Mindera

• Lead the architecture, design, and end-to-end implementation of Salesforce Loyalty Cloud solutions. • Design and configure loyalty programs, including membership management, tier structures, points accrual and redemption, rewards, vouchers, promotions, and partner management. • Design and implement personalized customer engagement journeys using Salesforce Marketing Cloud. • Architect integrations between Loyalty Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and third-party applications. • Define scalable solution architecture, integration patterns, security, and governance. • Work closely with business stakeholders to understand requirements and translate them into technical solutions. • Lead technical workshops, solution design sessions, and architecture reviews. • Guide development teams, perform solution reviews, and ensure adherence to Salesforce best practices. • Support deployment planning, testing, production releases, and post-implementation optimization. • Stay up to date with Salesforce product enhancements and recommend best practices.

Role Description We are looking for a Senior Salesforce Loyalty Cloud Solution Architect with deep expertise in Salesforce Loyalty Cloud and Salesforce Marketing Cloud (SFMC) to lead the design and implementation of enterprise-scale loyalty solutions. This is a highly specialized role requiring hands-on experience delivering end-to-end Salesforce Loyalty Cloud implementations, integrating with Salesforce Marketing Cloud and other Salesforce products to create seamless customer engagement experiences. - Lead the architecture, design, and end-to-end implementation of Salesforce Loyalty Cloud solutions. - Design and configure loyalty programs, including membership management, tier structures, points accrual and redemption, rewards, vouchers, promotions, and partner management. - Design and implement personalized customer engagement journeys using Salesforce Marketing Cloud. - Architect integrations between Loyalty Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and third-party applications. - Define scalable solution architecture, integration patterns, security, and governance. - Work closely with business stakeholders to understand requirements and translate them into technical solutions. - Lead technical workshops, solution design sessions, and architecture reviews. - Guide development teams, perform solution reviews, and ensure adherence to Salesforce best practices. - Support deployment planning, testing, production releases, and post-implementation optimization. - Stay up to date with Salesforce product enhancements and recommend best practices. Qualifications - 8–15+ years of Salesforce platform experience. - Proven experience leading at least one end-to-end Salesforce Loyalty Cloud implementation. - Strong hands-on expertise with Salesforce Marketing Cloud (Journey Builder, Automation Studio, Contact Builder, Email Studio, and Data Extensions). - Experience integrating Loyalty Cloud with Salesforce Sales Cloud, Service Cloud, Commerce Cloud, and external platforms using REST/SOAP APIs. - Strong understanding of Salesforce architecture, integration patterns, and security best practices. - Experience with SQL, AMPscript, HTML/CSS, and JavaScript. - Excellent stakeholder management, communication, and leadership skills. - Experience working in Agile delivery environments. Preferred Qualifications - Salesforce Application or System Architect Certification. - Salesforce Marketing Cloud Consultant Certification. - Salesforce Marketing Cloud Email Specialist Certification. - Salesforce Administrator or Platform App Builder Certification. - Salesforce Loyalty Management Certification/Accreditation (preferred). - Salesforce Data Cloud experience is a strong advantage. Benefits - Work on cutting-edge Salesforce Loyalty Cloud and Marketing Cloud implementations. - Partner with global teams to deliver enterprise-scale digital transformation programs. - Influence architecture decisions and shape customer engagement strategies. - Competitive compensation, continuous learning opportunities, and a collaborative work environment. - Fun, happy and politics-free work culture built on the principles of lean and self-organisation. - Work with large scale systems powering global businesses. - Competitive salary and benefits.

• Mindera is looking for a hands-on **Business Analyst** to embed within a team at a leading UK retailer and own the detail. • This is a delivery-focused analyst role centred on **process mapping, requirements gathering, prioritisation and gap analysis**. • The Business Analyst will work across business, product and engineering, document how things actually work today, • surface where the gaps are, and turn that into clear, prioritised requirements that teams can build against. • We value **empathy, self-organization, and the courage to take risks.** • The right person is driven, comfortable leading the room, and equally happy unpicking a messy process flow as they are challenging a senior stakeholder on priorities. • National and international expected traveling time varies according to project/client and organizational needs: 0%-15% estimated.

