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Gong.io

Gong.io is on a mission to help revenue and sales teams realize their full potential by unveiling customer reality through its patented, AI-powered revenue inte

Corporate Communications Director

Location

United States

Posted

2 days ago

Salary

$168K - $250K / year

Seniority

Lead

No structured requirement data.

Job Description

Corporate Communications Director

Gong.io

Role Description As Corporate Communications Principal Director, you will be a senior, high-impact individual contributor at the center of how Gong tells its story to the world. Partnering closely with the Head of Corporate Communications, Social & AR, you will be a strategic thought partner and own the execution of corporate communications, executive positioning, and crisis management. This is a role for a builder and a doer — someone equally comfortable drafting a CEO op-ed, managing a fast-moving media crisis, and coaching executives on message discipline, all in the same week. You will work directly with Gong's leadership team and be a trusted voice in decisions that shape company reputation at scale. Responsibilities - Corporate Communications - Develop and drive Gong's global corporate narrative, ensuring alignment across leadership, product, and go-to-market teams. - Own earned media strategy for major announcements — corporate news, partnerships, product milestones, and industry leadership moments. - Shape and inform Gong's corporate messaging framework, ensuring consistency and differentiation in a competitive AI market. - Partner cross-functionally with marketing, legal, HR, investor relations and more to align communications with business objectives. - Executive Communications - Serve as primary communications strategist and ghostwriter for Gong's C-suite, including the CEO and senior leadership team. - Develop executive thought leadership programs across owned channels, media, and speaking platforms. - Create compelling content, like op-eds, exec platforms, bylines, LinkedIn posts, talking points, and briefing materials, that authentically reflects each leader's voice. - Prepare executives for media interactions, interviews, and public appearances through media training and message coaching. - Identify and secure meaningful speaking opportunities at tier-one industry events and business forums. - Crisis Communications - Lead development and ongoing management of Gong's crisis communications framework, protocols, and response playbooks. - Support and serve as an internal escalation point and strategic counsel during reputational issues and sensitive business developments. - Rapidly assess emerging threats, provide clear-eyed guidance to leadership, and drive swift, coordinated response. - Partner with legal, HR, and executive teams on sensitive communications including workforce changes, competitive incidents, and regulatory matters. - Conduct post-incident reviews and embed learnings into updated protocols and organizational readiness. - Stakeholder & Executive Management - Build trusted relationships with global executive stakeholders, acting as a strategic communications advisor to senior leaders across the business. - Manage and prioritize competing executive communications requests with sound judgment and effective stakeholder management. - Develop and oversee global external agencies and vendor relationships, ensuring high performance and strategic alignment. - Maintain a strong understanding of Gong's business, competitive landscape, and market dynamics to inform communications strategy in real time. - Contribute to department planning, budgeting, and measurement frameworks in partnership with the team lead. Qualifications - 10+ years of progressive communications experience, with significant time in corporate communications roles at high-growth technology companies or leading PR agencies serving tech clients. - Demonstrated track record managing corporate communications programs at scale, including earned media strategy for major company milestones. - Proven experience as an executive communications strategist and ghostwriter, with a portfolio spanning multiple formats and leadership voices. - Deep hands-on experience managing crisis communications — from early detection through resolution and post-incident review. - Prior experience working directly with and advising C-suite executives in a communications or advisory capacity. - Experience at or with a B2B SaaS, AI, or global enterprise technology company strongly preferred. Requirements - Exceptional written and verbal communications skills — among the sharpest writers in any room, with the ability to adapt voice, tone, and register across audiences and formats. - Outstanding creative and media skills - you have a pulse of the trending market topics and understand how to tap into those across traditional and emerging mediums. - Sound strategic judgment; able to distill complex business situations into clear communications recommendations under pressure. - High emotional intelligence and executive presence — you can hold a room, earn trust quickly, and navigate competing stakeholder interests with professionalism. - Strong project management skills; able to manage multiple high-priority workstreams simultaneously without sacrificing quality. - Comfort operating in a fast-paced, high-accountability environment with a bias toward action over perfection. Benefits - We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. - Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. - Mental Health benefits with covered therapy and coaching. - 401(k) program to help you invest in your future. - Education & learning stipend for personal growth and development. - Flexible vacation time to promote a healthy work-life blend. - Paid parental leave to support you and your family. - Company-wide recharge days each quarter. - Work from home stipend to help you succeed in a remote environment.

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