HonorHealth

Title: Analyst II - Clinical Trials Coverage Location: Phoenix, AZ Hybrid time type: Full time job requisition id: JR9090 Job Description: Category: Research Operations Shift: Day Department: HRI-Business Services ABC&E Hybrid Must reside in Arizona Monday-Friday 8am-5pm Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area. Responsibilities: Under general supervision, the Clinical Trial Coverage Analyst II independently conducts comprehensive coverage analyses of moderate to complex clinical research studies. This position ensures consistent application of billing rules and institutional policies and serves as a resource for investigators and research staff regarding coverage determinations. The Analyst II identifies and resolves issues related to billing compliance, contributes to process improvements, and may provide training or mentorship to junior analysts. Work is performed with accountability for accuracy, timeliness, and collaboration across multiple research and compliance stakeholders. ESSENTIAL FUNCTIONS - Independently perform comprehensive coverage analyses: Review protocols, informed consent forms, and budgets of moderate to complex studies. Apply regulatory requirements and institutional policies with minimal oversight. Document clear and accurate billing designations for all study services - Serve as a compliance and resource partner: Provide guidance to investigators and research staff on billing compliance. Address complex or ambiguous billing questions, escalating only when needed. Ensure alignment of coverage analyses with downstream billing processes. - Identify and resolve issues: Detect potential areas of non-compliance or misalignment in billing designations. Recommend corrective actions or process adjustments to prevent errors. - Contribute to team development and improvement: Share knowledge and assist with training of junior analysts. Support workflow optimization and standardization efforts. - Performs other duties as assigned. EDUCATION - Bachelors in healthcare administration, nursing, business, life sciences, or related field OR equivalent combination of education and related experience may be considered in lieu of degree Required - Masters Public Health, healthcare administration, business, or related field Required EXPERIENCE - 3 years in clinical research, healthcare billing/compliance, or related field with direct responsibility for clinical trial coverage analyses or equivalent functions. Required - Experience Mentoring or training peers; demonstrated ability to interpret complex billing guidelines and payer policies Preferred LICENSE AND CERTIFICATIONS - Certified Professional Coder (CPC) - Certification Preferred or - Certified Outpatient Coder - Certification Preferred - Certification in research compliance (e.g., SOCRA, ACRP, NAACO, or equivalent Preferred

Title: Analyst III - Clinical Trials Budget Location: Phoenix, AZ 85027 time type Full time job requisition id JR8734 Primary City/State: Deer Valley - 2502 W Utopia Rd Phoenix, AZ 85027 Category: Research Operations Shift: Day Department: HRI-Business Services ABC&E Hybrid Must reside in Arizona Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area. Responsibilities: JOB SUMMARY The Clinical Trial Budget Analyst III serves as a subject matter expert in the development and negotiation of complex, multi-arm, and high-acuity clinical trial budgets. This role provides advanced financial and compliance expertise, ensuring alignment with institutional objectives, regulatory requirements, and sponsor expectations. Analyst III leads high-level negotiations with sponsors and CROs, advises investigators and senior leadership on financial feasibility, and drives resolution of escalated issues. In addition to overseeing complex portfolios, this position mentors and trains team members, contributes to strategic initiatives, and supports operational excellence in clinical research business operations. ESSENTIAL FUNCTIONS - Expert Budget Oversight & Negotiation: Lead development and negotiation of complex or multi-arm trial budgets. Secure favorable terms with sponsors, CROs, and vendors. - Strategic Financial Guidance: Advise investigators and leadership on feasibility and risk. Resolve escalated or high-impact budget issues. - Team Leadership & Training: Mentor and train analysts across all levels. Provide quality oversight and ensure consistency. - Operational Excellence & Strategy: Drive process improvements aligned to institutional goals Support strategic initiatives to enhance efficiency and compliance. - Performs other duties as assigned. EDUCATION - Bachelors in finance, Business administration, Healthcare Administration, or related field OR Equivalent combination of education and related experience may be considered in lieu of degree Required - Masters in business, Healthcare Administration, or related field. Preferred EXPERIENCE - 5 years Progressively responsible experience in clinical research budgeting, contracting, or financial management. Required - Expertise with complex or multi-arm clinical trial budgets, sponsor negotiations, and institutional financial compliance. Preferred - Prior mentorship or leadership experience. Preferred LICENSE AND CERTIFICATIONS - Advanced certification such as ACRP-CP, SOCRA CCRP, Certified Research Administrator (CRA), or equivalent professional designation Preferred We're all in for your career. About Us Expert care from experts who care. At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through: • Nine acute-care hospitals • Over 200 primary, specialty and urgent care centers • More than 17,000 team members and 4,000 medical staff Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career.

