• Provide detailed installation, re-configuration/integration, removal, and maintenance of Central Office and Data Center equipment with minimum supervision. • Supervise assigned crew members and their performance. • Must have mastered all installation skills per Telco Standard TP76300 and be able to perform all the duties of the Installer Level 4 with a high degree of competence and accuracy as a Working Lead with assigned team members. • Master comprehensive equipment installation skills on a wide variety of installations and systems including AC/DC Power systems, low/high-density fiber systems, and supervisory/alarm systems. • Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc. • Comply with system update requirements of all company/customer installation documents. • Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards.

• Be a part of installation teams at customer locations across the country. • Operate vehicles, hand tools, power tools, ladders, lifts, and test equipment. • Must have mastered installation skills per Telco Standard TP76300 and be able to perform all the duties of the Installer Level 3 or 2 with a high degree of competency and accuracy. • Must possess comprehensive equipment installation skills on a wide variety of installations and systems including AC/DC Power systems, low/high-density fiber systems, inside plant iron Infrastructure, and supervisory /alarm systems. • Must maintain cleanliness and organization of all storage, staging and work areas on-site. • Comprehensive level of understanding of all general company policies and practices, safety procedures, paperwork, and administrative requirements. • Ability to read, understand, and apply job/equipment specifications, installation documents, schematics.

• Partner with business leaders, transformation teams, and initiatives teams to understand current state and future goals around companywide, high-impact initiatives, enterprise priorities, organizational changes, and other business-critical efforts. • Develop and execute strategic internal communications plans to address identified needs. • Translate complex business priorities, change initiatives, and leadership direction into clear, relevant, employee-facing narratives and communications that help employees understand what is changing, why it matters, and what it means for them. • Lead narrative tracking and validation across initiatives and enterprise communications to maintain visibility into what has been communicated, how storylines are developing, and where alignment or reinforcement may be needed. • Manage organizational attention by identifying where communications may overlap, compete, or create noise, and develop approaches that create more focused and effective employee communications. • Create content including messaging, communications plans, leader toolkits, FAQs, intranet content, newsletter content, talking points, communications calendars reports, and other materials that support clarity, alignment, adoption, and engagement. • Partner with the Senior Director to support leader communications, including leadership previews, cascade materials, talking points, follow-up communications, employee-facing messaging for high-impact moments, and other leader communications enablement resources. • Support maintenance and evolution of internal crisis communications materials. • Partner with Employee Experience leads to connect communications with employee recognition, culture activation, employee storytelling, engagement moments, and community-building efforts where appropriate. • Leverage AI as a co-creator to evolve traditional approaches to Communications workflows and outputs.

Role Description We're looking for a Communications & Public Relations Manager to lead Crunchyroll's communications strategy in Brazil. Reporting to our Senior Communications Manager - LATAM, you'll shape how Crunchyroll shows up across media, culture, and fandom—driving earned media, strengthening our brand, and building meaningful connections with fans, creators, partners, and industry stakeholders. Working closely with regional and global teams, you'll develop integrated communications strategies that support streaming launches, theatrical releases, major campaigns, live events, partnerships, and corporate initiatives. This is an exciting opportunity for a communications professional who understands Brazilian media, thrives in entertainment, and knows how to turn cultural moments into compelling stories. Core Areas of Responsibility - Develop and execute integrated communications strategies that support business priorities, brand campaigns, streaming launches, theatrical releases, and major announcements. - Build and maintain strong relationships with entertainment, lifestyle, business, technology, and trade media across Brazil. - Identify cultural moments, news opportunities, and storytelling angles that strengthen Crunchyroll's position as the home of anime. - Partner closely with Brand Marketing, Social Media, Events, Partnerships, Lifecycle Marketing, and global Communications teams to deliver consistent, high-impact campaigns. - Lead executive, creator, and talent communications, including media tours, interviews, press briefings, and spokesperson preparation. - Drive communications for premieres, conventions, Anime Friends, CCXP, screenings, and other fan experiences that generate meaningful earned media. - Support reputation management by monitoring media sentiment, assessing emerging issues, and developing thoughtful communications recommendations. - Measure campaign performance, analyze earned media results, and provide strategic insights to regional and global stakeholders. - Lead and manage PR agency partners, ensuring high-quality execution, clear priorities, and alignment with Crunchyroll's brand and business goals. Qualifications - 5+ years of experience in public relations, corporate communications, or entertainment communications. - A background supporting consumer brands, streaming platforms, media companies, entertainment businesses, or other content-driven organizations. - Strong relationships with Brazilian media across entertainment, lifestyle, business, technology, and digital publications. - A track record of developing and delivering integrated communications campaigns that drive brand awareness and business results. - Expertise in executive communications, media relations, storytelling, and crisis communications that strengthen brand reputation. - Success leading PR agencies and managing external partners. - Experience supporting live events, theatrical releases, premieres, conventions, or other high-profile consumer experiences. - Deep understanding of anime, gaming, entertainment, and fandom culture, with the ability to turn cultural moments into compelling stories. - Familiarity with creators, influencers, and digital communities that shape entertainment and fandom in Brazil. - Excellent written and verbal communication skills in Portuguese and English. - Spanish is a plus. Company Description