Premier Laboratory Partner for a Better World
Enterprise Program Manager – Temporary Position, 18months
Location
Ireland
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Enterprise Program Manager – Temporary Position, 18months
Agilent Technologies
• Own country-level Enterprise and LED/LPS program success • Develop business plans with Sales to grow enterprise accounts • Implement large integrated Enterprise contract solutions • Manage strategic customer relationships, retention and growth • Drive customer-first service delivery and satisfaction • Coordinate cross-functional teams, including Sales, Service Delivery, LED and local teams • Build scalable tools, processes and delivery models for new customer sites • Manage project plans, budgets, timelines, resources, risks and milestones • Monitor account performance, gross margin and improvement actions • Act as SME for LPS, lab productivity and enterprise service solutions • Support global and regional strategic initiatives and new service products • Report project progress, financial and customer updates to stakeholders • Travel up to 10% as required to support supplier, customer, and internal business needs.
Job Requirements
- Advanced Account and relationship management experience
- Passionate and experienced customer service delivery management
- Project Management qualification or proven experience in managing enterprise-wide solution project deployment
- Strong understanding and experience working within Quality Control and Pharmaceutical GMP Environments
- Strong interpersonal and influencing skills
- Team building/development and cross-functional leadership skills
- Excellent verbal and written communication skills in local language and English with proven ability to communicate complex ideas clearly and easily
- Results oriented, leadership, client-facing, and diplomacy skills
- Demonstrated business acumen; ability to listen and understand client requirements
- Demonstrated ability to multitask and work on multiple projects concurrently
- Excellent understanding of both data analytics and interpretation of data.
Benefits
- Flexible work options, including remote working.
- Comprehensive onboarding and ongoing training and development opportunities.
- Competitive global benefits package including Stock Purchase Plan, Life Insurance, Pension, Healthcare, and paid holidays.
- A strong commitment to promoting a healthy work-life balance.
- A position within an international organization offering a dynamic working environment, exciting challenges, and opportunities for professional growth.
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