Title: Director - Payor Contracting Analytics Location: HonorHealth - 8125 N Hayden Rd Scottsdale, AZ 85258 Full time Hybrid Job Description: Primary City/State: HonorHealth - 8125 N Hayden Rd Scottsdale, AZ 85258 Category: Contract Management Shift: Day Department: Payor Contracting Monday-Friday Days Hybrid - Must be located in Arizona Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area. Responsibilities: JOB SUMMARY The Director of Payor Contracting Analytics serves as the health system's senior leader for payor contract modeling, financial evaluation, and performance intelligence. The role provides end to end analytical leadership across the payor contract lifecycle - from pre negotiation scenario development through post implementation performance monitoring - ensuring decisions are informed by rigorous analytics, forward looking forecasts, and objective insight across commercial, Medicare Advantage, and Medicaid arrangements. Operating as a peer Director within the Payor Contracting leadership structure, this role enables executive and contracting leaders with decision grade intelligence that quantifies financial impact, surfaces risk and opportunity, and supports sustainable margin performance at system scale. ESSENTIAL FUNCTIONS - The Director of Payor Contracting Analytics is accountable for the following core areas of work. Duties are organized to reflect how this role operates in practice within a large, complex health system. Payor Contract Analytics Strategy: Establish and lead the system wide analytical strategy supporting payor contracting activities. Align analytical priorities with contracting timelines, financial planning cycles, and executive decision needs. Serve as the primary authority on analytical rigor, methodology selection, and analytical framing for payor contract evaluation. Contract Modeling & Financial Forecasting: Direct the development, maintenance, and validation of reimbursement models across fee for service, DRG, case rate, per diem, capitation, and value based payment arrangements. Build forward looking financial forecasts that quantify expected revenue, margin, and risk exposure under varying contract scenarios. Support negotiation preparation through scenario modeling, sensitivity analysis, and downside risk assessment. Performance Monitoring & Optimization: Lead post implementation monitoring of payor contract performance. Analyze variance between expected and actual performance and identify drivers of under or over performance. Surface actionable insights to support corrective actions, renegotiation strategy, or operational adjustments. Data Analysis & Insight Generation: Oversee analysis of claims, encounter, reimbursement, and financial data related to managed care contracts. Identify trends, patterns, and emerging risks or opportunities across commercial, Medicare Advantage, and Medicaid payors. Translate complex data into concise, decision ready insights for executive and governance audiences. Standards, Methodology & Analytical Governance: Establish and maintain standard modeling assumptions, documentation practices, and analytical quality controls. Ensure consistency, transparency, and auditability of all contract analytics. Continuously evaluate and improve analytical approaches as reimbursement models and payer behaviors evolve. Executive & Cross Functional Partnership: Partner closely with Payor Contracting leadership, Finance, Revenue Cycle, Population Health, and Enterprise Analytics. Support executive discussions, governance reviews, and negotiation planning forums with clear, well-structured analysis. Act as a trusted analytical advisor to senior leaders on managed care financial performance and risk. Analytics Capability Development: Design and steward the future state payor contracting analytics operating model. Assess tools, reporting platforms, and data pipelines required to support scale and complexity. Evaluate and incorporate advanced analytics and AI enabled capabilities to improve efficiency, insight generation, and analytical reach while maintaining governance and accountability. EDUCATION - Bachelors Finance, Health Administration, Economics, Analytics, Statistics, or a related field Required - Masters MBA, MHA, MPH, MS, or related discipline Preferred EXPERIENCE - 5 years, or more years of direct experience supporting or leading payor contracting analytics and negotiation preparation Required - 10 years, or more years of progressive experience in healthcare analytics, managed care, finance, or revenue related functions Required - Other, Prior experience within a large health system, multi hospital provider organization, or managed care environment strongly Preferred LICENSE AND CERTIFICATIONS We're all in for your career.

