FICO logo
FICO

FICO is an analytics company helping businesses make better decisions that drive higher levels of growth and success.

Senior Director, Technology Program Management

Program ManagerProgram ManagerFull TimeRemoteLeadTeam 1,001-5,000Since 1956H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$150.5K - $236.5K / year

Seniority

Lead

No structured requirement data.

Job Description

Senior Director, Technology Program Management

FICO

Role Description FICO's Global PMO is the function that keeps the company's most critical technology programs on track, from strategic transformation initiatives to cross-functional platform investments. As Sr. Director, Technology Program Management, a senior leadership role within our Project Management discipline, you will build and lead the PMO's technology program portfolio, ensuring critical initiatives land with speed, discipline, and measurable outcomes. This role reports into the VP of the Global PMO. The flagship program under this role is FICO's Product and Engineering Transformation, moving the engineering organization to AI-native, service-oriented delivery at scale. In this new role, you'll lead strategic oversight and portfolio governance while building the function alongside technology and product executives. What You’ll Contribute - Own the Global PMO technology program portfolio, establishing a governance model, prioritization framework, and reporting cadence that gives leadership clear visibility into program health, risk, and investment performance across all active initiatives. - Serve as the executive escalation point for program-level decisions and cross-program conflicts, and champion AI-native, agile-at-scale program delivery by creating and evolving PMO methodologies, templates, and tooling. - Provide senior sponsorship and strategic oversight for FICO's flagship Product and Engineering Transformation program, partnering with executive sponsors across Product, Engineering, HR, Legal, and Security. - Hold the transformation team accountable to milestones, quality, and stakeholder outcomes, and represent program progress and risks in executive forums. - Act as a trusted partner to the Head of Product, Head of Engineering and Architecture, Head of Technology Operations, and other technology executives. - Build strong working relationships across Product, Engineering, HR, Legal, Security, and Finance. - Hire, develop, and retain a high-performing team of program and project managers. - Drive annual and quarterly technology program planning cycles, owning portfolio-level dashboards and executive reporting. - Identify cross-program synergies, shared infrastructure needs, and resourcing conflicts early. Qualifications - Extensive, progressive experience in program or portfolio management, including senior leadership experience overseeing technology programs in a complex enterprise environment. - Demonstrated success leading large-scale organizational and technology transformation programs. - Strong executive presence and communication skills, with the ability to engage credibly with senior leadership. - Experience building and leading high-performing PMO or program management teams. - Deep understanding of software product and engineering organizations. - Track record of building portfolio governance models that provide real oversight. - Experience managing programs at the intersection of technology, organizational change, and business strategy simultaneously. - Preferred experience leading or closely overseeing an AI, machine learning, or agentic engineering transformation program. - Familiarity with modern software delivery practices such as CI/CD, DevOps, and agile at scale. Requirements - Program or portfolio management certification such as PgMP, PMP, or SAFe SPC where applicable. Benefits - An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. - The opportunity to make an impact and develop professionally by leveraging your unique strengths. - Highly competitive compensation, benefits and rewards programs. - An engaging, people-first work environment offering work/life balance, employee resource groups, and social events. - The targeted base pay range for this role is: $150,500 to $236,500.

Related Categories

Related Job Pages

More Program Manager Jobs

Omada Health logo

Director, GLP-1 and Cardiometabolic Health Program Manager

Omada Health

A digital-first chronic care provider, helping members change mindsets to improve health and build lasting change.

Full TimeRemoteTeam 201-500Since 2011H1B Sponsor

• Drive the execution of GLP-1 solutions within the cardiometabolic platform • Coordinate across product, clinical, data science, engineering, and commercial teams • Lead day-to-day execution of GLP-1 program initiatives • Track and report on program OKRs and KPIs • Develop and manage reporting and dashboards for program performance • Coordinate with clinical, commercial, product, engineering, operations, and regulatory partners

California + 2 moreAll locations: California | New York | Washington
$194.1K - $242.7K / year
Wikimedia Foundation logo

Program Manager – People Transformation

Wikimedia Foundation

Imagine a world in which every single human being can freely share in the sum of all knowledge.

Full TimeRemoteTeam 501-1,000Since 2003H1B Sponsor

• Manage and coordinate a portfolio of People Department initiatives and projects. • Develop and maintain project plans, workback schedules, timelines, milestones, and dependency maps. • Track project status, risks, issues, and decisions across multiple concurrent initiatives. • Facilitate project governance activities, status reviews, and stakeholder meetings. • Create and maintain project dashboards and reporting mechanisms to provide visibility into progress and outcomes. • Support prioritization and planning activities by providing project insights, resource considerations, and implementation recommendations. • Partner with the Director to translate strategic priorities into executable project plans. • Coordinate activities associated with People transformation initiatives. • Monitor project deliverables, milestones, and implementation activities to ensure successful execution. • Conduct assessment and documentation of current-state People Department processes and workflows.

Arizona + 31 moreAll locations: Arizona | California | Colorado | Connecticut | District Of Columbia | Florida | Idaho | Illinois | Iowa | New Jersey | New Mexico | New York | North Carolina | Ohio | Oklahoma | Oregon | Maryland | Massachusetts | Michigan | Minnesota | Missouri | Pennsylvania | Rhode Island | Tennessee | Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin | Wyoming
$114.8K - $173.2K / year
Nscale logo

Senior Manager, Vendor Contract & Operations Management

Nscale

Nscale is the Hyperscaler engineered for AI.

