LeafLink

• Monitor and investigate AML alerts generated across multiple program partners. • Monitor and investigate alerts related to negative news, OFAC and PEP screening, and license violations • Conduct due diligence and ongoing monitoring of cannabis clients • Prepare partner marijuana specific SAR reports in accordance with FinCEN’s guidance in distinguishing limited filings, priority filings, and termination filings • Support the development and calibration of transaction monitoring rules tailored to specific typologies • Administer the end-to-end CRB onboarding and ongoing monitoring, including cannabis specific reviews, license verifications, and beneficial ownership analysis • Conduct regular CRB account reviews – validating cash deposits, sales activity, and transaction patterns consistent with licensed operations • Support partner bank regulatory examinations and internal/external audits; prepare materials and respond to examiner inquiries

• Lead, mentor, and manage a team of engineers, supporting their day-to-day effectiveness, technical growth, career development, and long-term goals. • Serve as the technical leader for your team, establishing technical direction and ensuring engineers make sound architectural and software design decisions. • Maintain a deep understanding of your team's systems and technical domain, providing meaningful guidance on architecture, implementation strategy, scalability, reliability, security, and operational readiness. • Partner closely with Product Management to define roadmaps, sequence initiatives, identify dependencies, and develop realistic short- and long-term delivery plans. • Translate product and business objectives into clear technical strategies, ensuring the team understands not only what it is building but why and how the pieces fit together. • Lead the technical planning and execution of complex initiatives from initial discovery and design through implementation, release, and production operation. • Work with engineers and technical leaders to ensure appropriate investment in platform health, technical debt, scalability, security, reliability, observability, and developer efficiency alongside product priorities. • Identify technical risks, assumptions, dependencies, and delivery constraints early, and work with Product and Engineering leadership to make informed tradeoffs and adjust plans when necessary. • Drive accountability for team commitments while creating an environment where risks and challenges are surfaced early and addressed constructively. • Coordinate with other Engineering Managers, Staff Engineers, and technical leaders to manage cross-team dependencies and ensure architectural consistency across the broader platform. • Establish and evolve engineering practices and architectural standards that address the unique complexities of LeafLink's business while complementing broader organizational standards. • Improve team effectiveness by using delivery metrics, retrospectives, operational data, and qualitative feedback to identify bottlenecks and drive meaningful improvements. • Ensure the team maintains a healthy, well-understood backlog with sufficient technical discovery and refinement to support predictable execution. • Participate in incident response and production troubleshooting, providing technical leadership during complex incidents and ensuring systemic improvements are identified and implemented. • Recruit, interview, onboard, and retain strong engineering talent while building an inclusive environment where engineers can do their best work. • Foster a culture of technical excellence, ownership, collaboration, pragmatic decision-making, and continuous improvement.

• Define product strategy and roadmap across multiple related products of the marketplace and financial services platform • Solve customer pain points and opportunities through research, analytics, and market insights • Convert business objectives into clear product goals, priorities and measurable outcomes • Prioritize initiatives based on customer value and business impact • Lead product discovery efforts to validate customer problems and potential solutions • Create and maintain product requirements, user stories, and acceptance criteria • Make trade-offs balancing customer needs, internal constraints and business objectives • Collaborate closely with Design, Engineering throughout the product lifecycle • Communicate technology roadmap and priorities and ensure alignment across cross-functional stakeholders • Build deep understanding of the needs of brands, retailers, and other stakeholders in the cannabis supply chain • Collaborate with GTM teams to conduct customer interviews and usability sessions • Analyze product usage, adoption, and performance metrics and work with operations teams to improve execution and efficiency • Monitor industry trends and competitive landscape to identify opportunities for innovation • Ensure successful product launches and adoption across customer segments • Define and manage comprehensive product roadmaps, ensuring alignment with business priorities and technical feasibility • Define success metrics and measure product outcomes • Influence enterprise-level decisions using customer data insights to improve customer experiences and business performance • Establish data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis • Drive continuous improvement through experimentation and iteration

