Novartis

Build strategic territory plans while navigating account challenges to deliver tailored solutions. Collaborate with cross-functional teams to enhance customer engagement and improve patient outcomes through effective resource utilization and insights.

Title: Medical Science Liaison (MSL) ONC Heme Chicago IL Location:Chicago IL. Remote time type Full time job requisition id REQ-10070356 Job Description: Band Level 5 Job Description Summary The Medical Science Liaison (MSL) role is a field based, customer-facing, non-promotional medical and scientific position. The MSL’s key objective is to create impact through advancing clinical practice within the assigned territory that leads to improved patient outcomes. The MSL must demonstrate deep therapeutic expertise, understand territory and market influences, engage scientifically with Healthcare Providers (HCPs) and medical experts, manage, and develop their territory and execute all relevant activities in alignment with the medical strategic and tactical plan – while functioning within the Novartis Code of Conduct, Ethics/Compliance policies and Working Practice documents. The MSL will Inform and shape medical strategy through application of a curious mindset to collect impactful and actionable insights, understanding the potential strategic impact of critical insights. This territory will be responsible for covering Illinois. The preferable location for the successful candidate would be to reside in the Chicago metropolitan area. Must live within 50 miles of the border of this territory to be considered. Relocation is not available. Role Responsibilities include, but are not limited to • The MSL will leverage scientific expertise and market knowledge to establish and build professional relationships and engage with HCPs (including community physicians, pharmacists, medical experts, nurses, and other healthcare professionals) and other thought leaders in geographical area as aligned with medical strategy • The primary responsibility of the MSL is to engage with customers - customer engagements may include but are not limited to: emerging data discussions, clinical trial activities, uncovering barriers in patient journey, understanding market dynamics within their territory, exploration of areas of unmet medical need, pipeline discussions, educating on disease state and product, capturing adverse events, and capturing medical insights through all stages of product lifecycle. • Must demonstrate strategic territory vision and ensure appropriate territory identification, mapping, and planning of Medical Engagements (MEs) and Key Accounts as aligned to medical strategy and in collaboration with internal Novartis colleagues. This includes: a. identification of key stakeholders with influence on the patient journey and in the disease space throughout the product development lifecycle to establish strategies for education, engagement, and partnership b. identification of opportunities for partnership with academic centers, centers of excellence, and/or systems of care to drive impact within the assigned territory c. identification of opportunities to involve HCPs or MEs when a specific medical need is identified (e.g., publications, clinical trial participation, etc.) d. identification of opportunities for internal collaboration with other Novartis stakeholders to drive forward therapeutic area, clinical, or product goals as appropriate• Provide clinical trial support for company sponsored trials facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations colleagues. • Regularly and effectively collaborates with internal colleagues (e.g., HEOR, access, marketing, commercial, sales) within the assigned therapeutic area and territory to advance clinical practice while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards. • Maintain in-depth knowledge of assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues (in accordance with Working Practice Documents). • Maintain in-depth knowledge of internal policies and external regulations (e.g., field medical Working Practice Document (WPD), travel policy, expense policy, state and local laws, institutional policies) and how they affect day-to-day responsibilities. • Execute all administrative responsibilities and training (e.g., Veeva CRM, voicemail, e-mail, expense reports, compliance modules, etc.) in a timely manner, including profiling of core customers and ensuring up-to-date information in the CRM. • Champion emerging responsibilities as strategic priorities and territory needs evolve • Proactively drive personal and professional development. Job Description Education: Graduate degree in science or healthcare required; doctoral degree preferred (MD, PhD, DNP, PharmD, etc) Experience for Manager Level: • 0-3 years of experience in a Field Medical position within the pharmaceutical industry or as an MSL is required OR • 3-5 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting preferred. Previous experience in assigned or related therapeutic area is preferred. Experience for AD Level: • Minimum of 3 years’ experience in a Field Medical-based position within the pharmaceutical industry or as an MSL is preferred OR • 5-7 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting required. Previous experience in assigned or related therapeutic area is preferred. Experience all levels: • Strong clinical knowledge including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applied to the pharmaceutical industry is required. • Candidates will perform their duties in accordance with applicable law, regulations, and Novartis policies. • Works within Ethics, Compliance and Promotional policies (Novartis & Federal) and ensures those around him/her do the same • Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment • Adherence with Company policies, state and federal laws and regulations • Field-Based Region covering the state of Illinois. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory border. • The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager • Field based, customer-facing position majority of the time with approximately 60-70% travel required to achieve performance and business objectives (face to face, virtual, email, telephone, etc.). NOTE: Above level experience criteria are not an exhaustive list Field roles with a dedicated training period only: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Field roles with a company car: Driving is an essential function of this role, meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions, if an accommodation can be provided without eliminating the essential function of driving. The pay range for this position at commencement of employment is expected to be between; for Manager: $145,600 - $270,400 and for AD: $160,300 - $297,700 year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential. Salary Range $160,300.00 - $297,700.00 Skills Desired Building Constructions, Business Analysis, Business Networking, Clinical Protocols, Clinical Research, Clinical Study Reports, Communication, Curious Mindset, Disease Management, Diversity and Inclusion (D&I), Drug Development, Epidemiology, Medical Information, Medical Research, Medical Writing, Microsoft Word, Phase Iv Clinical Trial, Product Placement, Scientific Support

