• 通过电话营销、微信、互联网平台等渠道开发新客户并维护现有客户关系,支持指定区域,完成维保、企业搬迁、租赁等相关服务产品销售目标; • 快速响应线上客户的技术咨询,协同技术团队提供解决方案,推动采购流程闭环; • 定期分析客户采购数据及行业动态,运用 CRM 系统精准挖掘潜在需求、主动开拓增量业务机会; • 维护客户档案并定期复盘,制定个性化跟进策略,确保高复购率; • 能和团队内部同事良好配合,做好协助工作。

Role Description As an Outbound Sales Representative, you will be responsible for customer conversion; initiating customer outreach and lead/referral opt-ins, and facilitating initial setup/onboarding of new customers. In addition, you will act as the primary point of contact for churn escalations to re-engage customers, as applicable. Duties/Responsibilities - Conduct Outbound Calls: Proactively reach out to senior adults via phone to introduce and promote our products and services. - Build Relationships: Develop and maintain positive relationships with potential customers by understanding their needs, preferences, and concerns. - Product Knowledge: Stay well-informed about our products and services to effectively communicate their benefits and features to senior adults. - Customer Education: Educate senior adults and their families about the benefits offered. Guide members through THB’s marketplace platform to ensure they understand how to purchase products and services that meet their needs. - Customer Engagement: Listen attentively to customers, address their questions, and provide accurate information to help them make informed decisions. - Sales Targets: Meet and exceed weekly and monthly sales targets by effectively converting leads into customers. - Follow-Up: Conduct timely follow-up calls to ensure customer satisfaction and address any post-sale queries or issues. - Documentation: Accurately record customer interactions and sales activities in the CRM system. - Team Collaboration: Work closely with the sales team and other departments to share insights and improve sales strategies. - Other duties as assigned/necessary. Performance Metrics - Opt in rate: Maintain target opt in rate based on specific product. - Turn Around Time (TAT): Maintain TAT within SLA’s. - Work In Progress (WIP): Converted within 14 days. - Outbound Calls: Minimum of 40 outbound calls per day. Qualifications - Ability to thrive in a fast-paced environment. - Ability to handle objections and solve problems effectively. - Ability to engage customers with clear, concise, and compelling communication, effectively explaining product details in an easily understandable manner. - Comfort and adaptability when working with technology and learning new programs and computer systems. - Strong passion for helping others and problem-solving. - Excellent verbal and written communication skills with the ability to connect with senior adults empathetically. - Demonstrated patience and empathy when interacting with senior adults. - Strong listening skills and the ability to build rapport quickly. - Self-motivated with a positive attitude and a strong work ethic. - Flexibility to adapt to changing customer needs and sales strategies. - Must be 18 years of age or older. Education and Experience - High school diploma or equivalent preferred. - Previous experience in sales, preferably outbound sales, with a track record of meeting or exceeding targets. - Experience working with senior adults or in a similar demographic is highly desirable. - Experience in the healthcare industry is a plus! Physical Requirements - Ability to remain at your designated workstation for the duration of the workday. - Constantly operates a computer and other office productivity machinery, such as a phone and Voice over Internet Protocol (VoIP). - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. - The ability to observe details at close range (typically on a computer screen). Benefits - This position offers the flexibility of remote work at approved locations within the United States. - Candidates must have a reliable internet connection and a designated work environment conducive to professional phone calls and sensitive data. - Enjoy the convenience and comfort of working remotely while contributing to our team's success. Company Description The Helper Bees (THB) was created to fill an obvious need in an underserved community. Inspired by love and brought to reality through passion and determination, The Helper Bees was founded to empower older adult citizens and their families in their search for quality, affordable in-home care providers. We do this by providing older adults the ability to easily review, choose, and access affordable quality in-home helpers. The Helper Bees mission is to help people stay home longer through data-driven services that transform both the payer and the care-recipient experience. At THB, we define our company culture through our Core Values: - Quickly iterate through solutions. - Seek ways to create immediate impact. - Bee the teammate you want to work with. - Ask questions, answer questions. - Take the time to celebrate wins.

