REPAY - Realtime Electronic Payments

• Support and extend our Kubernetes platform — deployments, tooling, and the automation that watches over our clusters. • Help provision and manage AWS accounts and cloud resources using infrastructure-as-code. • Build and maintain observability — dashboards, alerts, and metrics in Splunk — so we catch problems before customers do. • Automate routine operational work, such as certificate renewals and edge/TLS configuration. • Pick up on-call and incident-response duties (with support) as you gain confidence and help write the runbooks that make the next incident easier. • Track and deliver your work through Jira and contribute to code reviews and team documentation.

• Own end-to-end project planning, execution, and delivery for technology initiatives • Develop and maintain detailed project plans with milestones, dependencies, owners, and timelines • Drive projects through the full lifecycle: initiation, planning, execution, monitoring, and closure • Manage multiple concurrent projects with competing priorities and shared resources • Facilitate regular status meetings and stakeholder reviews • Provide clear, concise status reporting to leadership • Build and maintain strong working relationships across all levels of the organization • Establish and maintain project governance frameworks

• Collaborate with internal stakeholders across Sales, Technology, Operations, Finance, and key customers to drive product innovation and roadmap decisions • Execute on delivery of product initiatives by fostering close coordination with Engineering and QA teams, leveraging AI tools to streamline backlog refinement, user story generation, and prioritization • Identify market opportunities and maintain a rolling four-quarter product roadmap, reviewed and published quarterly, using AI-powered competitive intelligence and market analysis • Actively engage with cross-functional teams to execute on integrated roadmap capabilities and Go-to-Market (GTM) efforts • Close competitive product gaps and generate new ideas that grow market share, reduce costs and reduce operational friction • Improve the internal and external customer experience and drive product and channel penetration with existing clients • Maintain an expert level of product and market knowledge for the Business Payments vertical • Manage the Product backlog to rapidly deliver value to customers • Collaborate with Technology to prioritize ongoing technology and security maintenance activities • Continued expansion of our payments network and intelligently routing payments to meet or exceed REPAY, customer and vendor needs • Champion AI adoption within the product team and identify opportunities to embed AI tools into product workflows, document best practices, and help upskill peers