Manager, Client Sales Insights
Location
New York
Posted
3 hours ago
Salary
$65K - $72K / year
Seniority
Mid Level
Job Description
Manager, Client Sales Insights
Circana
• Interact with junior to mid-level advertising agency and media publisher partner clients for engagements across NCS' solution suite • Ownership of some components of measurement process - Exposure collection & management, Initial powerpoint development, Communication with agencies/partners on certain items pre-, mid-, & post-analysis • Execute, analyze, and perform quality assurance checks on NCS data, enabling insights and recommendations to clients • Independently manage and execute workflows within targeting, optimization, measurement & clean room processes, coordinating internal and external stakeholders to ensure timely and accurate delivery of work • Support client needs in a timely and efficient manner demonstrating critical thinking and problem solving, and commitment to quality and excellent client service • Leads conversations with support from Managers with Junior and Mid-Level agency contacts specific to target building, optimization and measurement inputs. • Engage with annual client planning • Engage cross-functionally with other internal NCS teams to deliver solutions to clients and/or proactively resolve client issues
Job Requirements
- Bachelor’s degree in Business, Marketing, Economics, Statistics or a related quantitative or marketing field
- Detail-oriented, organized, and proactive in task-management skills
- Excellent written and verbal communications skills, with ability to tailor messages to a variety of internal and external stakeholders
- Ability to thrive in a constantly evolving, agile environment
- Intermediate proficiency in Microsoft Excel and/or Google Sheets and Microsoft PowerPoint and/or Google Slides
- 1-2 years’ experience in an insights and analytics or account management role preferred
- 1-2 years experience in the media advertising ecosystem
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
Related Guides
Related Job Pages
More Client Partner Jobs
• Apply advanced AI and analytics techniques to solve complex data challenges within the automotive industry. • Analyze and interpret large, complex datasets to identify trends, insights, and opportunities. • Develop predictive models to diagnose potential vehicle faults and underlying causes. • Partner with engineering and cross-functional teams to inform vehicle design and manufacturing improvements. • Translate complex data into clear, actionable insights that support business and client decision-making. • Create and deliver detailed reports, dashboards, and presentations for stakeholders, including senior leadership. • Serve as a trusted advisor to OEM clients, ensuring effective use of data and analytics to drive business outcomes. • Build and maintain strong client relationships, proactively identifying opportunities to support sales, marketing, and product strategies. • Act as a subject matter expert in automotive quality, warranty reduction, and competitive benchmarking. • Lead client onboarding, training, and ongoing engagement to maximize value from analytics solutions. • Continuously enhance analytics approaches by leveraging emerging tools, technologies, and methodologies.
• Drive team in effective and timely implementation of all customer (Pharma and Agency client) engagements. • Act as a main point of escalation in all matters relating to client/agency program objectives, concerns, and needs. • Help to guide and develop the professional growth of Account Managers. • Assist in developing and delivering top account Quarterly Business Reviews (QBRs). • Help the team extract insights and recommendations to highlight opportunities for program optimization. • Drive lead generation opportunities in collaboration with team and Sales. • Monitor for consistent usage of the Client Success project management tool.
• Own and grow relationships within a portfolio of strategic enterprise accounts, serving as a trusted advisor to executive and operational stakeholders • Drive customer retention, adoption, and long-term success through proactive account management, strategic planning, and executive engagement • Lead Executive Business Reviews (EBRs/QBRs), onsite engagements, and account strategy discussions focused on business outcomes and platform value • Identify and drive expansion opportunities through cross-sell, upsell, and broader platform adoption initiatives • Partner cross-functionally with Sales, Product, Support, and Leadership teams to deliver a seamless enterprise customer experience • Monitor account health, mitigate risk, resolve escalations, and advocate internally for enterprise customer needs • Present data-driven insights and strategic recommendations that align NinjaOne solutions to customer business objectives
Manager, Client Success
Nextech SystemsNextech improves the performance of specialty practices with innovative solutions that drive efficiency and fuel growth.
• Lead a team of Client Success Managers • Oversee successful proactive outreaches and customer client business reviews • Secure reference accounts and maintain the growth of the customer base • Cross collaborate with support and product for NPS scores • Provide guidance and assist on customer issues • Develop metric requirements for monthly operational review on score card metrics within client success • Ensure organizational readiness for the client success manager team regarding new product features • Carry out additional responsibilities as assigned based on business need