Role Description Mindera is looking for a hands-on Business Analyst to embed within a team at a leading UK retailer and own the detail. This is a delivery-focused analyst role centred on: - Process mapping - Requirements gathering - Prioritisation - Gap analysis The Business Analyst will work across business, product and engineering, document how things actually work today, surface where the gaps are, and turn that into clear, prioritised requirements that teams can build against. This is explicitly not a product management role. The client needs someone who is energised by getting into the lower level detail of processes, mapping them end to end, and driving clarity across multiple levels of seniority. We value empathy, self-organization, and the courage to take risks. If you love solving complex problems and believe that teaching others is the best way to learn, you’ll feel right at home here. The right person is driven, comfortable leading the room, and equally happy unpicking a messy process flow as they are challenging a senior stakeholder on priorities. National and international expected traveling time varies according to project/client and organizational needs: 0%-15% estimated. Qualifications - Proven experience as a Business Analyst with a strong track record in process mapping and requirements analysis (not a product manager profile). - Genuinely comfortable working in the lower level detail of processes: documenting, modelling and stress testing how things work. - Confident facilitating workshops and driving outcomes with mixed seniority groups, including senior stakeholders. - Strong stakeholder management: able to challenge, align and prioritise across business, product and engineering. - Skilled with process modelling and BA tooling (for example BPMN process flows, requirements documentation, user stories and acceptance criteria). - Self starting and driven, with the energy to lead conversations rather than wait to be tasked. - Flexibility to travel to different client points of presence and for periodic Mindera team gatherings. - Excellent written and verbal communication. Requirements - Experience in retail or other large, complex enterprise environments. - Exposure to working alongside engineering teams in an agile delivery context. - Experience bridging legacy and modern systems where process gaps commonly appear. Engagement details - Availability: ASAP start is a priority for the client. - Setup: Embedded within the client team, working closely with business, product and engineering stakeholders. - Type: Consulting / contract placement through Mindera. - Travel: Willingness to travel to different client sites and points of presence as the engagement requires, plus periodic travel for Mindera team gatherings. Recruitment Stages - Screening - Reviewing CVs and eligibility verification. - 1st Call - 30 minute call to assess Technical & Culture Fit with IT Recruiter. - Tech Interview - 2 hour call with two of our Cloud Engineers to assess your technical knowledge in depth. The interview includes a theoretical section based on test-case scenarios as well as live practical exercises. - Cultural Interview - 1-hour call with a Minder to assess cultural fit with Mindera and align expectations for both parties. - Project/Client Call - A 30 minute to 1 hour call with the client or project team to assess your technical fit for a specific project and align expectations. Benefits - We work in Self-organization culture and therefore we offer a flexible, supportive environment where you are trusted to manage your own time and career. - Well-being First: health insurance and "Open Holidays" because we trust you to know when you need a break. - Flexible Working hours and Work: Work from our vibrant hubs in Porto, Aveiro, or Coimbra, or choose a remote setup that works for you. As long as you are based in Portugal :) - Career Growth: A dedicated budget for training and conferences, plus a transparent profit-sharing model. - Tools for Success: Choose Laptop & Peripherals that best suit your needs, plus Hotspot with unlimited usage (PT), for work or Netflix ;) - Team work makes the dream Work: Mindera Annual Trip, Sports, and sharing groups to connect and have fun!

• At Mindera, we don’t just "write code." We build products we are proud of, with people we love. • Software Engineering Applications, including Web and Mobile, are at the core of what we do. • We partner with our clients to deliver high-performance, resilient, and scalable systems that impact users and businesses worldwide. • We’re looking for a Senior Cloud Engineer with great experience with AWS to join an agile, collaborative team where your voice matters as much as your code. • You won’t just be managing infrastructure, you’ll be a technical partner helping us build resilient systems that scale. • You will own the entire lifecycle of our AWS cloud infrastructure, ensuring it’s secure, cost-effective, and high-performing, while using Infrastructure as Code (IaC) and CI/CD pipelines to automate everything for smooth, reliable deployment experiences. • We’re looking for someone who loves to build, learn, guide others and actively participate in root cause analysis and observability efforts to help the whole team learn from every challenge.

