Program Manager, Performance & Analytics

Data AnalystData AnalystFull TimeRemoteSeniorTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

California + 4 moreAll locations: California | Colorado | Illinois | Pennsylvania | Texas

Posted

1 day ago

Salary

$130K - $160K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishCloud

Job Description

Program Manager, Performance & Analytics

Jones Lang LaSalle Americas, Inc.

• Develop and execute comprehensive business intelligence strategies that translate client objectives into actionable KPI reporting, dashboards, and data visualizations for all account sites and service lines. • Analyze performance metrics and variances to identify trends, recommend corrective actions, and deliver executive-level reporting that demonstrates value and drives operational improvements. • Oversee account technology platforms (SAP, CMMS systems) and collaborate with technical teams to ensure data accuracy, system integration, and seamless migrations during upgrades. • Design and build comprehensive reports and dashboards using SAP BusinessObjects, SAP Analytics Cloud, Power BI, or similar tools to provide stakeholders with actionable intelligence. • Establish "Trusted Advisor" relationships with clients as a subject matter expert, ensuring satisfaction through proactive communication, responsive problem-solving, and strategic partnership. • Partner with client governance structures in a collaborative approach to performance management, supporting forward-thinking strategies and best practice implementation. • Collaborate with governance teams and data stewards to establish quality standards, monitoring procedures, and resolve critical data issues through root cause analysis. • Drive process adherence and compliance while demonstrating agility to meet dynamic business needs, coordinating work between internal and external groups to streamline operations. • Support development of the shared service model, ensuring consistency with vertical-wide initiatives while accommodating account-specific requirements. • Foster team development through knowledge sharing, relationship building, and promotion of industry best practices in business intelligence and data management fields.

Job Requirements

  • Bachelor's degree in Engineering, Data Analytics, Information Systems from an accredited university
  • 5-8 years of relevant working experience in performance management, business intelligence, process improvement, or facility management
  • Experience with maintenance planning, supervising engineer
  • Proven track record in technology leadership with clients, preferably with CMMS systems such as SAP, Maximo, or Corrigo
  • Experience in commercial (corporate) real estate, transaction management, project management, or facility management
  • Outstanding organizational and time management skills with the ability to prioritize, adapt, plan, schedule, and implement effectively
  • Demonstrated ability to build and maintain trusted advisor relationships with clients
  • Basic understanding of facility management trades, common repairs, parts, and services.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

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