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Program Coordinator – Capstone
Location
United States
Posted
17 hours ago
Salary
0
Seniority
Senior
Job Description
Program Coordinator – Capstone
PeopleGrove
• Identify, recruit, and engage qualified Project Leaders from industry to sponsor and lead student capstone projects across a minimum of 4 academic majors.**• Develop and maintain an ongoing pipeline of prospective Project Leaders to ensure approximately 20 active projects are staffed annually.**• Conduct outreach and presentations to prospective Project Leaders, articulating the value of engaging with student capstone talent.**• Manage the full recruitment lifecycle from initial contact through project onboarding, ensuring a timely and positive experience for all Project Leaders.**• Maintain accurate records of outreach activity, pipeline status, and recruitment outcomes. • Work closely with Project Leaders to co-create student capstone project briefs that are appropriately scoped for the competency-based, online learning environment.**• Guide Project Leaders in designing deliverables and milestones that students can meaningfully complete without direct faculty oversight.**• Provide ongoing support and coaching to Project Leaders throughout the project lifecycle, including check-ins, troubleshooting, and facilitation as needed.**• Help Project Leaders understand student context, including the asynchronous, self-directed nature of the academic program, to set realistic expectations.**• Develop onboarding resources and templates to streamline the process for new Project Leaders. • Onboard and train Project Leaders on the software tools and platforms used to manage and deliver capstone projects.**• Provide ongoing technical guidance and troubleshooting support to ensure Project Leaders and students can navigate the platform effectively.**• Serve as a resource for students experiencing questions or challenges related to the software, project requirements, or program logistics.**• Identify and escalate recurring platform or process issues to appropriate internal stakeholders. • Serve as the primary operational point of contact for the university client, providing regular updates on project status, recruitment progress, and program health.**• Proactively communicate challenges, escalations, and resolutions to ensure client confidence and program continuity.**• Prepare and deliver periodic progress reports and summaries that demonstrate program outcomes and engagement metrics.**• Contribute to strategic discussions with the client around program growth, process improvements, and success benchmarks. • Serve as a responsive resource for students navigating questions about their capstone project, platform tools, or program logistics.**• Foster a supportive, solution-oriented environment for students in a faculty-independent academic model.**• Escalate academic or programmatic concerns appropriately in alignment with institutional policies.
Job Requirements
- 3+ years of experience in a role that combines outreach, sales, recruitment, or business development with project or program management.
- Demonstrated success in a client-facing role, with the ability to build trust and manage expectations across diverse stakeholders.
- Strong organizational skills with the ability to manage multiple active projects and relationships simultaneously.
- Experience supporting or working within online, competency-based, or non-traditional educational environments strongly preferred.
- Comfort and proficiency with digital collaboration and project management tools; ability to learn and train others on new software quickly.
- Excellent written and verbal communication skills, with the ability to adapt style for industry professionals, students, and institutional clients.
- Ability to work independently with minimal supervision and maintain consistent progress toward defined goals.
- Bachelor’s degree; relevant experience may substitute.
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