Role Description itD is seeking a ServiceNow Developer to design, build, and enhance enterprise ServiceNow applications that strengthen security awareness, remediation, reporting, and operational transparency. The ideal candidate will bring deep expertise in ServiceNow application development, JavaScript, and systems integration, with a proven track record of delivering scalable, end-to-end solutions in complex enterprise environments. Location: Fully remote within the United States (Eastern or Central Time Zone preferred). Duration: 24 months Responsibilities - Design, develop, test, and deploy complete enterprise applications using the ServiceNow platform. - Develop custom ServiceNow functionality and user interfaces when out-of-the-box capabilities do not meet business requirements. - Integrate ServiceNow applications with external systems using REST-based APIs and data integrations. - Create and maintain automated test suites while troubleshooting, debugging, and optimizing application performance. - Design scalable application architectures and implement secure, scoped ServiceNow applications that protect application and data boundaries. - Import, transform, and manage data from multiple sources while integrating with database systems. - Leverage AI-powered development tools to accelerate application development, testing, debugging, and overall delivery. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material (blogs, media material). - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events (in person and virtual). - Work with leadership on career fast-track opportunities. Qualifications - 3–5 years of experience developing applications with ServiceNow and JavaScript. - Experience designing, developing, and implementing complete ServiceNow applications. - Strong experience building complex user interfaces using JavaScript frameworks such as Angular, React, Next.js, or similar. - Demonstrated experience implementing REST-based APIs to and from ServiceNow applications. - Extensive experience with Glide, AJAX, and Jelly scripting. - Experience creating and securing scoped applications within ServiceNow. - Experience integrating ServiceNow with database systems. - Demonstrated proficiency using AI development tools to accelerate ServiceNow development, testing, and debugging. - Experience independently managing the full software development lifecycle, from requirements gathering through implementation. - Native English proficiency with excellent verbal and written communication skills. - Must be based in a U.S.-friendly time zone. Preferred Qualifications and Skills - Advanced knowledge of JavaScript, HTML, and CSS. - Experience with recent ServiceNow platform releases. - Experience with PostgreSQL or other structured database systems. - Experience with AngularJS, Angular, Node.js, and modern JavaScript frameworks. - Knowledge of DevOps practices and version control tools, including Git. - Experience with systems architecture and application design. Education - Bachelor's degree in Computer Science or equivalent work experience required. Benefits - Comprehensive medical benefits. - 401(k) plan. - Paid holidays. - Networking & career learning and development programs. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities.

Role Description The Health and Services Operation of Leidos is seeking a Mid-level ServiceNow System Engineer to work either full-time remotely or onsite full-time supporting our client in Bethesda, MD. The System Engineer will develop plans and technical approaches for and implement transitioning multiple organizational processes, including but not limited to: - All aspects of Software Development Lifecycle - Release Management - Operational maintenance and support - Security and Audit support from the current set of tools to the ServiceNow platform. Candidates MUST: - Be a US Citizen or Green Card holder with the ability to obtain and maintain HHS Public Trust clearance - Currently be located in the UNITED STATES for the CURRENT three consecutive years PRIMARY RESPONSIBILITIES: - Plan, design, and pilot transitioning existing solutions supporting SDLC, security, and operational processes from the current toolset to the cloud-based ServiceNow platform. - Establish technical foundation, design, and reference implementations for developing hybrid solutions utilizing cloud-based and on-premises tools and components to meet the organization’s and/or project needs. - Perform hands-on development and coordinate rollout of new and updated solutions, processes, and capabilities across the organization, including preparing documentation and conducting staff training. - Evaluate newly available offerings from vendors to identify, evaluate, pilot, and implement additional capabilities benefiting the organization's needs and goals. Qualifications - Bachelor’s degree, or higher, and a minimum of 5 years of experience in System Engineering, Computer Science, Information Systems, or other related fields. - Minimum 3 years’ experience with ServiceNow setup and administration, including a minimum of 1 year of hands-on experience with ServiceNow SPM and the platform API. - A combination of technical knowledge and soft skills to introduce, design, implement, and support solutions for existing and new processes using the ServiceNow platform for Federal or other public sector organizations. - Deep technical knowledge of ServiceNow SPM application, including proven hands-on experience developing solutions using a combination of the platform's native capabilities and custom development to drive and support complex organizational processes. - Experience implementing hybrid solutions using cloud-based ServiceNow platform and on-premise data stores, tools, and systems using ServiceNow API, choosing strengths and capabilities of each component to deliver solutions in a time- and cost-efficient manner. - Knowledge and understanding of project management and configuration management processes, procedures, and principles for a large software development organization. - Demonstrated ability to operate within a systems engineering or configuration management team supporting 10+ divisions and teams within an organization. Preferred Qualifications - Understanding of fundamental principles, capabilities, and risks of AI-based services and tools, as well as prior experience extending existing solutions or developing new solutions taking advantage of AI capabilities, is a plus. Pay Range Pay Range $87,100.00 - $157,450.00. The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

• Design, develop, and support innovative solutions on the ServiceNow platform. • Partner with business stakeholders, analysts, and technical teams to deliver scalable applications. • Recommend solution approaches, alternative designs, and implementation strategies that align with organizational objectives. • Provide technical guidance and mentorship to development team members. • Customize and maintain ServiceNow applications using JavaScript, ServiceNow scripting, and other platform technologies. • Communicate technical concepts and recommendations to both technical and non-technical audiences. • Ensure deliverables are complete, accurate, high-quality, and aligned with stakeholder expectations. • Identify opportunities to improve processes, increase automation, and enhance user experiences.

Role Description SOFTWARE DEVELOPER SENIOR This position will work primarily developing solutions as part of the Development team working in an Agile format. This position will be responsible for taking customer requirements and developing solutions within ServiceNow. This can include any development for ITSM or any custom application related requirements. This person should have a good understanding of: - Agile - ServiceNow ITSM - CMDB - Platform - SAM - HAM - App Engine - SPM - APM This role involves: - Lead/Manage/Support ITSM Development Team - Collaborate with multiple development groups to deploy updates and troubleshoot issues related to the ServiceNow Platform - Drive outcomes and work with development teams to innovate and resolve challenges Qualifications - Education: Technical Training, Certification(s) or Degree - Experience: 3+ years of related experience - Technical skills: JavaScript, and Portal development using HTML/CSS, Angular JS, Jelly/XML - US citizenship required - Role requirements: Agile, ServiceNow ITSM, CMDB, Platform, SAM, HAM, SPM, and APM Requirements - 5+ years of related experience - US Citizenship Required: Yes Benefits - Comprehensive benefits and wellness packages - 401K with company match - Competitive pay and paid time off - Full flex work weeks where possible - Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave - Short and long-term disability benefits - Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance