• Lead the architecture, design, and end-to-end implementation of Salesforce Loyalty Cloud solutions. • Design and configure loyalty programs, including membership management, tier structures, points accrual and redemption, rewards, vouchers, promotions, and partner management. • Design and implement personalized customer engagement journeys using Salesforce Marketing Cloud. • Architect integrations between Loyalty Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and third-party applications. • Define scalable solution architecture, integration patterns, security, and governance. • Work closely with business stakeholders to understand requirements and translate them into technical solutions. • Lead technical workshops, solution design sessions, and architecture reviews. • Guide development teams, perform solution reviews, and ensure adherence to Salesforce best practices. • Support deployment planning, testing, production releases, and post-implementation optimization. • Stay up to date with Salesforce product enhancements and recommend best practices.

• As a Solution Architect at TruSummit, you will own the integrity and strength of the solutions recommended to our clients. • You will be a trusted advisor to our clients and a mentor for other TruSummit employees working alongside you. • Define and drive Salesforce adoption strategies that align with business goals and digital transformation initiatives • Lead enterprise discovery and executive stakeholder workshops to align priorities and shape Salesforce strategy. • Advise clients on KPIs, success metrics, and data-driven decision-making frameworks to drive business performance at the project and long-term Salesforce strategy levels • Serve as a strategic advisor to all levels of client stakeholders, translating platform capabilities into business outcomes • Own the end-to-end solution architecture, ensuring scalability, security, performance, and compliance with best practices • Design enterprise Salesforce solutions that integrate declarative features, custom development, and third-party applications • Lead the development of solution architecture artifacts, including diagrams, design documentation, and interface specifications • Define and enforce architectural governance across projects, ensuring consistency in platform standards and reusability • Act as a liaison between business and technical teams, translating functional needs into technical requirements • Evaluate solution options, recommend best-fit approaches, and support proof-of-concept efforts as needed • Oversee the full delivery lifecycle: scoping, design, development, testing, deployment, and post-go-live support • Ensure client and project team understanding and alignment with project scope, timeline, and budget, and proactively manage scope and delivery risks • Actively engage in hands-on configuration and declarative build work as needed • Provide accurate estimates for effort, resourcing, and delivery timelines • Support backlog refinement and user story development, ensuring quality and traceability to business value. • Monitor solution performance and adoption, and ensure client satisfaction • Provide ongoing communication to TruSummit leadership and team members on project status • Support pre-sales activities including scoping, solutioning, and platform demonstrations • Stay current on Salesforce product releases, ecosystem updates, and industry trends • Contribute to internal frameworks, tools, and delivery accelerators to improve solution quality and efficiency • Mentor and guide junior consultants, ensuring delivery excellence and fostering professional growth

Role Description We are seeking two skilled Salesforce Developers with hands-on experience in Salesforce Life Sciences Cloud (LSC) or Health Cloud, and strong expertise in Vlocity/OmniStudio, to join our dynamic team. You will play a key role in building and configuring an Out-of-the-box Subscription Product (OSP) offering, accelerators, and demo environments for our Life Sciences Cloud practice. You will work closely with onshore architects and domain experts to deliver scalable, compliant, and industry-specific Salesforce solutions. Key Responsibilities - Develop, configure, and customize Salesforce Life Sciences Cloud or Health Cloud solutions based on business requirements. - Utilize Vlocity/OmniStudio tools (DataRaptors, Integration Procedures, Calculation Matrices, OmniScripts, FlexCards) to build industry-specific functionality. - Assist in building and documenting a reusable OSP (Out-of-the-box Subscription Product) offering for life sciences clients. - Develop accelerators and demo environments for key personas (Sales Rep, Key Account Manager, MSL). - Collaborate with onshore architects and business analysts to translate business use cases into technical user stories and configurations. - Participate in data modeling, object design, and integration with external systems (e.g., EHR, CRM data sources). - Follow Salesforce best practices for security, performance, and compliance (especially for life sciences/pharma domain). - Support the migration/cloning of OSP environments for new client onboarding. - Provide technical documentation and knowledge transfer to other team members. Qualifications - 4+ years of Salesforce development experience. - Hands-on experience with Salesforce Life Sciences Cloud or Salesforce Health Cloud. - Strong experience with Vlocity/OmniStudio (OmniScripts, DataRaptors, Integration Procedures, Calculation Matrices, FlexCards). - Proficiency in Apex, Lightning Web Components (LWC), Aura Components, and Flows. - Experience with Salesforce data model customization and integration (REST/SOAP APIs). - Understanding of life sciences/pharma commercial processes (HCP targeting, call planning, account management, KOL engagement) is a strong plus. - Salesforce certifications such as: Salesforce Platform Developer I/II, Health Cloud Accredited Professional, Vlocity/OmniStudio Developer Certification. - Good communication skills and ability to work in a cross-functional, distributed team. Nice-to-Have Skills - Experience with Agent Force or Field Service modules. - Knowledge of CLM (Contract Lifecycle Management) or CPQ in life sciences context. - Understanding of compliance needs (e.g., GDPR, HIPAA, Sunshine Act). - Prior experience in building accelerators or reusable industry solutions. - Familiarity with Agile/Scrum methodologies.