Role Description We’re looking for a Senior Cloud Engineer with great experience with AWS to join an agile, collaborative team where your voice matters as much as your code. - You won’t just be managing infrastructure; you’ll be a technical partner helping us build resilient systems that scale. - You will own the entire lifecycle of our AWS cloud infrastructure, ensuring it’s secure, cost-effective, and high-performing. - Use Infrastructure as Code (IaC) and CI/CD pipelines to automate everything for smooth, reliable deployment experiences. - Actively participate in root cause analysis and observability efforts to help the whole team learn from every challenge. - Work closely with our leadership (CEO/COO) and our clients to integrate DevOps best practices into the daily workflow. - National and international expected traveling time varies according to project/client and organizational needs: 0%-15% estimated. Qualifications - English is your second nature: Strong English communication skills to collaborate daily with international clients and teammates. - Cloud: Solid experience with AWS (Networking, Accounts, and Infrastructure). - Automation/IaC: Proficiency with Terraform/Terragrunt and Ansible. - Containers: Hands-on with Kubernetes, Docker, and Helm Charts. - CI/CD: Experience setting up pipelines via GitHub Actions, Gitlab, or Jenkins. - Observability: Familiarity with Grafana, Kibana, DataDog, or CloudWatch. - Scripting: Comfortable writing in Bash, Python, or Javascript/Typescript. - The Mindset: Thrive in a politics-free environment and believe the whole team owns the project together. Benefits - Work Your Way: Flexibility to choose where you work from (Remote-first culture). - Growth Mindset: Free English lessons and continuous training/learning opportunities. - Well-being First: Access to counseling and psychotherapy services, and incentives in sports competitions. - Shared Success: Annual profit distribution (subject to company performance and board decision - only for CLT contracts). - The Fun Stuff: Gatherings and annual trip to bond with the team. - Culture of Trust: A collaborative, lean, and self-managed environment where you have the autonomy to make an impact. Company Description While you'll be part of our Blumenau hub in Brazil, you’re joining a global family with offices in Australia, India, Morocco, Portugal, Romania, Spain, UK, USA, and Vietnam.

• Use AI coding assistants such as OpenAI Codex, Claude Code, Cursor, GitHub Copilot, or equivalent tools as part of daily development workflows. • Apply AI-assisted approaches to software design, implementation, testing, debugging, refactoring, and documentation. • Develop and maintain reusable prompts, workflows, skills, and agent instructions that improve engineering effectiveness and consistency. • Use agentic development techniques to accelerate feature delivery while maintaining engineering quality standards. • Contribute to the evolution of AI-enabled engineering practices across teams and projects. • Design, build, and maintain modern web applications across frontend and backend systems. • Develop scalable APIs, services, and user interfaces using modern engineering practices. • Contribute to architectural decisions and system design discussions. • Ensure software solutions meet performance, security, reliability, and maintainability requirements. • Collaborate with multidisciplinary teams to deliver high-quality customer experiences. • Review and validate AI-generated code to ensure production readiness. • Implement automated testing and quality assurance practices throughout the SDLC. • Participate in code reviews and contribute to engineering standards and best practices. • Design and implement mechanisms that increase trust in AI-generated outputs, including automated validation, testing strategies, specification conformance checks, evaluation frameworks, and feedback loops. • Establish guardrails and verification workflows that ensure agent-generated code and artifacts meet functional, security, performance, and maintainability requirements. • Evaluate the effectiveness, reliability, and quality of AI-assisted development workflows and continuously improve them. • Contribute to the development of reliable engineering practices for agentic software development. • Work closely with Product Owners, Designers, QA Engineers, and other Software Engineers. • Support the adoption of AI-enabled engineering practices across teams. • Share knowledge, workflows, and best practices related to AI-assisted software development. • Mentor other engineers on effective and responsible use of AI throughout the software development lifecycle.

