Role Description Ensures that an account is established for every scheduled patient. Obtains complete and accurate patient demographics, insurance plan and benefits information, and ensures treatment authorization is secured in advance of the scheduled procedure while maintaining a minimum accuracy rate on reviewed accounts as defined by departmental standards. - Verifies patients’ insurance coverage, eligibility, and Point of Service financial obligation for all scheduled services, and documents the system in detail. - Adheres to all third party payer requirements for both government and commercial payers. - Determines insurance eligibility and coverage, obtains/confirms authorization to avoid non-compliance and penalties to the patient, health system and physician. - Communicates current Medicare requirements, HIPAA compliance and reimbursement criteria. - Collaborates with Case Management to ensure patient status is correct and documentation is provided to insurances as needed. - Creates and/or updates hospital account. - Obtains and enters into hospital information system required patient demographics and insurance information in a timely manner after procedure is scheduled. - Documents all information according to departmental guidelines. - Provides feedback to supervisor on changes/updates implemented by insurances as obtained. - Contacts patients to verify demographic information and to perform financial counseling prior to time of service. - Collects patient responsibility due, provides information on payment plans and financial assistance as necessary. - Follows department and network policies concerning discounts, package rates and basic financial assistance. Qualifications - High School Diploma or GED (Required) - Associates in related healthcare field (Preferred) Requirements - 1 year in healthcare field including medical office insurance/front desk, hospital registration, hospital business office (billing or collections) (Required) - 3 years in healthcare field including medical office insurance/front desk, hospital registration, hospital business office (billing or collections) (Preferred) Company Description Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

• Helps all students: o Plan for postsecondary options (enroll in education, enlist in military option, employ in work force) • Apply academic achievement strategies • Manage emotions and apply interpersonal skill • Focuses students and families on college and career readiness; • Meets quarterly with all students on caseload to review graduation plan and post-secondary options; • Delivers classroom instruction based on student success standards; • Reviews transcripts and other academic documentation for new and returning students; • Works collaboratively with teaching staff to develop a four (4) year graduation plan and audits student schedules for candidacy for graduation as determined by school and state policies; • Assist students in course placement including recommendations on Advanced Placement (AP) and pathways to challenge and enrich student learning opportunities; • Analyzes student data and develops data-driven programs for intervention action plans; • Provides short-term counseling to students and referrals for long-term support, as necessary; • Provides a support system that strengthens the efforts of teachers, staff, and parents; • Supports standardized testing program; parent education; and staff development; • May advocate for students at individual education plan meetings and other student-focused meetings; • Focuses students and families on goal setting and academic planning for college and career readiness; • Ability to travel up to 20% of the time for face-to-face professional development, student testing, and/or as required by the school.

Role Description Serves as a member advocate when researching, responding to, or interpreting company procedures or policies with the goal of delighting our valuable members. The nature of these interactions can be highly sensitive and require patience and special handling. What you will do: - For bilingual roles, all responsibilities must be able to be completed in both English and target language. - Address formalized complaints from all areas of the Club, encompassing a range of situations that members encounter both from a sales and service aspect. - Meets local and national quality standards for the timely acknowledgement and resolution of complaints. - Determines reimbursements in accordance with established policies. - Maintains accurate logs of workflow, records of member complaints, and station complaint book. - Keeps abreast of new programs, changes in current programs, and/or changes in existing policies and procedures. Qualifications - Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. Requirements - High speed internet access with minimum internet speed requirements. Benefits - Full Time position. - Salary Range: $21.50 - $24.75 Hourly. - Schedule: Monday - Friday 8:00am-5:00pm.

• Plan for postsecondary options (enroll in education, enlist in military option, employ in work force) • Apply academic achievement strategies • Manage emotions and apply interpersonal skills • Focuses students and families on college and career readiness • Meets quarterly with all students on caseload to review graduation plan and post-secondary options • Delivers classroom instruction based on student success standards • Reviews transcripts and other academic documentation for new and returning students • Works collaboratively with teaching staff to develop a four (4) year graduation plan and audits student schedules for candidacy for graduation as determined by school and state policies • Assist students in course placement including recommendations on Advanced Placement (AP) and pathways to challenge and enrich student learning opportunities • Analyzes student data and develops data-driven programs for intervention action plans • Provides short-term counseling to students and referrals for long-term support, as necessary • Provides a support system that strengthens the efforts of teachers, staff, and parents • Ability to travel up to 20% of the time for face-to-face professional development, student testing, and/or as required by the school