Empyrean is an Equal Opportunity Employer: including disability and protected veteran status.
Sales - Director of Sales - Strategic
Location
United States
Posted
6 days ago
Salary
0
Seniority
Lead
Job Description
Sales - Director of Sales - Strategic
Empyrean Benefit Solutions
Role Description The Director of Sales - Strategic will have a broad understanding of employee benefits technology and services. This individual will excel at generating leads, building relationships, and closing deals in the strategic employer market space (1,500 - 5k). The ideal candidate will be a quick learner with strong negotiating skills, and the ability to showcase our products and services in a compelling way. Often tasked with delivering complex presentations while leading and coordinating sales support teams, it’s essential that our sales rep be organized, personable, and professional. Essential Duties and Responsibilities - Accountable for achieving Annual Recurring Revenue (ARR) sales goal. - Achieves and exceeds ARR goals through sales strategy delivery, sourcing new customers, and maintaining and building productive long-term relationships with channel partners. - Represent our company’s products and services, starting with a deep and comprehensive understanding of those products and services. - Demonstrate knowledge, delivery skills, and techniques for educating influencers and employers of the Empyrean products and service delivery. - Responsible for engaging channel partners such as brokers, consultants, advisers, and carriers to build relationships that lead to qualified leads. - Responsible for engaging employers directly to build relationships that lead to qualified leads. - Prepare action plans and schedules to identify specific targets that will generate pipeline and qualified leads. - Build a valid and qualified pipeline to exceed expectations. - Precise and detailed activity tracking utilizing the company tools and following the company defined process for tracking opportunities and activities. - Develop and implement territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field. - Follow up on new leads and referrals resulting from marketing activity. - Execute a consultative sales strategy. - Demonstrates strong sales strategy ability, crafting and presenting client offers and helping the team identify and navigate alternative paths to making the sale. - Deliver systems demonstrations. - Achieve sales goals by assessing prospect needs and following a defined selling process, often utilizing product demos and presentations. - Effectively partner, develop, and own deal strategy with your sales leader, the transition team, and other sales support resources at the appropriate time in the selling process. - Develop and foster an environment of teamwork, collaboration, and trust with sales support, marketing, product, and operations. - Collaborate with an aligned client (prospect) team to ensure mutual understanding of the opportunity and the ability to deliver on it. - Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals. - Partner with your sales leader to identify marketing events such as seminars, trade shows, and telemarketing events; along with Empyrean supported events that will expand relationships and Empyrean brand in the development and support of your market activities. - Develop and manage marketing campaigns in partnership with marketing and your sales leader. - Perform other duties as assigned. Qualifications - Proven ability to develop and deliver presentations. - Proven ability to develop and maintain business development territory that includes prospecting. - Proven ability to execute a thorough sales discovery process. - Proven negotiation and closing skills. - Strong interpersonal and communication skills. Requirements - Bachelor’s degree preferred but not required. - In lieu of Bachelor’s degree, equivalent years of experience in sales, business analytics, management information systems, human resources management, benefits administration, or a related field. - 3+ years of experience selling technology and services to Strategic Employer (1,500 - 5k). - Overall 8+ years of experience. - Proven experience in building and developing client relationships with Brokers, Consultants, and Employers. - Relationship building experience necessary. - Channel sales experience preferred. - Experience in selling HCM, payroll, health and welfare benefits, or benefits administration services. - Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered. Other Requirements - Up to 50% travel.
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Role Description The Buyer owns end-to-end merchandising leadership for a category, translating brand and financial strategy into a differentiated, profitable assortment. This role is accountable for: - Strategy formulation and execution - Assortment architecture - Line building and product development - Financial planning and analysis Responsibility spans six key routes to market: - Bricks - Ecom - Consignment/Shop-in-Shop - Store-in-Store - Marketplace - Wholesale Qualifications - Bachelor's Degree plus 5+ years of related Buying experience, or an equivalent combination of education and experience. - Demonstrated command of assortment planning, product development and open-to-buy management; multi-channel or omnichannel merchandising experience strongly preferred. - Proficiency in Microsoft Office (Excel and PowerPoint) and adept at leveraging AI tools to drive efficiency, accelerate analysis and elevate decision-making. Requirements - Regular store visits as needed. - Some travel required, 1–2 times per quarter. - International travel up to 2x per year (bridal buyer role only). Benefits - Full Time Opportunity – A comprehensive benefits package is available. - Rewarding Environment and Competitive Pay - Generous Dream Maker Discount After First Pay Period - Referral Incentive Program - Dayforce Wallet – Get Paid Early! - Health/Dental/Vision Insurance - 401K Program - Paid Vacation, Wellness Days & Holidays, including your Birthday off! - Pet Benefits
• Improve the inbound sales team’s conversion rate. • Coach sales consultants through structured one-on-one coaching. • Reinforce and expand on concepts taught during weekly sales workshops. • Review recorded sales conversations and AI-generated coaching insights. • Conduct role-play sessions using real customer scenarios. • Inspect execution to ensure coaching becomes a daily habit. • Hold salespeople accountable for consistently executing our sales methodology. • Improve discovery, qualification, objection handling, follow-up, and closing. • Accelerate new hire development. • Partner with Sales Operations, Marketing, and Operations to improve the customer experience.
• Responsible for all sales activities (full cycle) within assigned territory with a focus on increasing sales year over year in alignment with established targets • Collaborate and work effectively with the Inside Sales team for administrative and customer support • Collaborate with the service and parts teams to provide exceptional customer experience • Effectively manage current customer accounts • Prospect, build and maintain new customer relationships throughout the territory • Provide demonstrations and training as required to effectively represent the product lines represented within the territory • Attend industry events, training or tradeshows to ensure up-to-date knowledge on our products and to represent the company in the industry • Prepare forecasts and reports related to assigned territory • Utilize CRM to capture customer and sales data as required by internal processes • Complete additional requirements as assigned in support of business goals
• Lead, coach, and develop a high-performing sales contact centre team • Drive sales performance by improving conversion rates, productivity, and revenue • Monitor daily, weekly, and monthly KPIs and provide performance insights • Conduct call monitoring, quality assurance, and coaching sessions • Develop and improve sales scripts, scorecards, and QA frameworks • Manage team occupancy, adherence, scheduling, and workforce productivity • Collaborate with operational managers to resolve customer and booking escalations • Improve CRM hygiene, lead management, dialer strategies, and sales processes • Deliver regular reporting and recommendations to senior leadership • Foster a culture of accountability, continuous improvement, and high performance

