AO Nation

Role Description We are seeking a Customer Support & Client Relations Specialist who enjoys helping people, building relationships, and providing exceptional service. This position is ideal for someone who is dependable, professional, and enjoys meaningful conversations with customers while contributing to a positive team environment. - Assist customers by phone, email, and text with questions and service needs. - Provide knowledgeable, friendly support and guidance. - Listen to customer needs and recommend appropriate solutions. - Help resolve concerns while ensuring a positive customer experience. - Maintain customer records and follow up on requests. - Work with a team to support customer satisfaction and business goals. Qualifications - Strong communication and interpersonal skills. - A professional, reliable, and customer-focused approach. - Patience, attention to detail, and the ability to build rapport with others. - Comfortable using computers, email, and basic workplace technology. - Previous experience in customer service, administration, sales, retail, hospitality, or other people-focused roles is an asset. - A willingness to learn new systems and processes. Requirements - Be legally authorized to work in Canada. - Currently reside in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, or Newfoundland and Labrador. Benefits - Comprehensive training and ongoing support provided. - Flexible scheduling options. - A welcoming workplace that values experience and professionalism. - Opportunities to continue developing skills and building a rewarding career. - Performance-based incentives and growth opportunities.

Role Description We are currently seeking a Customer Experience & Business Development Representative to join our growing team. This role is ideal for an individual who is passionate about delivering outstanding customer experiences while contributing to business growth. You will serve as a trusted resource for customers by providing timely assistance, offering tailored solutions, and identifying opportunities to expand customer relationships. The successful candidate is an excellent communicator with strong organizational skills, a customer-focused mindset, and the ability to balance service excellence with sales objectives. Key Responsibilities - Customer Experience - Deliver professional and timely support through phone, email, and text communications. - Respond to customer inquiries regarding products, services, pricing, and company policies. - Resolve customer concerns effectively while maintaining a high standard of professionalism. - Conduct follow-up communications to ensure customer satisfaction and strengthen client relationships. - Business Development - Assess customer needs and recommend products or services that align with their objectives. - Introduce relevant promotions, service enhancements, and additional solutions when appropriate. - Identify and qualify new business opportunities through customer interactions. - Foster long-term customer relationships that support retention and repeat business. - Contribute to individual and team performance by achieving established sales and customer engagement goals. - Operations & Administration - Maintain accurate and up-to-date customer information within the company's CRM platform. - Document customer interactions, sales activities, and follow-up actions thoroughly. - Monitor customer feedback and communicate insights that support continuous improvement initiatives. - Team Collaboration - Meet established service levels, productivity standards, and performance expectations. - Collaborate with colleagues to enhance customer satisfaction and operational efficiency. - Participate in ongoing training to remain knowledgeable about company offerings, systems, and best practices. Qualifications - Exceptional verbal and written communication skills. - Strong customer service, relationship management, and interpersonal abilities. - Experience in customer service, sales, account management, or business development is considered an asset. - Demonstrated problem-solving, negotiation, and decision-making skills. - Proficiency with CRM software and standard business communication tools. - Ability to manage multiple priorities in a fast-paced environment. - Self-motivated with a strong sense of accountability. - Professional, dependable, and results-oriented. - Customer-focused with a proactive, solution-driven approach. - Strong organizational and time-management skills. - Ability to work independently while contributing effectively within a collaborative team environment. Benefits - Flexible scheduling options. - Comprehensive onboarding and ongoing professional development. - Performance-based incentives and advancement opportunities. - A supportive, collaborative, and growth-focused workplace. - Opportunities to build valuable customer service and business development experience. Eligibility Applicants must be legally authorized to work in Canada and currently reside in one of the following provinces: - British Columbia - Alberta - Saskatchewan - Manitoba - Ontario - Newfoundland and Labrador