Role Description Senior Director Patient Financial Services works in a fully integrated network wide leadership role to direct and oversee numerous departments involved in the Revenue Cycle, including: - Centralized Billing - Collection - Self-pay Collections - Annual Cost Reporting/Other government reporting - Denials Management - Cash Posting for the organization's hospitals Responsible for managing all operational activities of assigned departments and outside contractors which provide outsourced services such as third party collection agencies, $0 balance review, etc. Plays a key role in education, development and monitoring of Corporate Compliance policies and procedures. Organizes and leads intra-departmental efforts to maximize operational efficiency, optimize reimbursement and achieve the highest levels of customer service. Develops and presents policies throughout the organization. The position is expected to demonstrate, through plans and actions, that there is a consistent standard of excellence to which all departmental work is expected to conform. Such a standard should be based on establishing and maintaining a constancy of purpose, focusing on continuous improvement within the Director's area of influence, and delivering the highest degree of quality service possible. Essential Functions - Develops and implements departmental procedures, techniques to effectively process claims and pursue collections, maintain charge capture, cash posting for the hospital and professional environments, and report on effective denial management. - Oversees the training and monitoring of departments, financial planning, billing and collections processes to measure overall performance against appropriate benchmarks, appropriately maximizing cash collections and reducing days in accounts receivable. - Analyzes and presents data to the VP Revenue Cycle and VP Financial Operations and occasionally other Executive management regarding the revenue cycle. - Defines and implements long term strategies that allow the organization to sustain efficient and best practice payment and collection processes. - Develops policies and procedures, and operational benchmarks for system-wide standardization for best practice standards. - Manages cost reporting and other government reporting annually. - Negotiate, manage, and monitor outside contracts with vendors, as well as, internal relationships with key divisions such as IT, Financial Services, Managed Care, and Compliance. - Manages personnel/subordinate directors, managers and supervisors assigned to these departments. - Plans, establishes and revises work assignments. - Interviews, selects and recommends hiring of personnel. - Initiates changes in classification, salary action, promotion, demotion, transfer and termination. - Settles employee problems and administers appropriate discipline action. - Interfaces with all system revenue departments to ensure compliance with all applicable policies and procedures. - Serves as a resource to all levels of management throughout the system regarding recent enactments and contract requirements necessitating changes in the registration and billing process. - Coordinates closely with the Managed Care Department to preview contract language prior to signing, providing recommendations and revisions as deemed necessary, in addition to implementing new contracts. - Develops, implements and monitors procedures and policies in place to ensure compliance. - Interacts with Information Systems to develop, evaluate and maintain information systems for electronic billings, corporate compliance and collections to maximize reimbursement, provide peak performance and reporting. - Interacts with Information Systems to develop and enhance information systems for health information management, transcription, and coding needs. - Manages EPIC contractual system to ensure appropriate and timely contractuals; as well as maintain Pricing Transparency requirements as directed by local, state and federal government. - Develops key indicators reports for all departments and provides trend data to Managed Care department to enhance contracting effectiveness. - Directs Cash posting initiatives, ensuring EFT effectiveness. - Proposes, recommends and develops strategies for the System to address changes in the payer community to maximize operational efficiency and reimbursement. - Supports the Corporate Compliance efforts through investigation, policy/procedure development and monitoring. - Develops the budget for the assigned departments, allocating funds within budget limits to accomplish departmental and system objectives and goals. - Monitors variances against budget on an ongoing basis. - Ensures accurate daily/monthly statistical and financial reports. - Presents key monthly statistics and indicators to financial and system leadership. - Initiates, prepares and implements process improvement and other projects to maximize system-wide effectiveness. - Directs subordinate directors, managers and supervisors. - Oversees the interview, selection and hiring process. - Initiates changes in classification, salary action, promotion, demotion, transfer and termination. - Resolves employee problems/issues and administers appropriate disciplinary action. Qualifications - Bachelors or 10 years' related experience - Business/Finance/Other (Required) - Masters or Certified Public Accountant (Preferred) Experience - 10 years, Experience in Patient Financial Services and Revenue Integrity (Required) - 12 years Revenue Cycle (Preferred) License and Certifications - We're all in for your career.