• Serve as designated compliance officer owning enterprise-wide compliance management, BSA/AML/OFAC policies, procedures and program documentation • Monitor federal and state regulatory developments, assess business impact, advise stakeholders on emerging risks, and implement controls to mitigate them • Design, build implement and monitor an end-to-end, comprehensive and scalable Enterprise Risk and Compliance program • Perform comprehensive risk assessments and policy analysis to determine BSA/AML and other risk exposures, collaborate with cross-functional teams to develop mitigating controls and monitoring strategies. • Develop end-to-end banking-as-a service compliance programs including customer onboarding, ongoing risk assessments, financial transactions review and reporting • Manage bank partner relationships and oversee partner due diligence and cannabis specific program reviews • Lead necessary organizational audits and oversee third-party compliance risk assessments • Build, mentor, and scale a high-performing compliance team • Develop and deliver compliance training for product, operations, and client-facing teams • Drive selection and implementation of specific compliance tools, including AML transaction monitoring, verifications, and case management platforms • Champion a culture of integrity and proactive risk management in a high growth environment

• Serve as a strategic legal partner on commercial, regulatory, and operational matters • Serve as conduit to outside counsel to field relevant matters • Work with outside regulatory counsel to help navigate evolving regulatory frameworks and support the company’s compliance obligations • Draft, review, negotiate and interpret commercial agreements including enterprise customer contracts, banking and fintech services agreements, technology partnerships, and data licensing agreements. • Partner closely with Sales and Go-to-Market teams to support deal velocity and provide practical legal guidance and support strategic initiatives including partnerships, corporate development opportunities and new product launches • Provide practical legal guidance across a range of areas including commercial transactions, regulatory matters, product development, privacy, employment, and corporate governance • Build and maintain our commercial legal infrastructure, including contract templates, playbooks, process improvements and legal workflows • Support board and investor governance matters, including preparation of board materials and minutes • Identify and escalate legal risks appropriately while supporting business growth • Stay current on legal developments affecting AI technologies

• Serve as the key Account Management team member on your book of business, working together with Account Executives and other solution line specialists to grow the customer’s adoption and loyalty across all aspects of the LeafLink platform • Be a trusted LeafLink partner to your book of business and help your customers become successful by demonstrating the opportunities to improve efficiency and bring down costs through LeafLink’s marketplace & financial service solutions • Take accountability for the success of your LeafLink customers, their satisfaction, and the value they get from LeafLink’s marketplace & financial service solutions by taking their perspective and business needs as priority • Constantly strive to expand your clients’ LeafLink usage and adoption through thoughtful outreach, training, customer check-ins, and meetings • Proficient in revenue retention through strategic relationship management and client engagement, while identifying and capitalizing on cross-selling and upselling opportunities to expand service offerings, drive revenue growth, and enhance customer satisfaction • Develop and manage multi-layer relationships with the cannabis industry’s largest sellers and brands, identifying potential new opportunities with partners and ensuring those relationships support key growth, monetization, and product initiatives of the company • Strive to meet your quarterly goals comprising of customer engagement & adoption metrics and your cross-sell and upsell quotas • Leverage data to identify gaps that retail clients may have in running their businesses as efficiently as possible on LeafLink, and act on providing solutions to help them improve • Become a LeafLink platform expert, following all new product releases and identifying high-priority updates to customers • Ensure client satisfaction and long-term loyalty, manage client expectations, and solicit and act on client feedback • Contribute to standardized customer engagement sequences as the key member of the client’s account team • Work closely with our Sales, Marketing, Product, and Support teams to deliver exceptional client experiences and be the true voice of the retail marketplace solution & financial services customer. • Track and follow up on high priority Product tickets to ensure timely resolution • Track all customer updates, status changes, and touchpoints through Salesforce CRM • Maximize usage of all Account Management tools to their full potential to support positive customer relationships • Identify opportunities to improve our current processes, tools, reporting, and documentation • Willingness to travel up to 25% of the time.

