Title: ILS Assistant (Limited-Term, Part-Time) Location: Davenport, IA Workplace: onsite Category: Legal Job Description: Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. POSITION SUMMARY: This position will assist the position of Immigration and Legal Services (ILS) Program Director of World Relief Quad Cities Immigration Legal Services which serves immigrant community in the Quad Cities and beyond including education and outreach. This is a limited-term position funded through a grant agreement until 9/30/27 and contingent upon funding extension. ROLE & RESPONSIBILITIES: - Communicate all correspondence from USCIS and WRQC ILS Department to clients, including reminder phone calls to clients for their appointments and required documentation - Assist in file organization, mailing applications and immigration packages - Schedule client appointments and administer reminder phone calls when needed - Upon completion of required training, prepare all immigration forms, request checks and send in finalized documents - Follow up on all USCIS requests - Interpret and translate for clients at ILS appointments, as need - Attend all trainings and conference calls as required by funders or as assigned - Create/Assist in creating events and/or make presentations for education and outreach in the QC area, including KYR presentations - Attend conferences/events to advertise ILS services; Plan and facilitate workshops - Assist with prompt filing and data entry of all correspondence from the government and communicate pertinent information to the appropriate client - Comply with all of the WRQC ILS polices in procedures JOB REQUIREMENTS: - Mature and personal Christian faith - Committed to the mission, vision, and values of World Relief - Desire to serve and empower the Church to impact vulnerable communities - Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document - Proficiency in Microsoft Excel, Word, and Outlook required; Ability to learn and use LawLogix database  - Accurate data entry skills - Strong administrative experience in an office setting World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees. World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. *** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Role Description As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive, and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Schedule: Monday through Friday from 8 am to 5 pm Eastern Standard Time. Weekends (Saturday) will be required on a rotating basis. If you reside in the state of Virginia, you’ll enjoy the flexibility to telecommute from home. Primary Responsibilities - Managing administrative intake of members - Work with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers - Process incoming and outgoing referrals, and prior authorizations, including intake, notification, and census roles - Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review - Handle resolution/inquiries from members and/or providers Qualifications - High School Diploma / GED - 2+ years of experience working with individuals receiving Medicaid - 1+ years of customer service experience - Intermediate experience with MS Word, Excel (create, edit, save documents) and Outlook (email and calendar management) - Reside in the state of Virginia - Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) Requirements - Prior work at home experience - Experience working within the health care industry and with health care insurance - Experience working in a hospital, physician's office, or medical clinic setting - A clerical or administrative support background - Experience working in a call center - Bilingual in Spanish, Farsi, or Vietnamese Benefits - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Role Description We are seeking an ambitious, highly organised, and proactive Personal Assistant to provide comprehensive executive support to the Managing Director. This opportunity is ideal for an individual who is looking for more than just a job. We are looking for someone who is eager to build a long-term career, grow with our organisation, and become a trusted business partner as the business continues to expand. The successful candidate will have the opportunity to gain exposure to executive leadership, Human Resources Consulting, organisational development, business operations, and strategic projects. Qualifications - Industrial Psychology - Human Resource Management - Business Administration - Business Management - Office Management - Office Administration - Public Management - Management Assistant or another relevant qualification. Requirements - 2–4 years' experience in a Personal Assistant, Executive Assistant, Office Administrator, Administrative Coordinator or similar role. - Experience supporting senior management will be advantageous. - Experience in an HR consulting, professional services, recruitment or corporate environment will be an added advantage. - Advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook). - Excellent written and verbal communication skills. - Strong organisational, planning and time management skills. - Valid driver's licence. - Willingness to travel when required. - Flexibility to work outside normal business hours when operationally required. Benefits - Opportunity to gain exposure to executive leadership. - Involvement in Human Resources Consulting, organisational development, business operations, and strategic projects.

Role Description The Assistant Dean directs and provides leadership to faculty to ensure consistent, high-quality delivery of program courses and curricula in an environment and manner that achieves superior student outcomes. This includes, but is not limited to: - Helping to coordinate and implement retention and persistence initiatives. - Faculty coaching and evaluation. - Ensuring academic and operational compliance. - Regular data collection, analysis, and reporting. Responsibilities include: - Ensuring that program courses are staffed with qualified, trained, high-quality instructors. - Participating in the recruitment of faculty and ensuring that the Talent Acquisition team is aware of faculty recruitment needs. - Interviewing and selecting qualified faculty for the program. - Orienting new faculty and developing, updating, and implementing faculty orientation materials and processes as needed. - Supervising and evaluating assigned faculty, providing regular and timely feedback and coaching. - Preparing, assessing, and communicating faculty and course performance and faculty qualification metrics. - Participating in preparing course and faculty schedules, including immersion schedules. - Monitoring and reporting on faculty workload. - Monitoring, aggregating, and reporting weekly at-risk/persistence data. - Providing ongoing faculty development and training. - Guiding faculty regarding student concerns and escalations. - Monitoring and enforcing faculty completion of expected duties. - Tracking faculty qualifications regarding education, certifications, and licensure. - Collaborating with Student Services regarding student concerns. - Serving as a role model and mentoring faculty and students. - Soliciting recommendations from faculty for academic budget. - Ensuring regular meetings of the faculty to facilitate communication. - Assisting with administrative duties associated with accreditation requirements. - Performing other duties as assigned. - Complying with all policies and standards. Qualifications - Graduate degree in the program field required in graduate programs. - Master's Degree in the program field required in undergraduate programs. - 2+ years’ experience in education, training, or staff development at the baccalaureate level or above. - 1+ year online teaching experience. - Proficiency with online instructional technology applications and Microsoft Office. - Excellent oral and written communication skills. - Previous leadership experience. - Strong interpersonal, organizational, time management, and conflict resolution skills. - Ability to interact with all levels: students, faculty, leadership, and staff. - Strong customer service orientation and customer service skills. - Ability to lead, direct, and advise faculty. - Ability to use a variety of technology applications. - In programs that require graduates to obtain licensure to practice, the license is required. - In programs that require graduates to obtain additional certification to practice, the certification is required. Benefits - Health, dental, vision, life and disability insurance. - 401k Retirement Program + 6% employer match. - Participation in Covista’s Flexible Time Off (FTO) Policy. - 12 Paid Holidays.