Role Description Under the direction of Information Technology (IT) leadership, the IT Applications Program Manager has overall responsibility for application implementation management, process development and technical coordination. The role will support integrated projects and strategic initiatives through collaboration with HonorHealth stakeholders and IT leadership. This position will work closely with both applications and technology teams and must communicate effectively with technical and non-technical audiences. The IT Applications Program Manager will work with cross-functional stakeholders and third-party entities to define requirements and develop innovative solutions to increase efficiency. Essential Functions - Implementation Management: - Plans and coordinates application implementations, version upgrades, vendor update packages and application enhancements. - Understands and utilizes the IT Project Management toolset for the successful completion of initiatives. - Acts as an advisor and ensures compliance with established release and change management procedures for testing, documenting, and communicating system changes. - Contributes to the Application Portfolio strategy by providing platform, presentation and deployment recommendations that align with organizational objectives and best practices. - Actively participates in all phases of application lifecycle management. - Process Development, Ownership and Oversight: - Develops IT Applications processes for key functions in order to drive more efficient, effective and successful outcomes. - Provides overall ownership, oversight, and ongoing process improvement of application implementation methodologies. - Mentors and provides subject matter expertise on established processes and best practices. - Educates and champions concepts to IT staff and leaders as well as customer stakeholders. - Technical Coordination: - Translates project goals into detailed application and technical tasks. Monitors tasks for successful completion throughout the project lifecycle. - Acts as a liaison between the application and technical resources as it relates to assigned application initiatives. - Responsible for environment management including strategy development, usage decisions and ongoing operations. - Teamwork, Collaboration, Professionalism and Leadership: - Demonstrates the ability to facilitate meetings with all levels of stakeholders to prioritize needs, set expectations and bring new functionality/design for review. - Comfortable working in a matrix resource environment and influencing people through collaboration and mutual trust. - Proactively anticipates problems and provides solutions/suggestions as needed. - Ability to work with teams of various sizes that may include peers, managers, vendors, customers and consultants. - Performs other duties as assigned. - Complies with HonorHealth policies and procedures in addition to the Mission, Vision and Values. Qualifications - Bachelors or 4 years' work related experience in Healthcare, Business, Information Systems (IS), Computer Science, or related field (Required) - Bachelors Degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field (Preferred) Requirements - 5 years of healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems (Required) - 8 years of healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems (Preferred) - Other Experience in Program Management (Preferred) - Other Experience with IT Infrastructure fundamentals to effectively facilitate communication throughout the department (Preferred) License and Certifications - Project Management Professional (PMP) - Certification (Preferred) - Six Sigma Certification - Certification, Six Sigma or Lean (Preferred) - Epic Certification - Certificate, Epic Certification (Preferred) - ITIL/SRE (Preferred)

Role Description A SR Scheduler-Surgical acts as first point of contact to all customers and is responsible for all areas of departmental activities including: - Scheduling of new and established appointments for various high-level medical, radiology, and surgical procedures. - Preparing and educating patients for their preoperative procedures. - Coordinating procedure/operating rooms, schedules of specialists/surgeons, and assistants needed for the procedure. - Gathering and recording financial and insurance information. - Performing a variety of diversified administrative duties for the department as requested. - Consistently demonstrating positive customer service skills. Essential Functions include: - Scheduling surgeries and high-level procedures according to procedure and knowledge of physician privileges, block times (when appropriate), acquiring pertinent patient data, and verification of physician requests. - Identifying variances, opportunities, and addressing areas of concern to ensure appropriate and accurate charging for surgical services. - Posting and processing surgical charges, including the utilization of materials, supplies, and implantable devices into the designated computer system. - Registering patients and gathering demographic, medical, and financial information critical to overall patient care and reimbursement. - Determining insurance coverage and obtaining prior approval for preoperative testing. - Contacting appropriate surgical patients to schedule preoperative classes, education, and testing appointments (if applicable). - Processing pre-registration accounts 24 – 48 hours prior to patient’s admission and initiating patient’s medical record. - Distributing registration documents to appropriate staff/department. - Obtaining signatures for patient medical authorization and financial responsibility. - Verifying material resources, instruments, and equipment are available to provide optimal physician and patient care. - Providing coordination and information to all disciplines and departments to ensure efficient and effective workflow. - Coordinating surgery and procedures schedule with appropriate department/anesthesia office according to departmental guidelines. - Running daily reports to meet the defined needs of the management team, such as charge audit and charge capture reports. - Performing other duties as assigned. Qualifications - Associate's Degree in related healthcare field (Preferred). - Medical terminology with specialization in operating room and/or central supply (Preferred). - High School Diploma or GED (Required). Requirements - 1 year of related experience in healthcare related scheduling/clerical with ICD10, CPT coding and knowledge of health care plan requirements (Required). - 2 to 3 years’ experience as a scheduler in the healthcare field (Preferred). - Other Operating Room experience preferred. - Previous data entry/data management experience (Preferred). - May require completion of medical terminology class within 6 months of hire (Required). Benefits - Great care starts with great people. - Supportive work environment. - Opportunities for career growth.