Role Description Inside Sales ist bei uns kein „Innendienst“. Du bist ein aktiver Vertriebskanal, der Potenziale hebt, Kontakte reaktiviert und Versorgungseintritte beschleunigt – datenbasiert, strukturiert und mit klarer Ergebnisverantwortung. Deine Mission: - Du baust und betreibst unsere Revenue Activation Engine: - Aktivierung bestehender Zuweiser (Pflegedienste, Pflegeheime, Ärzt:innen). - Reaktivierung inaktiver Quellen. - Planbare Kontaktstrecken schaffen, um Potenziale in Patientenversorgung umzuwandeln. - Aktivierung und Ausbau bestehender Quellen: - Systematischer Ausbau bestehender Zuweiserbeziehungen. - Erhöhung „Patient:innen pro Quelle“. - Identifikation von Ausbaupotenzialen je Quelle/Segment/Region. - Reaktivierung inaktiver Kontakte: - Identifikation von Quellen ohne aktuelle Patient:innen/Verordnungen. - Strukturierte Reaktivierungsstrecken aufsetzen. - Rückgewinnung in definierte Pipeline-Stufen überführen. - Telefonische Marktbearbeitung & Kontaktstrecken: - Proaktive telefonische Ansprache mit klarer Zielsetzung. - Planbare Touchpoints statt einmaliger Kontakte. - Einwandbehandlung, Nutzenargumentation und Verbindlichkeit herstellen. - Lead-Qualifizierung & Terminvorbereitung für den Außendienst: - Bedarf, Struktur, Entscheider, Volumen und Prozesse der Einrichtung klären. - Außendienst-Termine vorqualifizieren. - Saubere CRM-Dokumentation und strukturierte Übergabe. - Follow-up- & Pipeline-Management: - Konsequentes Nachfassen. - Pipeline aktiv pflegen. - Nächste Schritte fixieren. - Umsetzung von Standards. - Steuerung Versorgungseintritt (operativ-kommerziell): - Hürden im Versorgungseintritt identifizieren und abbauen. - Schnittstelle zwischen Zuweiser – Intake – operativer Versorgung sichern. - Beschleunigung: von Kontakt → Versorgungseintritt. - KPI-Tracking & kontinuierliche Verbesserung: - Steuerung über Aktivitäts- und Ergebnis-KPIs. - Nutzung von Daten/Reports zur Priorisierung. - Mitentwicklung unserer Inside-Sales-Standards und Playbooks. Qualifications - Erfahrung in Inside Sales / Telesales / Presales / Account Development. - B2B ideal, aber keine Voraussetzung. - Gesundheitswesen/Homecare von Vorteil, aber kein Muss. - Freude an proaktiver Telefonie und dem Arbeiten mit Kontaktstrecken. - Struktur, Disziplin und ein gutes Gefühl für Priorisierung. - Kommunikationsstärke: klar, verbindlich, empathisch. - Sicher im Umgang mit CRM/Tools (oder sehr lernstark); datenaffin. - Sehr gutes Deutsch in Wort und Schrift. Requirements - Unbefristetes Arbeitsverhältnis. - 100 % Remote, ortsunabhängige Arbeit im Homeoffice. - Familienfreundliche Arbeitszeiten in Voll- oder Teilzeit (mind. 30 Stunden/Woche). - Kein Schichtdienst, keine Feiertage und Wochenenden, keine Rufbereitschaft. - Flexible Urlaubsgestaltung bei 31 Tagen Urlaub. - Komplette Hardwareausstattung, mit Handy, Notebook, Monitor, Drucker usw. Benefits - Transparentes Vergütungsmodell plus steuerfreie Homeoffice-Pauschale. - Steuerfreie monatliche Zuschüsse und weitere attraktive Zusatzleistungen. - Attraktives Vergütungspaket zwischen 37.000 € und 43.000 € brutto jährlich für eine Vollzeitstelle. - Private Krankenzusatzversicherung ohne Gesundheitsprüfung. - Betriebliche Altersvorsorge. - Gesundheits Card Plus Vorteilswelt.

Title: Inside Sales Representative (Remote) Location: US Remote Job Description: Build a stable career and help families gain peace of mind You're looking for a position in inside sales because you love building strong relationships with customers and team members alike. You have incredible listening skills and a real talent for understanding and overcoming objections. What if you could have an impactful sales career working from home without the pressure of knocking door-to-door or visiting client businesses? As an Inside Sales Representative (remote) with Precoa, you will follow up with warm leads who have already expressed interest in preplanning. Making around 200 dials per day, you’ll set client appointments to meet with a local professional to craft an intentional plan and gain peace of mind. You’ll support our Field Sales team by providing the most accurate information possible to help them educate the clients and drive our mission to prearrange all families. As one of our customer-facing voices, your work is instrumental to our continued growth! What you’ll do (and why you’ll love doing it) - Launch an impactful career: You’ll develop your sales skills and level up through ongoing training and professional development so you can benefit now and in the future. - Enjoy flexibility: You’ll work remotely with a flexible schedule including half-day Fridays which allows you to balance life outside of work. - Champion needed solutions: You’ll be provided warm leads who are interested in the recession-proof service you are selling. - Enjoy a stable base + unlimited bonuses: You control what you make with the security of base pay and the excitement of bonuses based on your efforts. Requirements If you have these skills, we want to talk with you! - Sales experience (phone, in-person, insurance, retail) - Demonstrate common sense, compassion, and empathy, on the phone and with colleagues - Comfortability with PC operations, software and video conferencing - Ability to type notes effectively, experience with CRM systems a bonus! - Ability to work any designated day shift (Monday-Thursday 9 hour shifts, Friday 4 hour shift and done by 12PM PST) Benefits What we offer you as part of #PrecoaLife - Work from home/remote - flexible shifts: 9 hours Mon-Thurs and half-day Fridays - Competitive hourly base pay and uncapped monthly bonuses - We generate all warm leads for you, no prospecting or cold calling required - 18 days PTO and 6-weeks minimum paid parental leave - Health, Dental, and Vision benefits - 401k, with a 2% company match and $25,000 Life Insurance Policy About Precoa At Precoa, our people are the heart of our success. Core Employees strive to live our values of kindness, progression, and craftsmanship every day — bringing emotional intelligence, common sense, positivity, and authentic connection to everything they do. If you love solving challenges, building real relationships, and driving meaningful results, you’ll feel right at home here. We’re a national leader in the preneed industry. Our passion is helping people plan today so their families can focus on connection when they need it most. Recognized as one of The Oregonian’s Top Workplaces for 14 consecutive years, we’re committed to creating a place where you can live a fulfilling life, do meaningful work, grow your potential, and enjoy the journey along the way. Headquartered in Portland, OR, with a satellite office in Utah, we’re a team driven to make a difference — every day, through every connection.