Title: Neuroscience Territory Account Specialist - New Orleans Location: Field Sales (USA) United States Job Description: Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. About the Role Key Responsibilities: - Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions. - Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes. - Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support. - Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility. - Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person. - Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency. - Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience. - Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: - Bachelor's degree required from 4-year college or university. - Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply. - Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers. - Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws. - Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: - Experience across therapeutic groups, disease states, account management strategy, and new product launches. - Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. - Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience. - Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively. - Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities. - Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. - Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. - Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: - Associate Territory Account Specialist: $77,000 and $143,000 per year - Territory Account Specialist: $93,800 and $174,200 per year - Senior Territory Account Specialist: $119,700 and $222,300 per year - Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

• Responsible for business ownership of prescribing and referring physicians • Support product access, implement competitive response/pull-through strategies • Develop and employ customized tools and strategies to gain appropriate access • Display an elevated level of self-awareness, a passion for learning • Continuously demonstrate deep understanding of territory market landscape • Develop and execute a call-plan to achieve goals and improve access and sales opportunities

Role Description Como Sales Representative de Santa Catarina você desempenhará um papel fundamental para alcançarmos nosso propósito de melhorar e prolongar a vida dos pacientes, engajando e agregando valor aos nossos clientes a fim de impulsionar a geração de demanda de maneira ética, assim como co-criando soluções com outras áreas da Novartis Brasil. #LI-Remoto Localização: Florianópolis/SC A Novartis não pode oferecer suporte de realocação para esta função: inscreva-se apenas se a localidade desta vaga estiver acessível para você. Principais responsabilidades da função: - Personalizar e orquestrar jornadas de engajamento do cliente para HCPs-alvo, refletindo as preferências do cliente, aproveitando o conteúdo disponível e vários canais de engajamento; - Construir o engajamento trabalhando em parceria com os HCPs para desenvolver uma colaboração sustentada ao longo do tempo para a Novartis; - Proporcionar experiências memoráveis e centradas no cliente, além da diferenciação clínica, ouvindo suas necessidades e compreendendo seu ambiente de saúde; - Aproveitar as fontes de dados disponíveis para criar, priorizar dinamicamente e ajustar o território relevante, a conta e os planos de interação com o cliente; - Compartilhar as percepções do cliente com as partes interessadas internas relevantes de forma contínua para apoiar o desenvolvimento de conteúdo, campanhas e planos de interação relacionados ao produto e à indicação; - Colaborar de forma compatível com equipes multifuncionais para criar e implementar soluções que atendam às necessidades não atendidas de clientes e pacientes; - Agir com integridade e honestidade, tratando clientes e colegas de maneira transparente e respeitosa, com intenções claras. Qualifications - Experiência prévia na área da saúde e indústria farmacêutica; - Experiência como consultor técnico na área de especialidade; - Conhecer o ecossistema da saúde do Brasil (público e privado); - Vivência com imunobilógicos no setor sede da posição; Benefits - Nosso objetivo é reimaginar a medicina para melhorar e prolongar a vida das pessoas; - Nossa visão é nos tornar a empresa de medicamentos mais valorizada e confiável do mundo; - Compromisso com a Diversidade e Inclusão: A Novartis está empenhada em construir um ambiente de trabalho inclusivo e com equipes diversificadas que representem os pacientes e as comunidades que atendemos. Skills Desired - Commercial Excellence - Communication Skills - Compliance - Conflict Management - Cross-Functional Coordination - Customer Insights - Health care industry - Influencing Skills - Key Account Management - Negotiation Skills - Professional Ethics - Selling Skills - Technical Skills