Role Description We're seeking a motivated Client Success & Growth Specialist to join our expanding team. This position is well suited for someone who enjoys working with people, delivering outstanding service, and helping customers discover solutions that meet their needs. As a member of our team, you'll play an important role in supporting customers, strengthening client relationships, and contributing to business growth through meaningful interactions. If you're a confident communicator with a passion for customer satisfaction and a results-driven approach, we'd like to hear from you. What You'll Be Doing - Deliver Outstanding Customer Support - Respond to customer inquiries by phone, email, and messaging platforms in a timely and professional manner. - Assist customers with questions about products, services, pricing, and company policies. - Resolve customer concerns efficiently while maintaining a positive customer experience. - Follow up with clients to ensure their needs have been met and satisfaction remains high. - Drive Customer Growth - Learn about customer needs and recommend products or services that provide value. - Present additional products, upgrades, and promotional offers when appropriate. - Identify opportunities to generate new business and strengthen existing customer relationships. - Support customer retention through exceptional service and ongoing engagement. - Work toward established sales, conversion, and customer satisfaction objectives. - Maintain Accurate Records - Update and manage customer information using the company's CRM system. - Record customer communications, sales activities, and follow-up tasks. - Share customer feedback and trends that may improve products, services, or processes. - Contribute to Team Success - Meet performance expectations for productivity, responsiveness, and service quality. - Collaborate with colleagues to improve customer experiences and operational processes. - Participate in training and professional development to stay informed about company products, services, and best practices. Qualifications - Excellent verbal and written communication abilities. - Strong interpersonal skills with a commitment to delivering exceptional customer service. - Experience in customer support, sales, retail, client services, or account management is considered an asset. - Effective problem-solving, negotiation, and organizational skills. - Comfortable using CRM systems and standard business software. - Ability to manage multiple priorities in a fast-paced environment. Requirements - Professional, dependable, and self-directed. - Positive attitude with a strong focus on customer success. - Goal-oriented and motivated to achieve performance objectives. - Excellent time-management and organizational skills. - Able to work independently while contributing to a collaborative team culture. Benefits - Flexible scheduling to support work-life balance. - Paid training and ongoing coaching. - Performance-based bonus and incentive opportunities. - Career advancement and professional development. - Supportive team environment focused on collaboration and success. Eligibility Requirements - Be legally authorized to work in Canada. - Currently reside in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, or Newfoundland and Labrador.

Role Description We're looking for a Client Support & Customer Success Representative to join our growing team. If you enjoy helping people, communicating with customers, and building positive relationships, this could be the opportunity for you. Whether you're starting a new career or bringing experience from customer service, retail, hospitality, administration, or another client-focused role, we provide the training and support to help you succeed. - Respond to customer inquiries by phone, email, and text. - Provide information about products, services, and company policies. - Resolve customer concerns with professionalism and care. - Recommend products or services that best meet customer needs. - Maintain accurate customer records using our CRM system. - Work collaboratively to achieve customer service and performance goals. Qualifications - Strong communication and interpersonal skills. - A positive, customer-focused attitude. - Good organizational and problem-solving abilities. - Comfortable using computers and business software. - Previous customer service or sales experience is an asset but not required. Requirements - Applicants must be legally authorized to work in Canada and currently reside in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, or Newfoundland and Labrador. Benefits - Comprehensive training and ongoing support. - Flexible scheduling. - Performance-based incentives. - Career growth and development opportunities. - A supportive and collaborative team environment.

Role Description AO Globe Life is expanding across Canada and opening a limited number of seats on our Client Enrollment team. Fully remote. You meet Canadian families over Zoom who have already asked to hear from us, help them choose coverage that fits their life, and get paid every week for the work you do. WHAT THE DAY LOOKS LIKE: - Meet Canadian families over Zoom (they booked the meeting, not you) - Walk them through their benefit options in plain language - Help them choose coverage that fits — not the biggest number on a chart - Complete applications cleanly and follow up like a pro - Sit in on daily coaching — more locker room than boardroom Qualifications - People who write and speak clearly - People who show up when they say they will - People who are curious about others - People who are done being invisible in a large company Requirements - Legally eligible to work in Canada - Resident of BC, AB, SK, MB, ON or NL - Reliable internet and a quiet home setup Benefits - Health, dental & vision benefits after qualification period - Life insurance for you and your spouse (union benefit through OPEIU Local 277) - Company-paid incentive trips: Dublin, Dubai, Cabo, Ibiza, Tulum - Recognition programs — MacBook Pro, Jeep Wrangler, Rolex incentives - 100% remote, work-from-home setup — Canada wide (BC, AB, SK, MB, ON, NL) - Defined leadership track: Associate → Senior → Team Lead → Manager - Daily coaching, weekly training, monthly leadership sessions Urgency Next virtual training cohort starts in the coming weeks. We are interviewing on a rolling basis and closing this intake once seats are filled — apply this week to be considered for the current cohort. How to Apply If you have read this far, you are probably the person we want to talk to. Apply this week — Zoom interviews within 48 hours.