Role Description The Database Administrator (DBA) III will provide support for incident and request intake, documentation and resolution; problem analysis; and project task fulfillment. The DBA III will oversee and direct the work of level I and II and III employees. In addition, the DBA III will assess database management system and subsequent databases, perform basic troubleshooting and triage tasks, by direction perform corrective actions, execute scripts, and deploy database and system objects, and provide guidance, mentoring, and training for other DBA's and participate in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment. - Performs database maintenance, backup management, performance management by direction, database documentation, database platform patching and updates, and database management system setup by direction. - Performs installation duties, regular maintenance, and support duties as directed by the positions. - Designs, tunes, and implements solutions by assisting, leading, or facilitating troubleshooting, patching, and upgrading of the database platform, and the operating system the database is housed on. - Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. - Builds positive working relationships with team members, managers & all departments. - Prioritizes and responds promptly based on severity levels to needs of the customer. - Proactively or timely recognizes opportunities for service recovery and acts to resolve issues. - Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families, and others outside of HonorHealth. - Completes IT Governance & IT project job assignments to ensure achievement of established project milestones. Qualifications - Bachelor's Degree in Computer Science, Information Systems, or a related discipline - Preferred - Bachelor's Degree or 4 years' work related experience in Computer Science and/or Information Systems - Required Requirements - 6 years of experience with MS SQL Server, Oracle, MySQL, and Cache/Mumps. Must have experience in daily operations of database platforms, setup, troubleshooting, system design, and planning. Must be able to demonstrate practical knowledge of Server OS management in Windows OS and Unix (Linux) - Required - 8 years of experience in Networking, Server Management, and Storage management - Preferred Licenses and Certifications - MS SQL Server, Oracle, MySQL, and Cache/Mumps - Preferred

Remote, must reside in Arizona Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary Provides advanced secretarial support to the Clinical Investigators and the Clinical Manager at the Virginia G. Piper Cancer Center Clinical Trials Program. Provides oversight of daily administrative activities in an ethical, confidential and accurate manner. Essential Functions - Coordinates the preparation and submission of documents for manuscripts, abstracts, and presentations. Assists in preparing presentations including posters, PowerPoint, and other printed material. - Responsible for maintaining accurate, up-to-date calendars for Investigators and scheduling any conferences, trips, or transportation that is needed for business travel. Provides detailed travel itinerary including all pertinent travel and lodging information, meeting locations, and contact information. Processes paperwork for reimbursement of travel expenses to investigators in a timely, accurate manner. Routinely reviews schedules in advance to anticipate potential scheduling conflicts. Responsible for maintaining and tracking Paid Time Off and Continuing Medical Education credits. - Responsible for scheduling all meetings and conference calls. Reports accurate data back to Investigators including set up and start of conference calls, taking and transcribing minutes when applicable, and coordinating catering when applicable. - Performs advanced secretarial duties such as transcription, typing, operating computers, copying, faxing, emailing, and scanning documents. Is proficient with office automation products (Microsoft Word, Excel, PowerPoint, and Ref Works) or related office equipment. - Assist administration with new login requests, process payment authorizations, ordering materials (computers/phones/business cards), entering work orders, scheduling meetings & interviews, and catering. Provides status updates on these projects as assigned. - Responsible for maintaining departmental correspondence which includes composing and typing routine correspondence, reviewing draft and finished documents for spelling, format, and appropriate grammatical usage. Writes new policies and procedures as needed. - Maintains effective communication with all levels of professionals; physicians, research coordinators, research specialists, managers, hospital administration, sponsors, and their representatives. Screens calls, incoming mail, publications and other correspondence. - Coordinates credentialing and maintains licenses for the Clinical Investigators and maintains records of department activities and administrative expenses. Education - Bachelor's Degree - Preferred - Associate's Degree or 4 Years related experience - Required Experience - 5 years administrative experience - Required Licenses and Certifications

