• Inbound First Level Support von Bestandskunden • technische Kundenbetreuung • bedarfsgerechte Produktberatung und Vertragsoptimierungen • Du zauberst ein Lächeln in die Gesichter deiner Kunden • Du bist der erste Ansprechpartner für unsere Kunden und unterstützt sie bei Fragen zu den Produkten und Dienstleistungen des Anbieters • Du löst Kundenanliegen souverän und empathisch • Durch deine herausragende Betreuung trägst du dazu bei, eine starke Kundenbindung aufzubauen und die Kundenzufriedenheit zu steigern

Role Description Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. - Responsibilities: [[INSERT JOB DESCRIPTION HERE]] Compensation - Equitable, explainable, and competitive compensation programs. - Consistent hiring practices based on skills, knowledge, and experience. - Pay ranges for new hires in the United States by zone: - Zone A: $148,994 - $194,519 - Zone B: $134,094 - $175,067 - Zone C: $123,665 - $161,451 - This role may also be eligible for benefits, bonuses, commissions, and equity. Qualifications - Qualifications: [Insert qualifications here] Benefits - Wide range of perks and benefits designed to support you and your family. - Health and wellbeing resources. - Paid volunteer days. - For more information, visit go.atlassian.com/perksandbenefits . Company Description At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. - Team collaboration through our tools makes what may be impossible alone, possible together. - We believe that the unique contributions of all Atlassians create our success. - We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. - All your information will be kept confidential according to EEO guidelines. - We can support with accommodations or adjustments at any stage of the recruitment process. - To learn more about our culture and hiring process, visit go.atlassian.com/crh . - Identity verification may be a condition of employment for employment fraud purposes.

Role Description The Vice President, Bioprocess Sales USCAN is responsible for defining and executing the regional commercial strategy to drive growth, profitability, and customer impact across the USCAN region. This leader will oversee a $1.8B business, lead a large commercial organization, and serve as a strategic partner across functions to accelerate Cytiva’s market leadership. This position reports to the VP, Bioprocess Sales and is part of the Bioprocess Commercial organization and will be remote within USCAN. What you will do: - Lead the USCAN Bioprocess commercial organization to deliver >$1.8B in revenue, ensuring strong performance across orders, revenue, and profitability. - Own and drive regional core value drivers including core growth, operating margin expansion, on-time delivery, quality, and return on invested capital. - Define and execute the regional commercial strategy aligned with global priorities, market dynamics, and customer segmentation insights. - Partner cross-functionally (Operations, Supply Chain, Customer Service, Finance) to ensure end-to-end execution of commercial strategy, including orders, shipments, contracts, and AR. - Advance strategic account growth by aligning resources to large-scale opportunities and leading cross-functional win strategies for key accounts. - Lead and develop a high-performing organization (>250 associates), including talent acquisition, succession planning, leadership development, and engagement. - Act as a senior external representative of Cytiva, strengthening executive-level customer relationships and positioning Cytiva as a preferred partner. Qualifications - Bachelor’s degree in Life Sciences, Engineering, Business or related field (Master’s or MBA preferred). - Significant functional experience (typically 15+ years) in Life Sciences, Biotechnology, or Healthcare industry. - Demonstrated leadership experience (typically 10+ years) leading large, multi-layered commercial organizations. - Proven experience managing a P&L of ≥$400M, with accountability for revenue growth and profitability. - Experience leading organizations of >200 associates across multiple geographies. - Track record of developing and executing commercial strategies that drive market share growth and customer expansion. - Experience operating in a global, matrixed organization and leveraging structured business systems (e.g., DBS or equivalent) for performance management. Requirements - Ability to travel approximately 40–50%, including domestic and occasional international travel. - Must have a valid driver’s license with an acceptable driving record. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. - This job is also eligible for bonus/incentive pay.

Role Description At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. Our Strategic Solution Sales team builds and implements an effective sales strategy, driving the adoption of select products and services to our largest customers. - Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes. - Work in a team environment with other parts of the Atlassian organisation to ensure prospects are fully educated on the benefits of ITSM and Atlassian’s technology offering. - Partner closely with Atlassian partner management and directly with partners ranging from the world’s largest IT service providers to other sales and service firms. - Regularly leverage leading tools and technology – Salesforce, the G-Suite, Slack, Zoom, etc. – to work effectively both virtually/remotely and on-site with your customers. - Demonstrate unselfish leadership while helping Atlassian to continuously improve our ability to better serve our marketplace. - Never, ever &@%# the customer. Qualifications - Proven track record of over-plan sales achievement. - 7+ years of experience in enterprise sales, particularly in field sales for software companies, focusing on IT Service Management, Workflow and Automation, Digital Transformation, agile PPM, or other enterprise solutions. - Proven expertise in ITSM sales is crucial for this role. - A history of working effectively in multi-channel, multi-product firms where internal/external bridge-building and partnering are essential qualities. - Excellent business insight, understanding how to position and sell value, calculate return on investment, and strategic selling. - Mastered executive communication, comfortable working with technology evaluation and procurement teams. - While highly proficient and confident, you remain coachable and strive to be the very best. Benefits - Atlassian offers a wide range of perks and benefits designed to support you and your family. - Health and wellbeing resources. - Paid volunteer days. - Eligibility for benefits, bonuses, commissions, and equity. Company Description At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet, and our solutions are designed for all types of work. - We believe that the unique contributions of all Atlassians create our success. - We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. - All your information will be kept confidential according to EEO guidelines. - We can support with accommodations or adjustments at any stage of the recruitment process.