Role Description We are currently selectively hiring individuals who are serious about building a career in Client Advisory and Remote Sales. If you are self-motivated, professional, and value structure, coaching, and performance, this may be a strong fit. - WORK FROM HOME!!!! - Do you enjoy talking to people/build client relationships? - Do you want a team style atmosphere to work in? - Do you want to be able to work at home & stay safe? - Then WE HAVE THE JOB FOR YOU!!!!! - ONLINE INTERVIEWS THIS WEEK! We are unionized with UNIFOR 247 membership. We offer full benefits, retirement package, full training, flexibility in hours, as well as above average weekly and residual income. We will provide training! Compensation: - Above average weekly income ($65-$85K + in first year) - Bonuses - Residual Income - Exceptional commission rates - Trip Incentives Qualifications - Friendly, outgoing and professional - Strong communication skills - Computer skills - Speak fluent English - Team-oriented mentality inspired to reach and exceed goals Requirements - You must be legally eligible to work in Canada and live in BC, AB, SK, MB, ON, NL in Canada Benefits - Full benefits - Retirement package - Full training - Flexibility in hours - Above average weekly and residual income Company Description Our approach is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. - Publicly we: - Defend Workers’ Rights - Advocate for Financial Reform - Support Health Care Reform - Champion for a Fair Economy - Privately we: - Visit, meet, and help thousands of families a year - Offer affordable, permanent, portable Financial Services We are one big, passionate family. We live on the edge of the customer experience business. Great people make that great experience possible. We are dedicated to helping individuals, groups, and organizations meet their needs. What we are currently being faced with is such rapid growth in our company over the past couple of months, that the Executive Team has decided to expand our team. We understand that is a great problem to have, but we need to bring more team members on board to help our operation in this expansion and to service our clients properly.

Role Description We are looking to HIRE LICENCED LLQP Insurance Agents! This is an amazing opportunity with our company that provides you the leads and you have the ability to start a solid career! (Willing to help in process to get licence if needed). We're currently hiring multiple positions ~ AND you work from HOME! Virtual Interviews this WEEK! Are you looking for a career change or for a growth opportunity? Do you enjoy working with people and a team-styled approach towards building a business? We are looking for candidates from various backgrounds who appreciate a company that takes pride in making day-to-day tasks competitive, fun, and rewarding. We believe that by creating an atmosphere where people thrive, our inspired staff will lead to satisfied clients. We are unionized with UNIFOR 247 membership. We offer full benefits, retirement package, full training, and flexibility in hours, as well as above-average weekly and residual income. Responsibilities - Connecting by telephone with warm lead clients to coordinate an opportunity to virtually present them a family protection package. - Engage with families, seniors, and singles to explain insurance options to protect their family now and in the future. - Serve as an attentive listener when communicating with new and potential clients in order to accurately identify their unique needs prior to pursuing specific insurance sales. - Update reports, records, and other organizational tools to accurately report progress. - Work in a team environment coaching new hires. - Actively recruit new hires to build your team. - Manage and mentor your team throughout the hiring, training, and mentoring process. Qualifications - Job seekers must already have ONTARIO, ALBERTA, NEWFOUNDLAND or BRITISH COLUMBIA LLQP LICENCE or be willing to get an insurance license. - Basic Computer Skills required. - High School Diploma. - Experience working with Customer Service a benefit. What You Can Bring - Strong communication and interpersonal skills. - Professionalism and reliability. - Organization and attention to detail. - Curiosity and a desire to understand people. - Comfort interviewing and assessing talent. Successful Applicants Will Receive - Above average income. - Bonuses. - Life Time Residual Income. - Trip Incentives. - Full Benefits (Health, Vision, Dental, Life). - Full Training. - Skills for life: how to solve problems, how to adapt to change, and how to work through adversity. - The chance to work with people who will become your second family. How We Support You - Recruiting training and mentorship. - Supportive leadership and team collaboration. - Opportunities for advancement. - A culture built on growth, service, and integrity. Note: You must be legally eligible to work in Canada and live in BC, AB, SK, MB, ON, NL in Canada.

