Escalate when risk, complexity, or impact crosses thresholds—and bring recommended options, not just problems. • Lead ambiguous troubleshooting, anticipate dependencies, drive prioritization, and mentor others to strengthen ticket quality, root-cause analysis, and delivery practices.

Role Description As an Accounts Payable Specialist at Reachdesk, you will power the full accounts payable and corporate card function across all six Reachdesk entities. This is a hands-on role where you’ll run the complete AP cycle, manage multi-currency vendor payments, and administer and reconcile our Ramp corporate card program, all inside NetSuite. You’ll report to the Senior Accountant who owns AP, with the backing of an experienced controllership team behind you. From day one, you’ll dive into this business-critical function and work across a genuinely global finance operation spanning multiple currencies, entities, and markets. You'll help build the process and controls that will carry Reachdesk through its next stage of growth, with real scope to shape how the function scales as the business does. Responsibilities - Manage full-cycle accounts payable across all six entities, including vendor onboarding, invoice capture and coding, PO and non-PO matching, approval routing, and multi-currency payment runs. - Administer the Ramp corporate card program end-to-end, including card issuance and limits, transaction coding, receipt and policy compliance, and monthly reconciliation of Ramp activity to the NetSuite general ledger. - Post and reconcile AP and card transactions accurately in NetSuite using our matrix GL structure, ensuring every line is coded correctly across GL account, Department, and Class, per subsidiary and Reachdesk's segment design. - Book intercompany AP consistently so it consolidates cleanly. - Support the AP sub-ledger through month-end close, including accruals, GRNI and unbilled review, supplier statement reconciliations, and aged-payables reporting. - Manage the AP and card mailboxes and supplier relationships, resolving queries, disputes, and payment issues quickly and professionally. - Apply correct indirect-tax treatment on payables, including UK VAT, EU VAT and reverse charge, and US sales and use tax via Avalara, escalating edge cases as needed. - Maintain AP controls, approval matrices, and process documentation, supporting internal and external audit. - Drive continuous improvement of AP and card automation and workflow, partnering with the systems team on NetSuite and Ramp. Qualifications - 5+ years in accounts payable, including genuine end-to-end ownership (not just invoice processing) in a multi-entity, multi-currency environment. - Hands-on NetSuite experience or a comparable tier-one ERP with the ability to ramp on NetSuite quickly. - Proficiency with a matrix / dimensional GL structure — confident coding transactions accurately across GL account, Department, and Class simultaneously, and understanding how those segments roll up for reporting and consolidation. - Experience administering a corporate card / spend-management platform; Ramp experience is a strong plus. - A solid grasp of AP controls, month-end close, and balance-sheet reconciliations. - Working knowledge of VAT / indirect tax on purchases across the UK and EU. - Sharp attention to detail, comfort working independently, and clear communication with finance and non-finance stakeholders alike. Preferred Experience - Experience in SaaS, high-growth, or private-equity-backed businesses. - Exposure to intercompany accounting, consolidation, or a shared-service AP model. Benefits - Competitive salary with generous stock options. - Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments. - A genuinely collaborative culture with innovative, fun, and ambitious people. - Compensation is based on standardised salary ranges by role, level, and location, benchmarked against similar-sized companies. Final offers are determined by a combination of experience, skills, and role fit, and may vary from the listed range. - Reachdesk believes that a diverse team helps us achieve our mission faster, and so we welcome applicants from all backgrounds. PT Salary €30.000 — €42.000 EUR

Role Description We are seeking an Accounts Payable Clerk to join our team. This role can work out of our Corporate Headquarters in Grand Rapids, MI or can be remote depending on the candidate's location. This Accounts Payable Clerk is responsible for performing a variety of accounting and clerical tasks related to the processing of accounts payable. This role ensures timely and accurate processing of vendor invoices, maintains financial records, and supports the finance team with reconciliation and reporting tasks. This position plays a critical role in maintaining positive vendor relationships and supporting the overall financial operations of the organization. - Responsible for timely, accurate and complete Accounts Payable data entries. - Communication with various departments to confirm invoice coding and PO receipts. - Resolving discrepancies and maintaining accurate financial records. - Support the finance team by providing timely and accurate financial information to management. Qualifications - Ability to implement and maintain effective and efficient processes. - Proficiency with accounting software and Excel. - High attention to detail and time management skills. - Integrity, Communication, Trustworthiness. - Learning Agility, Innovation, Open-Mindedness. - Dependability, Execution, Time Management. - Associate's degree or 2+ Years of Professional Experience. Requirements - Ability to implement and maintain effective and efficient processes. - Proficiency with accounting software and Excel. - High attention to detail and time management skills. Benefits - Generous paid time off policy, including vacation and 10 paid holidays. - Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care. - 401(k) retirement plan with a generous contribution. - Group Term Life Insurance covered 100% by employer. - Wellness Incentive to promote overall employee well-being. - Paid volunteer time. - Business casual dress code.

• Keep accounts payable work moving by processing, verifying, and reconciling VR-related invoices, payments, and transactions accurately and on time. • Serve as a trusted point of contact for vendors and internal business partners, building productive relationships and fostering collaboration to resolve payment and invoice-related issues. • Evaluate invoice, payment, and account discrepancies, exercising sound judgment to determine appropriate resolutions and escalate risks when necessary. • Build positive vendor relationships by responding to invoice or payment questions and helping resolve issues quickly. • Support month-end close by reviewing VR expenditures, maintaining documentation, and helping ensure financial activity is complete and accurate. • Turn VR expense data into useful reports that help business partners understand payment activity and spending trends. • Analyze payment trends, aging balances, and recurring issues to identify risks, recommend corrective actions, and improve overall vendor experience. • Partner with Finance stakeholders to support compliant accounts payable processes and identify ways to make workflows more efficient. • Influence positive business outcomes by balancing vendor needs, company policies, and financial controls when making day-to-day decisions.