• Lead demanding technical/commercial consultations with our customers in close collaboration with customer service, product management, and application engineers to ensure the highest customer satisfaction. • Actively drive the acquisition and identification of new customers and open up new customer segments with our Kennametal products. • Independently manage the entire sales process from your home office through regular customer visits within your sales territory. • Confidently lead the preparation of offers and bidding processes, taking on negotiation of awards and contracts until successful completion. • Impress our current and potential customers during presentations, symposiums, or trade shows. • Keep an up-to-date view of the market and act as an idea developer and initiator within the company.

• Serve as a key point of contact for patients regarding billing questions, payment plans, and account resolution • Respond to inbound calls and proactively reach out to patients to collect past-due balances and arrange payments • Review and explain Explanation of Benefits (EOBs) to patients in a clear and supportive manner. • Run monthly patient statements and work closely with front office, insurance follow-up, and prior authorization teams to ensure smooth reimbursement workflows. • Identify and assist patients with copay assistance programs, grants, and financial support resources. • Maintain accurate, timely records while ensuring HIPAA compliance and Medicare guidelines. • Support overall department goals by collaborating with internal teams to enhance the patient financial experience.

• Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products • Manages and develops long-term relationships with physicians and other customers for targeted accounts • Represents Neurocrine brand(s) and their approved indications • Educates external customers such as physicians, nurses, medical assistants, case managers, etc. about the benefits of our product(s)

• Navigate and resolve challenges within accounts to meet customer needs • Build a strategic territory plan by applying insights and tactics to drive product demand • Partner proactively with territory teammates and field teams for customer support • Use territory data to uncover local insights and lead customer engagements • Facilitate planning sessions with stakeholders to solve complex challenges • Deliver real-time access support to ensure seamless customer experience • Harness digital tools for personalized outreach across virtual and face-to-face settings