Role Description We’re seeking career-minded people to seize opportunities and become the next valued member of our team. As a member of our team, you’ll be able to impact the lives of thousands of working families nationwide. - Customize programs to ensure families' protection - Contact prospective clients through warm leads given to you by the company - Monitor customer satisfaction Daily and Monthly Responsibilities: - While working from home via Zoom, proactively contact all leads and schedule appointments to recommend appropriate protection programs, quote, and place coverage. - Determine specific clients’ needs by researching current coverage and options, and grow and maintain business through product sales, referrals, and renewals. - Meet or speak with clients daily, providing information about policies, and answering questions related to coverage and premiums. - Obtain approval through completion of coverage application. Qualifications - High school diploma or equivalent - Strong communication skills - Fluency in Basic Computer Skills - IE: Zoom, Microsoft Office - Passion for helping others - Strong English language skills Benefits - Bonuses - Lifetime Residual Income - Trip Incentives - Full Benefits (Health, Vision, Dental, Life) - Full Training - Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity - The chance to work with people who will become your second family Company Description This is an amazing opportunity with our company that provides you the leads and you have the ability to start a solid career! We're currently HIRING NOW ~ AND you work from HOME! Virtual Interviews this WEEK! Note: You must be legally eligible to work in Canada and live in BC, AB, SK, MB, ON, NL in Canada.

Role Description We are seeking motivated individuals ready to grow professionally while supporting clients through communication, service, and relationship-building. This opportunity is ideal for candidates looking for a structured remote environment with advancement potential, mentorship, and long-term stability. - Conduct virtual client meetings - Maintain organized communication records - Support scheduling and follow-up systems - Provide professional client support - Collaborate with leadership and team members Qualifications - Excellent communication skills - Organized and dependable work habits - Comfortable in remote environments - Positive and professional mindset - Strong willingness to learn and grow - Consistent communication and accountability Requirements - You must be legally eligible to work in Canada and live in BC, AB, SK, MB, ON, NL in Canada Benefits - Full virtual training - Weekly pay structure - Mentorship and coaching support - Advancement opportunities - Team-oriented remote culture focused on growth

Role Description Are you looking for a meaningful remote career where you can grow professionally, develop leadership skills, and make a positive impact while enjoying the flexibility of working from home? We are a growing, mission-driven organization dedicated to helping working families secure valuable financial protection and long-term peace of mind. This opportunity is ideal for individuals who value professionalism, communication, integrity, and consistent personal growth. This is a remote, performance-based role where you will meet virtually with clients, educate families on available protection options, and guide them through the application process with care and professionalism. - You will receive comprehensive training, structured mentorship, and ongoing leadership support designed to help you build confidence, strengthen your communication skills, and create long-term success. - Individuals who demonstrate consistency, reliability, and leadership potential will have opportunities for advancement and mentorship responsibilities as they grow within the organization. Qualifications - Strong communication and active listening skills - Coachable attitude and willingness to follow proven systems - Professionalism and integrity in client interactions - Self-discipline and accountability in a remote environment - Positive, solution-oriented mindset - Ability to work independently while contributing to a team culture - Comfortable using Zoom, email, and basic online platforms - Previous experience in customer service, healthcare, education, hospitality, leadership, or sales is considered an asset, but not required Requirements - Conduct virtual consultations with prospective clients - Clearly explain available protection options and benefits - Build strong, trust-based client relationships - Assist clients through applications and related documentation - Maintain organized records and follow-up activity - Utilize company systems and digital tools effectively - Participate in ongoing training and professional development - Contribute positively to team culture and future leadership initiatives Benefits - 100% remote work environment - Flexible scheduling options - Comprehensive onboarding and training program - Structured mentorship and leadership development - No-cost, company-provided leads - Residual income potential - Advancement opportunities based on consistency and performance - Incentive trips, recognition programs, and team development events Company Description Many successful team members are drawn to this opportunity because it offers more than income alone. It provides flexibility, personal development, mentorship, and the opportunity to build a meaningful long-term career while helping families protect what matters most. We value individuals who are dependable, growth-oriented, and committed to serving others through professionalism, consistency, and strong communication. If you are ready to grow personally and professionally in a supportive remote environment, we encourage you to apply. Note: You must be legally eligible to work in Canada and live in BC, AB, SK, MB, ON, NL in Canada.