Role Description The Global ESG (Environmental Social Governance) Environmental Reporting and Operations Manager supports the end-to-end delivery of high-quality environmental (E) reporting for internal and external stakeholders, ensuring that data, metrics and processes are robust, well governed and aligned with evolving requirements. - Reviews E data for completeness, consistency and accuracy, working with data providers and process owners to resolve issues and strengthen data quality. - Supports the E closing process through activities such as data checks, trend analysis, closing decks, presentations, and other reporting tasks (e.g. CDP). - Contributes to methodologies, definitions, and processes, and helps coordinate with stakeholders across finance and non-finance functions. - Helps coordinate environmental reporting activities, ensuring that timelines, responsibilities, and deliverables are clearly understood and met. - Contributes to the on- and off-boarding and change management of environmental metrics by introducing new metrics, retiring outdated ones, and managing methodology updates. - Supports transformation initiatives for the environmental reporting process, working with relevant teams to embed new and enhanced requirements into standard processes and controls. - Translates evolving expectations into practical workflows and aligns tools, data, and governance with the future-state ESG reporting framework. Qualifications - 5–7+ years’ experience in finance, accounting, management reporting and/or ESG/sustainability reporting. - Proven experience in controlling or reporting roles, including closing activities, variance/trend analysis, and preparation of management reporting decks. - Strong critical thinking and analytical skills, detail orientation, and ability to work with large, complex data sets and processes. - Demonstrated cross-functional collaboration with finance and non-finance stakeholders, data providers, and process owners. - Experience with reporting tools and BI solutions, plus strong understanding of data quality and control concepts. - Advanced Excel and solid MS Office skills. - Experience with audit, assurance, compliance, and internal control frameworks, as well as ESG/environmental reporting regulations is a strong plus. - Ability to understand finance and non-finance stakeholder needs and translate them into clear, practical requirements. - Experience working both independently and in collaborative, multicultural/international environments. Requirements - Ability to influence key stakeholders. - Building effective teams. - Critical thinking. - Effective communications. - Financial accounting. - Financial and management reporting. - People development. - Process optimization. - Resource allocation. - Understanding value drivers. Commitment to Diversity & Inclusion We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

• Responsible for leading the training assessment, strategy, budget and execution for the Oncology and Spinal Muscular Atrophy (SMA) Product • Ensure cross-functional input is integrated by collaborating with key stakeholders • Lead a team of Product Trainers and collaborate with other training functions • Responsible for full alignment with Oncology and SMA marketing positioning, strategic imperatives and brand plans • Ensure insights are captured from all Customer facing teams and infused into training curriculum • Develop training business plans for various therapeutic areas • Collaborate with training functions and key stakeholders including external vendors • Conduct on-going needs analysis and leverage results to inform/adjust training strategy • Ensure all materials are approved and compliant consistent with Novartis policies • Develop on-going training and maintain ownership of KPI tracking/reporting progress

• Develops and implements strategic and operational TAs Global Medical Affairs programs • Provides expertise in the development and execution of overarching strategies • Develops and executes the Integrated Evidence Plan (IEP)/functional specific programs • Build positive partnerships with Medical and Commercial as well as US and Global colleagues • Key member of cross-functional Medical Strategy Team (MST) • Drive robust data generation program • Lead US based Phase 3b/4 studies • Collaborate with global team