This is a remote position but must reside in AZ Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary A SR Scheduler-Surgical acts as first point of contact to all customers and is responsible for all areas of departmental activities including scheduling of new and established appointments for various high level medical, radiology and surgical procedures. This job will help prepare and educate patients for their preoperative procedures, coordinates procedure/operating rooms, schedules of specialists/surgeons, and assistants needed for the procedure. Gathers and records financial and insurance information. Performs a variety of diversified administrative duties for the department as requested and consistently demonstrates positive customer service skills. Essential Functions - Schedules surgeries and high level procedures according to procedure and knowledge of physician privileges, block times (when appropriate), acquiring pertinent patient data, and verification of physician requests. May identify variances, opportunities and addresses areas of concern to ensure appropriate and accurate charging for surgical services. May post and process surgical charges, including the utilization of materials, supplies and implantable devices (and related regulatory information) into the designated computer system as necessary to remain within hospital guidelines and performs journaling by entering/transcribing data as needed. - Registers patients, gathers demographic, medical and financial information critical to overall patient care and reimbursement. Determines insurance coverage and obtains prior approval for preoperative testing to comply with payor contract requirements avoiding non-compliant penalties to patient, hospital and physicians. Contacts appropriate surgical patients to schedule preoperative classes, education, and testing appointments (if applicable). Processes pre-registration accounts 24 – 48 hours prior to patient’s admission and initiates patient’s medical record. Distributes registration documents to appropriate staff/department. Obtains signatures for patient medical authorization and financial responsibility. - Verifies material resources, instruments, and equipment are available to provide optimal physician and patient care. Provides coordination and information to all disciplines and departments to ensure efficient and effective workflow. Coordinates surgery and procedures schedule with appropriate department/anesthesia office according to departmental guidelines. Runs daily reports to meet the defined needs of the management team, such as charge audit and charge capture reports, etc. Performs other duties as assigned. Education - Associate's Degree in related healthcare field. Medical terminology with specialization in operating room and or central supply - Preferred - High School Diploma or GED - Required Experience - 1 year of related experience in healthcare related scheduling/clerical with ICD10, CPT coding and knowledge of health care plan requirements - Required - 2 years 2 to 3 years’ experience as a scheduler in the healthcare field - Preferred - Other Operating Room experience preferred. Previous data entry/data management experience - Preferred Licenses and Certifications - May require completion of medical terminology class within 6 months of hire - Required

Remote, Must reside in Arizona Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary The BENEFITS REP Reviews and administers the employee benefit programs including the enrollment process, maintenance of employee benefit records, and leave of absence program. Is the primary contact for both employees and vendors on benefits related matters. Ensures compliance with both COBRA and HIPAA. Works with the third party administrator (TPA) to resolve any issues that may arise. Advises employees on eligibility and plan provisions, as needed. May coordinate the transfer of 401k funds, coordinates Health Savings Account contributions, processes monthly vendor premiums and processes benefit enrollments. Presents benefits plans, costs and procedures in both group presentations and individual discussions, and represents Benefit Department to all levels of employees and outside agencies. This position acts as a team member of the annual Benefits Fair and open enrollment process. The incumbent must work independently with little supervision and rely on experience and judgment to plan and accomplish goals. A wide degree of latitude is required. Essential Functions - Processes employee benefit transactions, status changes, and qualified events into the HRIS system. Performs weekly quality audits for accuracy and completeness. Scans all documents into HRIS system. - Primary telephone contact for the Benefits department. Consults with employees regarding eligibility, coverage and issue resolution; troubleshoots and resolves routine benefit issues. Gathers all information needed on the more difficult issues to be presented to the supervisor. - Manages the course of Short Term Disability (STD), Personal, Educational and Family Medical leave of absence. Does so through frequent written and verbal communications with staff members, managers, supervisors and treating physicians, where applicable. - Notifies TPA of COBRA eligibility upon staff member’s termination. In accordance with the law, works with TPA to ensure appropriate COBRA notices are given to the employee. - Distributes appropriate benefits information to employees on a timely basis; includes, Summary Plan Description(s), ID Cards, provider directories and other related information, as needed. - Assists with annual open enrollment, benefit fairs, and communication of new benefits and changes to employees. Education - High School Diploma or GED - Required Experience - 2 years Employee Benefits experience. Health and Welfare Benefits. In-depth understanding of employee benefits rules and regulations including PPACA, COBRA, HIPAA, FMLA and Section 125. - Required Licenses and Certifications