Full TimeRemoteTeam 201-500Since 2024H1B No Sponsor

Role Description We're looking for a Sr. Manager, Vendor Management to own the full operational performance and contract lifecycle of Nscale's vendor ecosystem — spanning operational service vendors and platform partners (Jira, ServiceNow, Sunbird DCIM, Linear/Procore, Salesforce). - Monitor SLA adherence, manage escalations, and own the contract registry and renewal cycle across every vendor category. - Maintain audit-ready compliance documentation and serve as the working-level point of contact for vendors, Legal, and other active service engagements. - Ensure SLA, performance, and contract data feeds cleanly into the dashboards and KPI reporting used by our Finance & Business Intelligence team. What You'll be Doing - Monitor SLA adherence across all active operational service and platform vendor relationships; maintain performance scorecards for each. - Produce weekly and monthly vendor performance reports for leadership. - Identify at-risk service performance trends early and escalate with recommended interventions. - Own the operational escalation process for vendor performance failures, service quality issues, and SLA breaches. - Provide day-to-day operational oversight of key vendor relationships — monitoring service delivery, coordinating against SLAs, and escalating issues as needed. - Track SLA adherence and operational performance across all platform vendors (Jira, ServiceNow, Sunbird DCIM, Linear/Procore, Salesforce); serve as the working-level point of contact for day-to-day service delivery matters. - Own the contract registry: track all active agreements, including expiration dates, renewal windows, and amendment history. - Proactively flag upcoming renewals and renegotiation opportunities with recommended commercial positions. - Manage contract amendment and change order processes; keep documentation accurate and current. - Coordinate with Finance & Business Intelligence when negotiating or renewing platform agreements, ensuring contracts reflect required data access, integration, and configuration terms. - Maintain audit-ready documentation for all vendor contracts and platform agreements. - Track vendor compliance certifications, insurance requirements, and contractual obligations. - Serve as the internal point of contact for Legal on contract review requests, redlines, and compliance questions. - Research market rates, benchmark pricing, and competitive alternatives to support renegotiation strategy. - Prepare renegotiation briefing materials and commercial recommendations. Qualifications - 6+ years in vendor operations, contract administration, procurement operations, or vendor management — preferably in infrastructure or operations-intensive environments. - Experience managing operational service and software/platform vendor relationships concurrently, including contract portfolios spanning both categories. - Strong organizational and communication skills — able to manage multiple concurrent vendor relationships across different categories. - Strong legal-commercial literacy — able to read and interpret contract terms; experience working with Legal teams on review and redlines. - Experience with vendor performance management systems and scorecarding, as well as contract management and document management platforms. - Analytical — comfortable working with SLA metrics, service performance trends, and market/pricing benchmarking. - Bachelor's degree in Supply Chain, Operations, Business, Legal Studies, or a related field; CPCM or paralegal certification a plus. Benefits - Highly competitive package (base + equity) with reviews every 12 months. - Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. - Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. - Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

United States
$130K - $160K / year

Senior Program Manager, GTM Systems

Nebius

Nebius is a European AI infrastructure company based in Amsterdam, North Holland, the Netherlands, specializing in full-stack AI solutions. The company offers l

Role Description Nebius is looking for an experienced Senior Program Manager, GTM Systems to lead complex, cross-functional GTM systems initiatives across our go-to-market organization. This role is ideal for a candidate who has successfully delivered large-scale CRM and GTM systems transformations, understands how sales and marketing teams operate, and enjoys bringing structure to complex programs. You will lead initiatives spanning CRM, marketing automation platforms, sales engagement tools, customer data, and adjacent GTM systems. Working across Sales, Marketing, Sales Ops, Finance, Product, and Engineering, you will ensure systems, processes, and data work together to enable scalable growth. This role is a combination of program management, business process transformation, and GTM systems strategy. Success requires balancing business requirements with technical implementation while driving alignment across diverse stakeholders. - Lead complex GTM systems programs from discovery through implementation and adoption, ensuring delivery against business objectives. - Partner with GTM Systems, Sales Ops, Sales, Marketing, Product, Engineering, Commercial Operations, and IT to define business requirements, redesign processes, and implement scalable GTM solutions. - Translate business needs into clear functional requirements, prioritize workstreams, and drive execution across internal teams and implementation partners. - Design scalable operating processes, governance models, data standards, and KPIs that improve GTM efficiency, data quality, and user adoption. - Partner with technical teams to ensure solutions meet business needs while balancing speed and scalability. - Develop executive-ready updates, recommendations, and decision materials to keep leadership aligned throughout program delivery. Qualifications - 7+ years of experience leading implementation of enterprise GTM systems, CRM transformations, or large-scale business systems programs. - Experience with GTM technology such as Salesforce, Marketo, Outreach, Gong, customer data platforms, or similar commercial systems. - Strong understanding of end-to-end GTM processes including lead management, opportunity management, forecasting, pipeline management, quoting, customer lifecycle, and reporting. - Excellent program management skills with experience managing multiple workstreams, dependencies, risks, cross-functional and executive stakeholders. - Strong analytical mindset with the ability to use data to identify issues, prioritize improvements, and measure business outcomes. - Excellent communication and influencing skills, comfortable working with senior leadership and translating technical concepts into business language. - Experience working with system integrators or implementation partners is highly desirable. Benefits - Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. - 401(k) plan: Up to 4% company match with immediate vesting. - Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. - Remote work reimbursement: Up to $85/month for mobile and internet. - Disability & life insurance: Company-paid short-term, long-term and life insurance coverage. Company Description Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

United States
$137.6K - $172K / year