Role Description This is a field-based and remote opportunity supporting the key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. The Rheumatology Institutional Specialist (IS) will be responsible for ensuring proper access pull-through in key hospitals with the rheumatology brand portfolio. Duties will include: - Generating demand by creating, coordinating, and executing a strategic business plan for top priority hospitals within designated rheumatology academic and government institutions. - Working together with rheumatology sales, marketing, US market access, patient services, and other home office staff to implement programs centered on the institution that align with business unit strategic goals and legal and compliance policies. Qualifications - Bachelor’s degree required from a 4-year college or university. - 5+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; inclusive of 2+ years in hospital sales or similar sales role managing sophisticated accounts (including large academic centers) within the past 5 years. - Must have a high degree of understanding of the community and embody strong record of accomplishment of therapeutic area/product knowledge expertise. - Robust business background, with strong ability to collaborate and work cross-functionally within sophisticated matrix environments. - Candidate must reside within territory, or within a reasonable daily commuting distance of 100 miles from the territory border. - Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. - Must have a valid driver’s license. Requirements - Experience across therapeutic groups, disease states, account management strategy, and new product launches. - Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Benefits - The salary for this position is expected to range between $145,600 and $270,400 per year. - Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. - US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. - Employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

Role Description Como Sales Representative de Belo Horizonte, MG no time de Cardiologia você desempenhará um papel fundamental para alcançarmos nosso propósito de melhorar e prolongar a vida dos pacientes, engajando e agregando valor aos nossos clientes a fim de impulsionar a geração de demanda de maneira ética, assim como co-criando soluções com outras áreas da Novartis Brasil. #Remote Localização: Belo Horizonte, MG A Novartis não pode oferecer suporte de realocação para esta função: inscreva-se apenas se a localidade desta vaga estiver acessível para você. Principais responsabilidades da função: - Personalizar e orquestrar jornadas de engajamento do cliente para HCPs-alvo, refletindo as preferências do cliente, aproveitando o conteúdo disponível e vários canais de engajamento; - Construir o engajamento trabalhando em parceria com os HCPs para desenvolver uma colaboração sustentada ao longo do tempo para a Novartis - Proporcionar experiências memoráveis e centradas no cliente, além da diferenciação clínica, ouvindo suas necessidades e compreendendo seu ambiente de saúde; - Aproveitar as fontes de dados disponíveis para criar, priorizar dinamicamente e ajustar o território relevante, a conta e os planos de interação com o cliente - Compartilhar as percepções do cliente com as partes interessadas internas relevantes de forma contínua para apoiar o desenvolvimento de conteúdo, campanhas e planos de interação relacionados ao produto e à indicação; - Colaborar de forma compatível com equipes multifuncionais para criar e implementar soluções que atendam às necessidades não atendidas de clientes e pacientes; - Agir com integridade e honestidade, tratando clientes e colegas de maneira transparente e respeitosa, com intenções claras. Qualifications - Experiência prévia na área da saúde e indústria farmacêutica; - Experiência como consultor técnico na área de especialidade; - Conhecer o ecossistema da saúde do Brasil (público e privado); - Vivência com oncologia no setor sede da posição; Benefits - Nosso objetivo é reimaginar a medicina para melhorar e prolongar a vida das pessoas e nossa visão é nos tornar a empresa de medicamentos mais valorizada e confiável do mundo. - Como podemos conseguir isso? Com nossas pessoas. São nossos colaboradores que nos impulsionam a alcançar nossas ambições. - Faça parte desta missão e junte-se a nós! Company Description A Novartis está empenhada em construir um ambiente de trabalho inclusivo e com equipes diversificadas que representem os pacientes e as comunidades que atendemos. Skills Desired - Commercial Excellence - Communication Skills - Compliance - Conflict Management - Cross-Functional Coordination - Customer Insights - Health care industry - Influencing Skills - Key Account Management - Negotiation Skills - Professional Ethics - Selling Skills - Technical Skills