• Lead the design, implementation, and evolution of Salesforce ecosystem. • Partner closely with implementation partners, business stakeholders, and internal technical teams. • Deliver scalable, well-architected Salesforce solutions. • Design and oversee end-to-end implementation of Salesforce CRM solutions across single and multi-org environments. • Develop, maintain, and enhance custom Lightning components (Aura/LWC), Visualforce Pages, Apex classes, Platform Events, and APIs. • Architect and support integrations including CTI and MuleSoft. • Evaluate potential technical solutions, weighing benefits and drawbacks. • Establish and champion best practices for Salesforce configuration, customization, and platform governance. • Collaborate with implementation partners and cross-functional teams to define requirements and design solutions. • Contribute to and help evolve architecture standards and guidelines.

• Contribute to all technical aspects of the project, including designing, developing, testing, and deploying Salesforce applications throughout the full development lifecycle. • Quickly learn and apply new Salesforce features, tools, and technologies, while effectively communicating with business owners, technical teams, development partners, and user groups to support solution delivery. • Ensure development projects meet business and end - user requirements by identifying, troubleshooting, and resolving system issues to deliver reliable, high - quality solutions. • Support proof - of - concept efforts and technical solutioning, helping establish the technical vision and partnering with developers to bring that vision to life. • Collaborate closely with stakeholders and team members to enable timely project delivery, supported by strong verbal and written communication skills and effective documentation.

• Lead the architecture, design, and end-to-end implementation of Salesforce Loyalty Cloud solutions. • Design and configure loyalty programs, including membership management, tier structures, points accrual and redemption, rewards, vouchers, promotions, and partner management. • Design and implement personalized customer engagement journeys using Salesforce Marketing Cloud. • Architect integrations between Loyalty Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and third-party applications. • Define scalable solution architecture, integration patterns, security, and governance. • Work closely with business stakeholders to understand requirements and translate them into technical solutions. • Lead technical workshops, solution design sessions, and architecture reviews. • Guide development teams, perform solution reviews, and ensure adherence to Salesforce best practices. • Support deployment planning, testing, production releases, and post-implementation optimization. • Stay up to date with Salesforce product enhancements and recommend best practices.

• As a Solution Architect at TruSummit, you will own the integrity and strength of the solutions recommended to our clients. • You will be a trusted advisor to our clients and a mentor for other TruSummit employees working alongside you. • Define and drive Salesforce adoption strategies that align with business goals and digital transformation initiatives • Lead enterprise discovery and executive stakeholder workshops to align priorities and shape Salesforce strategy. • Advise clients on KPIs, success metrics, and data-driven decision-making frameworks to drive business performance at the project and long-term Salesforce strategy levels • Serve as a strategic advisor to all levels of client stakeholders, translating platform capabilities into business outcomes • Own the end-to-end solution architecture, ensuring scalability, security, performance, and compliance with best practices • Design enterprise Salesforce solutions that integrate declarative features, custom development, and third-party applications • Lead the development of solution architecture artifacts, including diagrams, design documentation, and interface specifications • Define and enforce architectural governance across projects, ensuring consistency in platform standards and reusability • Act as a liaison between business and technical teams, translating functional needs into technical requirements • Evaluate solution options, recommend best-fit approaches, and support proof-of-concept efforts as needed • Oversee the full delivery lifecycle: scoping, design, development, testing, deployment, and post-go-live support • Ensure client and project team understanding and alignment with project scope, timeline, and budget, and proactively manage scope and delivery risks • Actively engage in hands-on configuration and declarative build work as needed • Provide accurate estimates for effort, resourcing, and delivery timelines • Support backlog refinement and user story development, ensuring quality and traceability to business value. • Monitor solution performance and adoption, and ensure client satisfaction • Provide ongoing communication to TruSummit leadership and team members on project status • Support pre-sales activities including scoping, solutioning, and platform demonstrations • Stay current on Salesforce product releases, ecosystem updates, and industry trends • Contribute to internal frameworks, tools, and delivery accelerators to improve solution quality and efficiency • Mentor and guide junior consultants, ensuring delivery excellence and fostering professional growth