• Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. • Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. • This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s). • Drives product acceptance and growth through targeted education and strategic account management. • Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications. • Identifies and addresses territory-specific opportunities and barriers to product success. • Effectively manages promotional resources and budget. • Builds and maintains relationships with key stakeholders including healthcare providers (Psychiatrists, Neurologists, NPs, PAs), clinical staff (RNs, LPNs, PharmDs), key opinion leaders and advocacy groups, community mental health clinics and long-term care facilities, local/regional payers and pharmacies.

• Process, verify, and settle daily transactions across deposit, loan, and general ledger systems, ensuring accuracy and completeness before end-of-day cutoffs. • Originate, review, and release domestic and international wire transfers in accordance with Fedwire and SWIFT procedures, dual-control requirements, and OFAC/sanctions screening. • Process incoming and outgoing ACH transactions, including NACHA file validation, returns, reversals, and Notification of Change (NOC) handling. • Identify, investigate, and resolve transaction exceptions (holds, suspense items, out-of-balance conditions, duplicate or rejected entries) within established timeframes. • Serve as the primary escalation and inquiry point for the Customer Service team on transaction status, holds, wire and ACH tracing, and exception resolution. • Research and respond to wire recalls, ACH disputes, and unauthorized transaction claims; coordinate with correspondent banks and the ACH network as needed. • Reconcile general ledger and suspense accounts related to wire and ACH activity; prepare adjusting entries as required. • Maintain compliance with BSA/AML, OFAC, Regulation E, NACHA operating rules, and internal policies and procedures. • Document processing exceptions and root causes; recommend process improvements to reduce recurring errors and manual touchpoints. • Support internal and external audits and exams by providing transaction records, exception logs, and procedural documentation. • Assist with month-end, quarter-end, and year-end processing and reporting as needed.

• Establish, oversee, and continuously improve end-to-end marketplace operational processes, including private offer management, CPPO/MCPO structures, and third-party integrations • Serve as the internal expert on the private offer process end-to-end, partnering closely with Deal Desk to define, document, and iterate on workflows across AWS and GCP • Own operational execution of hyperscaler funding initiatives such as AWS Strategic Collaboration Agreement (SCA), Marketplace Private Offer Partner Program (MPOPP), and GCP Marketplace Commit to Consume Program (MCCP), including milestone tracking, deal registration, claim workflows, and commit management • Serve as the escalation point for marketplace and funding operations, resolving complex private offer, co-sell, and billing issues that span multiple systems or stakeholders • Serve as the primary relationship owner for the hyperscaler technology ecosystem, including Salesforce CRM partner objects, Tackle.io, and hyperscaler-specific PRM configurations • Administer hyperscaler platforms, maintaining system health and data integrity across all hyperscaler-specific tools and integrations • Co-manage vendor relationships, including Tackle.io and other marketplace tooling providers, covering roadmap engagement, renewal coordination, and SLA accountability • Identify and build AI agents to automate repetitive hyperscaler workflows, such as offer status tracking, reporting, and co-sell registration, reducing manual effort and increasing operational throughput • Partner with RevTech and Systems to maintain integration health across hyperscaler platforms, CRM, and downstream financial systems, including funding success tracking and reporting • Drive the operational strategy for hyperscaler funding initiatives across AWS and GCP, translating partnership objectives into co-sell and marketplace revenue plays • Serve as the point of contact for hyperscaler partners and internal sales teams on funding operations, co-sell execution, utilization, and cross-functional escalations • Identify opportunities to align hyperscaler funding with pipeline priorities and revenue goals • Monitor funding performance across marketplace revenue, co-sell pipeline, and utilization; coordinate with Finance, AR, and Legal on billing and commitments • Design, document, and govern end-to-end hyperscaler operational processes, including marketplace, co-sell, and funding initiatives, owning and maintaining the hyperscaler process map as the authoritative reference • Continuously evaluate hyperscaler processes for AI automation opportunities, building and deploying agents that improve consistency, reduce cycle time, and scale operational capacity • Drive gap remediation through cross-functional engagement with RSO peers and adjacent teams in IT, Finance, and Legal • Build and maintain operational runbooks, process documentation, and training materials enabling consistent execution across all cross-functional partners • Support configuration, testing, and maintenance of hyperscaler-facing and internal tools; document workflows and lead end-user training for field and operational teams • Lead prioritization for hyperscaler system implementations, migrations, and platform enhancements with IT/Enterprise Applications • Proactively surface process improvement opportunities and create GitLab Issues to advance the enhancement kickoff process.

• Manage Medical Information staff responsible delivering services in Medical Information Team under the guidance of senior management. • May contribute to Global Medical Information initiatives. • Work in close collaboration with Senior Management and other relevant stakeholders supporting the achievement of local and global deliverables and metrics. • Implement and support operational decisions as determined and instructed by senior management. • May contribute and assist in global initiatives e.g. Change Management Subject Matter Expert (SME) Committees Retention, Engagement, training, processes etc. • Assist in the implementation for measuring and improving employee engagement local and/or global actions. • Maintain open and regular communication with direct reports to ensure a supportive working environment. • Supervise Medical Information staff in accordance with organization’s policies and applicable regulations. • Responsibilities include planning, assigning, and directing work. • Support the management on project resource assignments, staff hiring and staff terminations in collaborations with operations specialist managers. • Assists with staff training. • Identify training and development needs of staff in collaboration with Global Medical Information Lead and Countries Lead. • Monitor and ensure that project processes and department deliverables meet expected quality, financial and productivity targets. • Ensure that staff have been trained on and are following required Standard Operating Procedures (SOPs) and project level documents. • Perform other duties as assigned.