Role Description As the Business Development Director for our Aviation business, you will lead the firm's growth in this market. This includes: - Defining our aviation pursuit strategy. - Cultivating relationships with the executives who lead these programs. - Determining which opportunities the firm pursues. - Aligning our full portfolio of services with the outcomes they need to achieve. - Leading the pursuits that shape our next phase of growth. What You Will Lead: - Define the aviation growth strategy - determine where the firm competes, which pursuits to prioritize, and how we win. - Build executive-level relationships with airport owners, public agencies, and teaming partners that develop into enduring client engagements. - Lead high-value pursuits end-to-end - capture strategy, win themes, proposals, and interviews - while cross-selling our integrated services. - Lead and develop the team - mentor our business development staff and build a growing function as the firm scales in aviation. - Instill pipeline discipline - maintain accurate forecasting and provide leadership with a clear, credible view of where growth is originating. Qualifications - 15+ years of business development, capture, or client development experience, with a demonstrated record of winning work and growing revenue. - Established experience in aviation (or adjacent public infrastructure), including relationships with airport owners, agencies, or partners. - Proven success leading complex, executive-level pursuits from initial engagement through signed contract. - The executive presence to establish credibility with senior clients and the strategic judgment to identify the opportunities worth pursuing. - Experience directing capture and proposal efforts, with the discipline to manage a rigorous pipeline and CRM. - A track record of developing people and working with cross-functional teams. Requirements - Location: Remote, with regular travel to client sites, conferences, and company locations. - Compensation: $190,000 – $239,000 annually, plus commission bonus potential. Physical & Environmental Requirements - Ordinary ambulatory skills to move around the office and visit other locations. - Ability to stand, walk, stoop, kneel, crouch, and manipulate light to medium weights (10-50 pounds). - Good hand-eye coordination, dexterity, and visual acuity for keyboard work and reading technical documentation. - Frequent sitting, reaching with hands and arms, talking, and listening. Equal Opportunity & Accommodations Paslay Group is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. Paslay Group will provide reasonable accommodations in compliance with the Americans with Disabilities Act.

• Develop and manage relationships with dealers and independent door shops to drive sales growth and share of wallet within the assigned territory. • Identify, recruit, and onboard new dealers, supporting activation plans that improve product adoption, assortment, and sell-through. • Drive down-channel demand generation through indirect selling, influencing dealer sales behavior and product recommendation at the point of sale. • Support new product launches, promotions, and premium mix initiatives to increase visibility and conversion. • Deliver product, solution-based selling, and value-proposition training to dealer sales teams and installers. • Partner with distribution and other business unit sales teams to improve lead management and conversion, reinforcing best practices around follow-up, qualification, and execution. • Leverage CRM and lead management tools to track activity, manage opportunities, and measure activation effectiveness. • Collaborate cross-functionally with Sales Enablement, Channel Marketing, Product, and Regional Sales to align strategy and execution. • Monitor local market conditions, competitive activity, and dealer performance, adjusting activation plans as needed. • Serve as a trusted local resource for dealers by bringing insights, tools, and solutions that help them grow their door business. • Collaborate with 2-step distribution sales teams in the market for a cohesive market approach.

Role Description We are currently seeking a Customer Experience & Business Development Representative to join our growing team. This role is ideal for an individual who is passionate about delivering outstanding customer experiences while contributing to business growth. You will serve as a trusted resource for customers by providing timely assistance, offering tailored solutions, and identifying opportunities to expand customer relationships. The successful candidate is an excellent communicator with strong organizational skills, a customer-focused mindset, and the ability to balance service excellence with sales objectives. Key Responsibilities - Customer Experience - Deliver professional and timely support through phone, email, and text communications. - Respond to customer inquiries regarding products, services, pricing, and company policies. - Resolve customer concerns effectively while maintaining a high standard of professionalism. - Conduct follow-up communications to ensure customer satisfaction and strengthen client relationships. - Business Development - Assess customer needs and recommend products or services that align with their objectives. - Introduce relevant promotions, service enhancements, and additional solutions when appropriate. - Identify and qualify new business opportunities through customer interactions. - Foster long-term customer relationships that support retention and repeat business. - Contribute to individual and team performance by achieving established sales and customer engagement goals. - Operations & Administration - Maintain accurate and up-to-date customer information within the company's CRM platform. - Document customer interactions, sales activities, and follow-up actions thoroughly. - Monitor customer feedback and communicate insights that support continuous improvement initiatives. - Team Collaboration - Meet established service levels, productivity standards, and performance expectations. - Collaborate with colleagues to enhance customer satisfaction and operational efficiency. - Participate in ongoing training to remain knowledgeable about company offerings, systems, and best practices. Qualifications - Exceptional verbal and written communication skills. - Strong customer service, relationship management, and interpersonal abilities. - Experience in customer service, sales, account management, or business development is considered an asset. - Demonstrated problem-solving, negotiation, and decision-making skills. - Proficiency with CRM software and standard business communication tools. - Ability to manage multiple priorities in a fast-paced environment. - Self-motivated with a strong sense of accountability. - Professional, dependable, and results-oriented. - Customer-focused with a proactive, solution-driven approach. - Strong organizational and time-management skills. - Ability to work independently while contributing effectively within a collaborative team environment. Benefits - Flexible scheduling options. - Comprehensive onboarding and ongoing professional development. - Performance-based incentives and advancement opportunities. - A supportive, collaborative, and growth-focused workplace. - Opportunities to build valuable customer service and business development experience. Eligibility Applicants must be legally authorized to work in Canada and currently reside in one of the following provinces: - British Columbia - Alberta - Saskatchewan - Manitoba - Ontario - Newfoundland and Labrador

• Lead the full proposal lifecycle, including the development, organization, and submission of assigned proposals in response to client RFPs and teaming partner requests. • Ensure all submission criteria are met, materials are formatted correctly, and final reviews ensure grammatical accuracy, consistency, and visual quality. • Develop and maintain proposal schedules, templates, checklists, and style guides to ensure timely, organized, and high-quality submissions. • Draft, edit, and refine technical narratives, project descriptions, resumes, and tailored content that reflects the company’s strengths and capabilities. • Collaborate with internal staff, management, and external business partners to gather information, manage input, and ensure all required details are integrated into proposal submissions. • Track proposal outcomes, maintain win/loss data, and develop resources to improve proposal efficiency and quality. • Prepare and organize interview materials, coordinate with internal and external partners to gather content, confirm participant details, and manage timelines to ensure readiness for interviews. • Assist with logistics planning, including practice sessions, equipment needs, and supporting team members during interviews. • Develop and distribute marketing materials such as brochures, pamphlets, and branded items for events and client outreach. • Develop and maintain positive relationships with clients, teaming partners, and Quinn personnel to support business growth. • Assist with conference and event logistics, including registrations, hotel reservations, and material preparation as needed. • Coordinate with management to update and maintain Quinn’s website and marketing content as needed. • Perform additional duties as assigned to support marketing, business development, and company initiatives.