Role Description We are looking for a Senior Salesforce Loyalty Cloud Solution Architect with deep expertise in Salesforce Loyalty Cloud and Salesforce Marketing Cloud (SFMC) to lead the design and implementation of enterprise-scale loyalty solutions. This is a highly specialized role requiring hands-on experience delivering end-to-end Salesforce Loyalty Cloud implementations, integrating with Salesforce Marketing Cloud and other Salesforce products to create seamless customer engagement experiences. - Lead the architecture, design, and end-to-end implementation of Salesforce Loyalty Cloud solutions. - Design and configure loyalty programs, including membership management, tier structures, points accrual and redemption, rewards, vouchers, promotions, and partner management. - Design and implement personalized customer engagement journeys using Salesforce Marketing Cloud. - Architect integrations between Loyalty Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and third-party applications. - Define scalable solution architecture, integration patterns, security, and governance. - Work closely with business stakeholders to understand requirements and translate them into technical solutions. - Lead technical workshops, solution design sessions, and architecture reviews. - Guide development teams, perform solution reviews, and ensure adherence to Salesforce best practices. - Support deployment planning, testing, production releases, and post-implementation optimization. - Stay up to date with Salesforce product enhancements and recommend best practices. Qualifications - 8–15+ years of Salesforce platform experience. - Proven experience leading at least one end-to-end Salesforce Loyalty Cloud implementation. - Strong hands-on expertise with Salesforce Marketing Cloud (Journey Builder, Automation Studio, Contact Builder, Email Studio, and Data Extensions). - Experience integrating Loyalty Cloud with Salesforce Sales Cloud, Service Cloud, Commerce Cloud, and external platforms using REST/SOAP APIs. - Strong understanding of Salesforce architecture, integration patterns, and security best practices. - Experience with SQL, AMPscript, HTML/CSS, and JavaScript. - Excellent stakeholder management, communication, and leadership skills. - Experience working in Agile delivery environments. Preferred Qualifications - Salesforce Application or System Architect Certification. - Salesforce Marketing Cloud Consultant Certification. - Salesforce Marketing Cloud Email Specialist Certification. - Salesforce Administrator or Platform App Builder Certification. - Salesforce Loyalty Management Certification/Accreditation (preferred). - Salesforce Data Cloud experience is a strong advantage. Benefits - Work on cutting-edge Salesforce Loyalty Cloud and Marketing Cloud implementations. - Partner with global teams to deliver enterprise-scale digital transformation programs. - Influence architecture decisions and shape customer engagement strategies. - Competitive compensation, continuous learning opportunities, and a collaborative work environment. - Fun, happy and politics-free work culture built on the principles of lean and self-organisation. - Work with large scale systems powering global businesses. - Competitive salary and benefits.