Role Description SuccessFactors ASD consultant will be responsible for managing SuccessFactors customers including as part of the services: bug fixing, new features and modules implementation, system customization, system monitoring and release management. This job description describes the key competencies and functions that are expected to be covered by a junior profile holding an ASD SuccessFactors position. - Support clients in defining relevant business processes. - Provide business consulting support to customers. - Document and track customer product enhancement requests and discovered bugs. - Support and take responsibility for the progress of the team on tickets and Change Requests, working closely with other business teams. - Regularly report progress and issues to clients on both a formal and informal basis. - Identify any risks and propose solutions. - Document business requirements and procedures. - Analyze business requirements and develop effective configuration solutions. Qualifications - Minimum 2 to 5 years of strong experience in IT industry; experience in SAP HR or any equivalent is a plus. - Knowledge in any of SuccessFactors modules – EC, PM/GM, LMS, RCM, Succession Planning, WFA (Desired). - Certification in any of SuccessFactors modules – EC, PM/GM, LMS, RCM, Succession Planning, WFA (Good to have). - Bachelor's degree in related field from a four-year college or an equivalent university degree. - Demonstrates high professional standards and is a team player. - A high level of customer focus to support our vision of client satisfaction. - Flexibility and patience in working in a dynamic/challenging environment. - Excellent communication and presentation skills. - Excellent analytical skills. - Stakeholder management experience and expertise. - Strong Problem Solving/Analytical Skills breaking down issues into smaller components. - A positive personality and excellent communication skills, both written and oral, are key attributes as is the willingness to continue to learn. - Proven ability to follow processes, as well as identifying process improvement opportunities. - Energetic and friendly, upbeat telephone personality, positive “can-do” attitude. - Ability to quickly learn new applications and technologies. - Team player in an international environment. - Experience having worked as part of a virtual team. Requirements - Required languages: Spanish, English. - German – Add on. - French – Add on. Benefits - Health coverage. - Wellbeing programs. - Paid leave (vacation, sick, parental). - Retirement plans. - Learning opportunities. - Competitive total rewards package. - Continuing education & training. - Tremendous potential with a growing worldwide organization.

• Act as a functional SAP SD specialist on implementation and enhancement projects. • Provide technical leadership for initiatives related to the SAP SD module. • Lead requirements gathering and solution design activities. • Support project planning, execution, monitoring and closure. • Ensure solutions adhere to SAP best practices and meet business needs. • Support project management disciplines, including scope, schedule, quality, risk management and stakeholder engagement. • Contribute to functional specifications, testing, user acceptance and go-live activities. • Collaborate with technical teams, functional consultants and clients throughout all project phases. • Support integrations between SAP and other enterprise systems. • Prepare functional and technical documentation.

Role Description We are currently seeking a Systems Administrator - SAP Business Objects to join our team remotely in the US. This role is responsible for maintaining the stability, performance, and availability of BI platforms and supporting infrastructure. Key Responsibilities - SAP BusinessObjects (BO) Administration - Administer SAP BusinessObjects BI platform environments (Development, QA, Production) - Perform installation, configuration, upgrades, and patching of BO components - Manage user access, roles, and security settings - Monitor platform health including CMS, Web Intelligence, and scheduling services - Troubleshoot system issues and optimize report performance - Systems & Infrastructure Administration - Manage Windows/Linux server environments supporting BI platforms - Support application servers, web servers, and middleware components - Monitor system performance and ensure high availability - Perform capacity planning and system patching - Support disaster recovery and failover planning - Production Support & Incident Management - Provide L2/L3 production support for SAP BO and infrastructure issues - Perform root cause analysis and implement corrective actions - Monitor job schedules and ensure timely execution - Track incidents using ITSM tools in alignment with SLAs - Performance Optimization & Monitoring - Proactively monitor system health to prevent performance issues - Optimize BO performance and system resource usage - Recommend improvements to infrastructure scalability - Security & Compliance - Implement system security and access controls - Ensure compliance with healthcare regulations (e.g., HIPAA) - Support audit requirements through documentation and logging - Collaboration & Continuous Improvement - Collaborate with data engineers and BI developers - Support data platform modernization initiatives - Enhance monitoring and automation practices - Maintain documentation and runbooks Qualifications - 3–6 years of experience as a Systems Administrator or BO Administrator - 3+ years experience supporting enterprise production environments Requirements - 1+ year SAP BO components (CMS, Web Intelligence, CMC, Scheduling) - 1+ year Windows and/or Linux server administration - 1+ year Application/web servers (Tomcat, IIS) - 1+ year System monitoring and performance tuning - 1+ year Networking fundamentals Preferred Qualifications - Experience with SAP HANA or SAP data platforms - Experience with SAP BusinessObjects BI Platform (4.x preferred) - Exposure to cloud environments (Azure, AWS) - Experience with ETL tools or data integration workflows - Healthcare industry experience Key Success Metrics - High system uptime and platform stability - Reduced incident resolution times - Improved report performance Benefits - Medical, dental, and vision insurance with an employer contribution - Flexible spending or health savings account - Life and AD&D insurance - Short and long term disability coverage - Paid time off - Employee assistance - Participation in a 401k program with company match - Additional voluntary or legally-required benefits

• Support clients in defining relevant business processes • Provide business consulting support to customers • Document and track customer product enhancement requests and discovered bugs • Support and take responsibility for the progress of the team on tickets and Change Requests, working closely with other business teams • Regularly reporting progress and issues to client on both a formal and informal basis • Identifying any risks and proposing solutions • Document business requirements and procedures • Analyze business requirements and develop effective configuration solutions