Role Description Are you a persuasive sales ace, a high-performer, and someone who naturally turns every "no" into a business opportunity? Our client, a leading pan-Canadian trusted service solutions provider, is seeking a top-tier Direct Sales Advisor to join their rapidly growing team in Laval. In this 100% remote role, there is zero cold calling! You will exclusively connect with existing, qualified customers to offer protection plan extensions. If you are dynamic, autonomous, and thrive on hitting performance goals under pressure, this is your ultimate launchpad to maximize your earnings. Advantages - Attractive Compensation: A stable base salary of $17.00/hour, paired with uncapped monthly commissions. - Guaranteed Security: A reassuring fixed 6% commission rate during your 3-month onboarding and integration period, transitioning to a progressive scale from 4% to 12% based on your performance. - High Earning Potential: Average first-year earnings range between $60,000 and $70,000, with top performers in the team exceeding $80,000 to $100,000+. - Stable Work-Life Balance: A reliable full-time schedule of 40 hours per week, Monday to Friday from 11:00 AM to 7:00 PM (lines close at 7:00 PM sharp - no overtime required). - 100% Remote Setup: Work comfortably from home within the Laval region. Complete ergonomic office equipment is provided (external monitor, keyboard, mouse). - Supportive Culture: A human-centric, accessible management environment focused on continuous coaching, skill development, and healthy team competition. - Full Package: Comprehensive group benefits, paid vacation, and engaging internal contests featuring performance bonuses. Responsibilities - Manage a daily volume of 70 to 120 outbound calls to a qualified, receptive customer base (distributed equitably on a weekly basis). - Present extended service warranty options for customer devices with clarity, precision, and enthusiasm. - Master the art of objection handling, showing resilience and converting hesitation into successful transactions. - Meet and exceed monthly sales targets while maintaining a low plan cancellation rate. - Actively collaborate with your manager during call-coaching sessions to refine and perfect your sales pitch. - Ensure meticulous administrative tracking of customer files within internal databases (Microsoft Teams and Access). Qualifications - Proven Consultative Sales Experience: Ideally gained in big-ticket retail sales (e.g., in-store appliances, furniture, or electronics). Traditional, purely scripted call center experience is less preferred. - Prior experience selling protection plans is a major asset. - Fluent Bilingualism: Fully functional and fluent in both French and English (verbal and written). - Strong Interpersonal Skills: High resilience, a results-driven mindset, attention to detail, and the ability to project warmth and a smile over the phone. - Exemplary Job Stability: A proven track record of professional loyalty (no history of job-hopping every 18 months or unexplained employment gaps). - Required Technical Setup: You must own a functional computer running Windows 11 and a stable, high-speed internet connection via a direct ethernet cable connection (no Wi-Fi). - Commute Flexibility: Ability to occasionally travel to the Laval office for initial training or collaborative team call-coaching sessions. - Background Check: Successful completion of a mandatory regulatory criminal background check, required for handling financial data. Summary Ready to take on this challenge and showcase your elite sales talent? Send your resume today directly to: thibault.sanz@randstad.ca Referral Program Do you know a talented closer who thrives on the phone? Our agency offers a lucrative referral bonus for any quality candidate recommendation that leads to a successful hire. Share this opportunity!