• Manage product listings including tags, descriptions and page updates in Shopify • Conduct competitor and pricing analysis to keep product pricing competitive • Research new products, suppliers and market trends • Support general Shopify backend maintenance and housekeeping • Draft and send emails including payment reminders, customer follow-ups and supplier correspondence • Organise and maintain data in Google Sheets with clean, structured formatting • Manage files and documentation in Google Drive • Create and maintain standard operating procedures (SOPs) for recurring tasks • Research and provide pricing on flights, accommodation and logistics for staff attending events • Coordinate event admin through Jotform including applicant communications and approval workflows • Support event planning tasks as directed by the team • Help set up automated email responses and workflows using Jotform and Zapier • Assist with building FAQ templates and automated customer responses using AI tools such as ChatGPT • Identify opportunities to streamline repetitive tasks through simple automation

• Perform outbound cold calls using Mojo Power Dialer to various leads including FSBOs, expired listings, absentee owners, pre-foreclosures, and circle prospecting • Qualify motivated sellers and identify listing opportunities • Handle objections professionally while building rapport with prospects • Schedule listing appointments directly on the agent's calendar • Follow up with leads via phone, text message, and email • Accurately update call dispositions within Mojo Dialer • Maintain the CRM with organized notes, follow-up reminders, and lead tracking • Assist with listing paperwork and contract draft preparation • Coordinate documents with clients and provide general administrative support • Maintain organized digital files and transaction documentation • As the business expands, the role may evolve to include Transaction Coordination responsibilities

Title: ILS Assistant (Limited-Term, Part-Time) Location: Davenport, IA Workplace: onsite Category: Legal Job Description: Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. POSITION SUMMARY: This position will assist the position of Immigration and Legal Services (ILS) Program Director of World Relief Quad Cities Immigration Legal Services which serves immigrant community in the Quad Cities and beyond including education and outreach. This is a limited-term position funded through a grant agreement until 9/30/27 and contingent upon funding extension. ROLE & RESPONSIBILITIES: - Communicate all correspondence from USCIS and WRQC ILS Department to clients, including reminder phone calls to clients for their appointments and required documentation - Assist in file organization, mailing applications and immigration packages - Schedule client appointments and administer reminder phone calls when needed - Upon completion of required training, prepare all immigration forms, request checks and send in finalized documents - Follow up on all USCIS requests - Interpret and translate for clients at ILS appointments, as need - Attend all trainings and conference calls as required by funders or as assigned - Create/Assist in creating events and/or make presentations for education and outreach in the QC area, including KYR presentations - Attend conferences/events to advertise ILS services; Plan and facilitate workshops - Assist with prompt filing and data entry of all correspondence from the government and communicate pertinent information to the appropriate client - Comply with all of the WRQC ILS polices in procedures JOB REQUIREMENTS: - Mature and personal Christian faith - Committed to the mission, vision, and values of World Relief - Desire to serve and empower the Church to impact vulnerable communities - Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document - Proficiency in Microsoft Excel, Word, and Outlook required; Ability to learn and use LawLogix database  - Accurate data entry skills - Strong administrative experience in an office setting World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees. World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. *** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Role Description As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive, and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Schedule: Monday through Friday from 8 am to 5 pm Eastern Standard Time. Weekends (Saturday) will be required on a rotating basis. If you reside in the state of Virginia, you’ll enjoy the flexibility to telecommute from home. Primary Responsibilities - Managing administrative intake of members - Work with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers - Process incoming and outgoing referrals, and prior authorizations, including intake, notification, and census roles - Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review - Handle resolution/inquiries from members and/or providers Qualifications - High School Diploma / GED - 2+ years of experience working with individuals receiving Medicaid - 1+ years of customer service experience - Intermediate experience with MS Word, Excel (create, edit, save documents) and Outlook (email and calendar management) - Reside in the state of Virginia - Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) Requirements - Prior work at home experience - Experience working within the health care industry and with health care insurance - Experience working in a hospital, physician's office, or medical clinic setting - A clerical or administrative support background - Experience working in a call center - Bilingual in Spanish, Farsi, or Vietnamese Benefits - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)