• Provide virtual comprehensive prenatal genetic counseling services for MFM practices in Northern California • Support results reporting program for multiple clients by providing results to patients using innovative genetic results reporting • Engage in professional growth opportunities including writing abstracts and publications, physician education and other projects • Provide direct patient care for a wide variety of complex indications from an extensive referral base • Collaborate with a nation-wide organization of medical geneticists, biochemical and molecular geneticists, and counseling colleagues

• Provide virtual comprehensive prenatal genetic counseling services for MFM practices, serving a diverse patient population • Support results reporting program for multiple clients by providing results to patients using an innovative approach of genetic results reporting • Have the opportunity to provide direct patient care for a wide variety of complex indications from an extensive referral base • Be able to engage in professional growth opportunities including writing abstracts and publications, physician education and other projects • Have access to the expertise of a nation-wide organization of medical geneticists, biochemical and molecular geneticists, and over 100 counseling colleagues

Role Description Serves as a member advocate when researching, responding to, or interpreting company procedures or policies with the goal of delighting our valuable members. The nature of these interactions can be highly sensitive and require patience and special handling. What you will do: - For bilingual roles, all responsibilities must be able to be completed in both English and target language. - Address formalized complaints from all areas of the Club, encompassing a range of situations that members encounter both from a sales and service aspect. - Meets local and national quality standards for the timely acknowledgement and resolution of complaints. - Determines reimbursements in accordance with established policies. - Maintains accurate logs of workflow, records of member complaints, and station complaint book. - Keeps abreast of new programs, changes in current programs, and/or changes in existing policies and procedures. Qualifications - Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. Requirements - High speed internet access with minimum internet speed requirements. Benefits - Full Time position. - Salary Range: $21.50 - $24.75 Hourly. - Schedule: Monday - Friday 8:00am-5:00pm.

• Plan for postsecondary options (enroll in education, enlist in military option, employ in work force) • Apply academic achievement strategies • Manage emotions and apply interpersonal skills • Focuses students and families on college and career readiness • Meets quarterly with all students on caseload to review graduation plan and post-secondary options • Delivers classroom instruction based on student success standards • Reviews transcripts and other academic documentation for new and returning students • Works collaboratively with teaching staff to develop a four (4) year graduation plan and audits student schedules for candidacy for graduation as determined by school and state policies • Assist students in course placement including recommendations on Advanced Placement (AP) and pathways to challenge and enrich student learning opportunities • Analyzes student data and develops data-driven programs for intervention action plans • Provides short-term counseling to students and referrals for long-term support, as necessary • Provides a support system that strengthens the efforts of teachers, staff, and parents • Ability to travel up to 20% of the time for face-to-face professional development, student testing, and/or as required by the school