• Monitor and investigate AML alerts generated across multiple program partners. • Conduct due diligence and ongoing monitoring of cannabis clients • Prepare partner marijuana specific SAR reports in accordance with FinCEN’s guidance in distinguishing limited filings, priority filings, and termination filings • Support the development and calibration of transaction monitoring rules tailored to specific typologies • Administer the end-to-end CRB onboarding and ongoing monitoring, including cannabis specific reviews, license verifications, and beneficial ownership analysis • Conduct regular CRB account reviews – validating cash deposits, sales activity, and transaction patterns consistent with licensed operations • Support partner bank regulatory examinations and internal/external audits; prepare materials and respond to examiner inquiries • Monitor and investigate alerts related to negative news, OFAC and PEP screening, and license violations

• Design and build backend services supporting commerce workflows and integrations. • Develop and maintain production-grade services using Python, Django, and Django REST Framework. • Collaborate with product and engineering teams to design scalable system solutions. • Contribute to architectural discussions and evolve service-oriented systems and event-driven architectures using technologies such as SNS, SQS, or event buses. • Write maintainable, secure, and well-tested backend code. • Improve system reliability, performance, observability, and operational resilience. • Build and maintain APIs used by internal services, external partners, and third-party integrations. • Work with relational databases such as PostgreSQL, including schema design, query optimization, and data modeling. • Refactor and modernize legacy systems as the platform evolves. • Deploy and operate services in AWS-based environments using modern cloud infrastructure patterns. • Contribute to and improve CI/CD pipelines to support safe, automated, and efficient testing and deployments. • Troubleshoot production issues, participate in root cause analysis, and implement long-term fixes. • Participate in code reviews and advocate for strong engineering standards, testing practices, and operational excellence.

• Design, build, and maintain scalable frontend applications using Vue 3, TypeScript, and modern JavaScript tooling. • Own complex frontend features from technical design through production release. • Collaborate with product and design teams to translate requirements into high-quality user experiences. • Build reusable components, patterns, and frontend architecture that improve developer velocity. • Improve application performance, accessibility, responsiveness, and reliability. • Partner with backend engineers on API design, data contracts, error handling, and integration patterns. • Write high-quality tests using tools such as Vitest, Vue Test Utils, Playwright, or similar. • Participate in code reviews and provide thoughtful, constructive feedback. • Mentor engineers and help establish frontend best practices across the team. • Evaluate and introduce modern frontend technologies where they provide clear business or engineering value. • Contribute to CI/CD improvements, observability, monitoring, and frontend release quality. • Help maintain strong standards around security, privacy, and safe handling of user data.

• Serve as the primary relationship owner for a portfolio(100-200 clients) of licensed cannabis businesses, including cultivators, manufacturers, distributors, retailers, and ancillary operators. • Build and maintain long-term client relationships through regular communication, account reviews, and strategic consultations. • Act as a trusted advisor, identifying client needs and recommending appropriate banking and payment solutions. • Manage client inquiries, escalations, and service requests while ensuring timely resolution. • Coordinate with internal teams including Compliance, Operations, Product, and Sales to deliver a high-quality client experience. • Conduct periodic business reviews to assess client satisfaction, operational changes, and opportunities for growth. • Ensure client activities align with applicable cannabis banking regulations, Bank Secrecy Act (BSA) requirements, Anti-Money Laundering (AML) policies, Know Your Customer (KYC) standards, and state cannabis regulations. • Maintain awareness of evolving cannabis regulatory requirements and communicate relevant changes to clients. • Identify opportunities to deepen client relationships and expand adoption of Dama Financial products and services. • Support client retention initiatives and contribute to portfolio growth objectives. • Monitor industry trends, market developments, and competitive activity within the cannabis and financial services sectors. • Participate in industry events, trade shows, and networking opportunities to strengthen client relationships and support business development efforts.