• Shift quality left, properly. Help teams catch defects at the cheapest possible moment: during refinement and task definition, before a line of code exists. Join story-writing and design discussions, ask the questions that surface ambiguity and edge cases early, and coach teams to build testability and clear acceptance criteria into the work from the start. • Lift the whole testing pyramid. Work with developers across the full range, from unit and integration tests through to end-to-end and system testing. Help them write tests that are fast, deterministic, and worth trusting; rebalance suites that are top-heavy or flaky; and establish what to test at each level, and why. • Make pipelines fast and cheap. Treat CI as a product. Profile and optimise pipeline definitions, cut wasted compute, parallelise and shard test execution sensibly, and shorten feedback loops so teams get a trustworthy signal in minutes, not hours. Help them see the time and cost their pipelines actually incur, and bring both down. • Bring AI into the quality toolkit. Help teams get real value from AI-assisted development: generating and maintaining tests, accelerating code review, and shortening feedback loops, while keeping a critical eye on what these tools produce so quality and trust do not slip. You champion these tools and show teams how to use them well. • Mentor and enable. This is the heart of the job. Pair with engineers, run workshops, review test code and pipeline changes, and leave behind teams that hold a higher quality bar on their own after you have gone. Success is measured by how much better the team is, not by how much you personally produced. • Own quality strategy across the SDLC. Assess where a team or programme stands, agree a pragmatic plan to improve it, and drive that plan through delivery: test strategy, environments and test data, release confidence, and the metrics that tell everyone whether quality is moving in the right direction.

• Shift quality left, properly. Help teams catch defects at the cheapest possible moment: during refinement and task definition, before a line of code exists. Join story-writing and design discussions, ask the questions that surface ambiguity and edge cases early, and coach teams to build testability and clear acceptance criteria into the work from the start. • Lift the whole testing pyramid. Work with developers across the full range, from unit and integration tests through to end-to-end and system testing. Help them write tests that are fast, deterministic, and worth trusting; rebalance suites that are top-heavy or flaky; and establish what to test at each level, and why. • Make pipelines fast and cheap. Treat CI as a product. Profile and optimise pipeline definitions, cut wasted compute, parallelise and shard test execution sensibly, and shorten feedback loops so teams get a trustworthy signal in minutes, not hours. Help them see the time and cost their pipelines actually incur, and bring both down. • Bring AI into the quality toolkit. Help teams get real value from AI-assisted development: generating and maintaining tests, accelerating code review, and shortening feedback loops, while keeping a critical eye on what these tools produce so quality and trust do not slip. You champion these tools and show teams how to use them well. • Mentor and enable. This is the heart of the job. Pair with engineers, run workshops, review test code and pipeline changes, and leave behind teams that hold a higher quality bar on their own after you have gone. Success is measured by how much better the team is, not by how much you personally produced. • Own quality strategy across the SDLC. Assess where a team or programme stands, agree a pragmatic plan to improve it, and drive that plan through delivery: test strategy, environments and test data, release confidence, and the metrics that tell everyone whether quality is moving in the right direction.

Role Description A lot of teams have been told to "shift left" and have taken it to mean one thing: hand the entire testing pyramid to the developers and hope for the best. The result is familiar. Thin or non-existent QA support, unit tests written to satisfy a coverage gate rather than catch anything, brittle end-to-end suites nobody trusts, and CI pipelines that get slower and more expensive every quarter with nobody tending them. Our clients keep asking us for the same thing: a senior quality mind who can come in, work alongside their engineers, and genuinely change how the team thinks about quality. Not someone to write all the tests for them, someone who makes the whole team better at owning them. That is this role. You will embed with a client, often working across more than one of their development teams, and raise the quality bar from the inside: at the whiteboard before any code is written, in the test suites at every level of the pyramid, and in the pipelines that ship the work. You lead the quality discipline through influence, mentoring, and worked examples, not by taking the testing off anyone's plate. Qualifications - Deep, hands-on quality experience across the entire testing pyramid, from unit tests to end-to-end and system testing, with well-reasoned opinions about what belongs where. - A real engineer's grasp of code. You read and write it comfortably, review pull requests on their merits, and earn the respect of senior developers because you speak their language. - Genuine fluency in Agile delivery and what shift-left means in practice: influencing quality at definition and design time, not only at the test phase. - Solid CI expertise. You can pick apart a pipeline, find the waste, and make it faster, cheaper, and more reliable. - Comfort across the testing toolbox, whatever the stack. - A pro-AI outlook, backed by hands-on experience. - Outstanding mentoring and communication skills. - The seniority to walk into an unfamiliar team, quickly read where their quality really stands, and earn trust fast. Requirements - Experience with GitHub Actions, GitLab CI, Jenkins, or CircleCI. - Familiarity with tools like Playwright, Cypress, Selenium, Jest, Vitest, JUnit, pytest, k6, JMeter, or Gatling. Benefits - Work with global teams and enterprise clients. - Collaborative culture with room for growth. - Opportunities to learn and work on modern supply chain technologies.